On 4/10/25 at 3:15 pm I visited The Door. I placed my order with an inhospitable person, I asked, how long would it take to receive my order? I was told; it will take 15 minutes. soon it became 25 minutes, then 45 minutes. Then I got so tired. I asked the receptionist how long more should I expect? The answer was a little more. I had to leave because the order took too long. Could they do a little better than that?
Naturallyti
They’re usually good and the taste is consistent BUT the Thanksgiving 2024 debacle was a mess. They cannot handle a lot of orders & were disorganized. No one got their food at their pick up time. Fried chicken machine broke so you can’t get it if that’s what you ordered. They want you to confirm your confirmation number on one line/tent and then join another line for your food while one tent is fiddling their fingers handing out optional drinks and desserts instead of helping. Common sense have a stop on the amount of orders you can handle, have the food ready even if its cold, as soon as someone shows you their receipt or their order number give them their food. It created so much traffic and confusion unnecessarily. Did this to save time and convenience but never again.
Atmosphere: 3
Food: 4
Service: 1
Marsha Rayson
The taste of the food has gone down the price up and portion down
Dietary restrictions: The food is high in sodium
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Oxtail and Rice and Peas
Jeannie Proctor
I went there for my grandfather's repast. The place is absolutely lovely, the food even better. Our servers were also great however, the greeter needs to work on her attitude she was a bit snappy and rude to my aunt. We ended up waiting for almost 2 hrs to be seated even though we had made the reservations 3 days prior. All in all we enjoyed the food and the ambiance of the establishment.
Dietary restrictions: They do ask if you have any food allergies or specific requirements for your food.
Kid-friendliness: No food for kids. Only regular food.
Wheelchair accessibility: Flat entrance.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cornbread, Oxtail and Rice and Peas, Honey Jerk Salmon, Rice & Peas
Steve Viel
Don’t waste your money. I ordered a large oxtail with Rasta pasta through Uber Eats, instead I received 4 pieces of oxtail bones.The pasta was messy and salty. Totally disappointed.
Food: 1
Service: 1
Empress Allen
Food is good but ordering food here make sure you have time. Even when you call in a order you still have to wait when you get there Pointless.
Atmosphere: 4
Food: 4
Service: 2
Damani Ellis
Nostalgic atmosphere, delicious food and customer service that reminds you of home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon, Mac N Cheese
Sheneze Jones
Good food and service!
Atmosphere: 4
Food: 4
Service: 4
Joan Wray
Delicious food and great service ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steamed Red Snapper, Fish
Daniel Stolfi
High end Jamaican food, professional wait staff, very nice restaurant. Food is fresh and flavorful.
On 4/10/25 at 3:15 pm I visited The Door. I placed my order with an inhospitable person, I asked, how long would it take to receive my order? I was told; it will take 15 minutes. soon it became 25 minutes, then 45 minutes. Then I got so tired. I asked the receptionist how long more should I expect? The answer was a little more. I had to leave because the order took too long. Could they do a little better than that?
They’re usually good and the taste is consistent BUT the Thanksgiving 2024 debacle was a mess. They cannot handle a lot of orders & were disorganized. No one got their food at their pick up time. Fried chicken machine broke so you can’t get it if that’s what you ordered. They want you to confirm your confirmation number on one line/tent and then join another line for your food while one tent is fiddling their fingers handing out optional drinks and desserts instead of helping. Common sense have a stop on the amount of orders you can handle, have the food ready even if its cold, as soon as someone shows you their receipt or their order number give them their food. It created so much traffic and confusion unnecessarily. Did this to save time and convenience but never again.
Atmosphere: 3
Food: 4
Service: 1
The taste of the food has gone down the price up and portion down
Dietary restrictions: The food is high in sodium
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Oxtail and Rice and Peas
I went there for my grandfather's repast. The place is absolutely lovely, the food even better. Our servers were also great however, the greeter needs to work on her attitude she was a bit snappy and rude to my aunt. We ended up waiting for almost 2 hrs to be seated even though we had made the reservations 3 days prior. All in all we enjoyed the food and the ambiance of the establishment.
Dietary restrictions: They do ask if you have any food allergies or specific requirements for your food.
Kid-friendliness: No food for kids. Only regular food.
Wheelchair accessibility: Flat entrance.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cornbread, Oxtail and Rice and Peas, Honey Jerk Salmon, Rice & Peas
Don’t waste your money. I ordered a large oxtail with Rasta pasta through Uber Eats, instead I received 4 pieces of oxtail bones.The pasta was messy and salty. Totally disappointed.
Food: 1
Service: 1
Food is good but ordering food here make sure you have time. Even when you call in a order you still have to wait when you get there Pointless.
Atmosphere: 4
Food: 4
Service: 2
Nostalgic atmosphere, delicious food and customer service that reminds you of home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon, Mac N Cheese
Good food and service!
Atmosphere: 4
Food: 4
Service: 4
Delicious food and great service ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steamed Red Snapper, Fish
High end Jamaican food, professional wait staff, very nice restaurant. Food is fresh and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wait, it was a bit long. However, the food we great
Dietary restrictions: One can ask, I'm not sure
Kid-friendliness: Yes they have a menu for kids
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steamed Red Snapper, Oxtail and Rice and Peas, Fish, Garlic Shrimp, Brown Stew Snapper
A must visit when in town. Worth the experience. Jamaican cuisine at its finest!
Kid-friendliness: Absolutely!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunday Brunch
Had a grand time with friends at the Door. The service was good and the food came out on time. Will come again. Good spot if vegetarian.
Jonathan Archie
Realtor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice & Peas, Fish, Mac and Cheese
Food was dry and very bland, like they put no thought into it zero seasoning for a Jamaican restaurant!
King fish meal
Atmosphere: 5
Food: 5
Service: 5
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