I ordered a Rasta pasta and only got pasta NO RASTA!!!!! It literally was just noodles no sauce no cheese no nothing! I’m so pissed cause if I wanted just noodles no sauce I would ask for just noodles! I’m so disappointed!
Atmosphere: 1
Food: 1
Service: 1
Sherman Barrett
I have been going through a Door restaurant for years and their food never disappoint me. I live in Brooklyn and I jump on the train and travel two hours just to get their food. It’s worth the train ride.
Trichell Lewis
Food is always fresh and delicious service is great !
w walker
This is no longer the Door of the past. I brought my cousins from Boston to eat a truly great meal before they left on a 21 hour flight to Bali. A HUGE MISTAKE!!! We waited 10-15 to be seated and then were seated in the corner. No problem.. but waited another 10-15 to get water and bread basket. Even though we were ready to order waited another 10 minutes to be served by the server we watched go back and forth from other tables but not ours. Server finally came and we ordered. We waited another 20-25 for a different server to come with the food and put it on a stand for 5 minutes until the server came and brought it to our table. None of the food was hot!! I spoke with the manager, gave him the reason for our visit that night and he advised would have the food corrected within 10 to 15minutes. The food was not ready in time enough to enjoy at the table and make it to the airport for an International Flight. The food was packed up! So that meant by the time anyone would be able to eat the food it would warm to cold AGAIN. During this time, there was no offer a complimentary appetizer/cocktail while we wait. And when we were about to walk out we were approached by the same Supervisor asking Who's Gonna Pay? For what? Is my question. We ate bread in a basket and Drank water. And were about to walk out. The Supervisor charged for the food that was bagged up and gave a 10% discount.
Im not one to walk out on dinners without paying. But I won't pay for poor customer service. Nor should you. So if you are thinking about visiting The Door!!! I'd think twice! I didn't even mention the food...smh
Deborah W.
Kay Kay
This restaurant did not live up to the hype for me. We were able to get reservations on short notice for a group of 16 and parking was available. Service was average since we barely saw our server. Some meals took longer than others to get. We loved the calamari, but the jerk chicken and stew snapper were a bit dry. The veggies were barely touched because the green beans and carrots were too hard. The music played was enjoyable though.
Monique D Kirton
The food was delicious and well prepared. Always a great place to eat.
Nor Nor
The food at The Door is as authentic as it gets. Everything I’ve tried here has been well-prepared and full of flavor. The takeout section offers great value for the quality of the food, with very reasonable prices.
However, the same meal is noticeably more expensive when ordered in the sit-down dining area. While the ambiance and service may justify the higher cost for some, it’s something to keep in mind if you're budget-conscious.
The takeout wait times can be a bit long, but that’s simply a sign of how popular this place is. Thankfully, the staff handles the rush well — they double-check orders before handing them over, which helps minimize mistakes even during busy times.
Overall, I highly recommend The Door. Whether you're dining in or taking out, you can expect delicious, authentic food that's worth the trip.
Dwayne Francis
The wait was so minimal our hostess Samie-Joe was a gem she made sure we were treated great. the food was fabulous. will definitely return.
armani clare
The food was great. Best brown stew chicken/rice and peas my wife and I have had in years. The garlic mash potatoes were amazing too. We’ve been trying find good island food for a while with no luck. But that changed! It’s good if I’m being this dramatic
Beware the drinks STRONG.It wasn’t crowded and the food came on time. But I can imagine that on Sundays or just certain days it can get packed. I paid less than I expected which is always a plus. I will be back with my friends and family.
Sherrie Dampeer
Earlier this morning.....
My first experience at Door Restaurant in the borough of Queens....
OMG I tried the Traditional Jamaican Breakfast: Liver, Saltfish, Callaloo, provisions omg. Couldn't eat it all but I killed the Saltfish. Restaurant wasn't crowded. Good service..
