Great and professional service at the bar from Jason, I definitely pass by again on my way back home, also the manager Ernesto was very attentive!!!
Atmosphere: 5
Food: 5
Service: 5
Erlend Scott
Overpriced, average food, and slow. Unfortunately not many alternatives for a sit down meal in this airport terminal!
Atmosphere: 3
Food: 3
Service: 3
Jonathan Scully
Stefano was amazing with service and he makes very good cocktails. Would absolutley recommend this spot to anyone going through JFK Airport and definitely stop to get a drink or something to eat
Atmosphere: 5
Food: 5
Service: 5
Chela Thione
Thursday oct16 between 2:30-4:30 pm Don’t get me wrong here the food was phenomenal and I can even say this was the best ribeye steak I had for a long time but that Mexican lady that was my server made my experience awful 1st of all she mix up my order and gave me French fries instead of garlic mash potato and when she brought it finally she didn’t even look at my face she just throw it on the side of the table and turn right back around , during the whole time I was eating she didn’t check on me till I was almost about to be done then she stop by with that fake smile to asked me if I was ok and I said yes please the bill She gave me my bill it was around $90-$91 I gave her a $100 bill and told her to keep the change and right there she became very mad and told me that the tip wasn’t supposed to be that little but whatever that was on that paper and I said what I am giving that’s what I have and she repeated the same thing pointing on the bill the percentage on the paper till I finally said do u want it or not and she said it’s up to you I was like whatever , I started packing my bags and I noticed she didn’t take the $9 I tipped I took my change and left Please someone tell her this is america and Tipping isn’t an obligation it’s courtesy and the client will give just what they want to give based on the service you provided for them Am so disappointed by her behavior in such a 5star restaurant she don’t needs to be working in such establishment
Atmosphere: 2
Food: 5
Service: 2
Jennifer Henson
Monique A was an incredible waitress. She was very attentive to us and handled all the special requests on our food. Such a great experience with her. It’s so nice to have a waitress that does her job so well and it shows through her personality and service. 5 stars!⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Tudi Jackson
Monique A made the layover on a long international travel day fun and relaxing. Not an easy task but her service and demeanor were perfection. Very grateful 🙏
Atmosphere: 5
Food: 5
Service: 5
Shelby Shannon
Jason was amazing and the burger was amazing. We were pressed on time and he suggested we sat at the bar so it was fast and we didn't I'm sorry tonight our flight!!
Atmosphere: 5
Food: 5
Service: 5
Jaclyn Elizabeth
For the price, the quality of the food and service is subpar. The pappardelle bolognese was overcooked and flavorless. Parmesan cheese may have helped, but costs extra ($4). A bit more effort to make the food taste better could go a long way.
Atmosphere: 3
Food: 2
Service: 3
Enrique Umberto Evoli Candiani
Freddy made our night !
Atmosphere: 5
Food: 5
Service: 5
Sandi Pino
Marcelo was a great waiter. He customized our order perfectly and had a great personality and provided quick and great service.
I thought the Palm was a nice place. Opening in an airport is tricky and thats the situation the Palm finds itself in. The wedge salad which is always a hit at a steakhouse was dog food. The steak sandwich was a close 2nd and I probably could have gotten a better one at Arby’s. The fries were decent so that was a plus. Wouldnt recommend or come back. You can get better cheaper food at JFK.
Atmosphere: 1