I still have enough leftovers for a few more meals 😂😂😂😂
My friend enjoyed her jerk chicken with peas and rice.. 😋
On 4/10/25 at 3:15 pm I visited The Door. I placed my order with an inhospitable person, I asked, how long would it take to receive my order? I was told; it will take 15 minutes. soon it became 25 minutes, then 45 minutes. Then I got so tired. I asked the receptionist how long more should I expect? The answer was a little more. I had to leave because the order took too long. Could they do a little better than that?
Naturallyti
They’re usually good and the taste is consistent BUT the Thanksgiving 2024 debacle was a mess. They cannot handle a lot of orders & were disorganized. No one got their food at their pick up time. Fried chicken machine broke so you can’t get it if that’s what you ordered. They want you to confirm your confirmation number on one line/tent and then join another line for your food while one tent is fiddling their fingers handing out optional drinks and desserts instead of helping. Common sense have a stop on the amount of orders you can handle, have the food ready even if its cold, as soon as someone shows you their receipt or their order number give them their food. It created so much traffic and confusion unnecessarily. Did this to save time and convenience but never again.
Atmosphere: 3
Food: 4
Service: 1
Marsha Rayson
The taste of the food has gone down the price up and portion down
Dietary restrictions: The food is high in sodium
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Oxtail and Rice and Peas
Jeannie Proctor
I went there for my grandfather's repast. The place is absolutely lovely, the food even better. Our servers were also great however, the greeter needs to work on her attitude she was a bit snappy and rude to my aunt. We ended up waiting for almost 2 hrs to be seated even though we had made the reservations 3 days prior. All in all we enjoyed the food and the ambiance of the establishment.
Dietary restrictions: They do ask if you have any food allergies or specific requirements for your food.
Kid-friendliness: No food for kids. Only regular food.
Wheelchair accessibility: Flat entrance.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cornbread, Oxtail and Rice and Peas, Honey Jerk Salmon, Rice & Peas
Steve Viel
Don’t waste your money. I ordered a large oxtail with Rasta pasta through Uber Eats, instead I received 4 pieces of oxtail bones.The pasta was messy and salty. Totally disappointed.
I ordered a Rasta pasta and only got pasta NO RASTA!!!!! It literally was just noodles no sauce no cheese no nothing! I’m so pissed cause if I wanted just noodles no sauce I would ask for just noodles! I’m so disappointed!
Atmosphere: 1
Food: 1
Service: 1
I have been going through a Door restaurant for years and their food never disappoint me. I live in Brooklyn and I jump on the train and travel two hours just to get their food. It’s worth the train ride.
Food is always fresh and delicious service is great !
This is no longer the Door of the past. I brought my cousins from Boston to eat a truly great meal before they left on a 21 hour flight to Bali. A HUGE MISTAKE!!! We waited 10-15 to be seated and then were seated in the corner. No problem.. but waited another 10-15 to get water and bread basket. Even though we were ready to order waited another 10 minutes to be served by the server we watched go back and forth from other tables but not ours. Server finally came and we ordered. We waited another 20-25 for a different server to come with the food and put it on a stand for 5 minutes until the server came and brought it to our table. None of the food was hot!! I spoke with the manager, gave him the reason for our visit that night and he advised would have the food corrected within 10 to 15minutes. The food was not ready in time enough to enjoy at the table and make it to the airport for an International Flight. The food was packed up! So that meant by the time anyone would be able to eat the food it would warm to cold AGAIN.
During this time, there was no offer a complimentary appetizer/cocktail while we wait. And when we were about to walk out we were approached by the same Supervisor asking Who's Gonna Pay? For what? Is my question. We ate bread in a basket and Drank water. And were about to walk out. The Supervisor charged for the food that was bagged up and gave a 10% discount.
Im not one to walk out on dinners without paying. But I won't pay for poor customer service. Nor should you. So if you are thinking about visiting The Door!!! I'd think twice! I didn't even mention the food...smh
Deborah W.
This restaurant did not live up to the hype for me. We were able to get reservations on short notice for a group of 16 and parking was available. Service was average since we barely saw our server. Some meals took longer than others to get. We loved the calamari, but the jerk chicken and stew snapper were a bit dry. The veggies were barely touched because the green beans and carrots were too hard. The music played was enjoyable though.
The food was delicious and well prepared. Always a great place to eat.
The food at The Door is as authentic as it gets. Everything I’ve tried here has been well-prepared and full of flavor. The takeout section offers great value for the quality of the food, with very reasonable prices.
However, the same meal is noticeably more expensive when ordered in the sit-down dining area. While the ambiance and service may justify the higher cost for some, it’s something to keep in mind if you're budget-conscious.
The takeout wait times can be a bit long, but that’s simply a sign of how popular this place is. Thankfully, the staff handles the rush well — they double-check orders before handing them over, which helps minimize mistakes even during busy times.
Overall, I highly recommend The Door. Whether you're dining in or taking out, you can expect delicious, authentic food that's worth the trip.
The wait was so minimal our hostess Samie-Joe was a gem she made sure we were treated great. the food was fabulous. will definitely return.
The food was great. Best brown stew chicken/rice and peas my wife and I have had in years. The garlic mash potatoes were amazing too. We’ve been trying find good island food for a while with no luck. But that changed! It’s good if I’m being this dramatic
Beware the drinks STRONG.It wasn’t crowded and the food came on time. But I can imagine that on Sundays or just certain days it can get packed. I paid less than I expected which is always a plus. I will be back with my friends and family.
Earlier this morning..... My first experience at Door Restaurant in the borough of Queens.... OMG I tried the Traditional Jamaican Breakfast: Liver, Saltfish, Callaloo, provisions omg. Couldn't eat it all but I killed the Saltfish. Restaurant wasn't crowded. Good service.. I still have enough leftovers for a few more meals 😂😂😂😂 My friend enjoyed her jerk chicken with peas and rice.. 😋
Restaurantji Recommends
On 4/10/25 at 3:15 pm I visited The Door. I placed my order with an inhospitable person, I asked, how long would it take to receive my order? I was told; it will take 15 minutes. soon it became 25 minutes, then 45 minutes. Then I got so tired. I asked the receptionist how long more should I expect? The answer was a little more. I had to leave because the order took too long. Could they do a little better than that?
They’re usually good and the taste is consistent BUT the Thanksgiving 2024 debacle was a mess. They cannot handle a lot of orders & were disorganized. No one got their food at their pick up time. Fried chicken machine broke so you can’t get it if that’s what you ordered. They want you to confirm your confirmation number on one line/tent and then join another line for your food while one tent is fiddling their fingers handing out optional drinks and desserts instead of helping. Common sense have a stop on the amount of orders you can handle, have the food ready even if its cold, as soon as someone shows you their receipt or their order number give them their food. It created so much traffic and confusion unnecessarily. Did this to save time and convenience but never again.
Atmosphere: 3
Food: 4
Service: 1
The taste of the food has gone down the price up and portion down
Dietary restrictions: The food is high in sodium
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Oxtail and Rice and Peas
I went there for my grandfather's repast. The place is absolutely lovely, the food even better. Our servers were also great however, the greeter needs to work on her attitude she was a bit snappy and rude to my aunt. We ended up waiting for almost 2 hrs to be seated even though we had made the reservations 3 days prior. All in all we enjoyed the food and the ambiance of the establishment.
Dietary restrictions: They do ask if you have any food allergies or specific requirements for your food.
Kid-friendliness: No food for kids. Only regular food.
Wheelchair accessibility: Flat entrance.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cornbread, Oxtail and Rice and Peas, Honey Jerk Salmon, Rice & Peas
Don’t waste your money. I ordered a large oxtail with Rasta pasta through Uber Eats, instead I received 4 pieces of oxtail bones.The pasta was messy and salty. Totally disappointed.
Food: 1
Service: 1
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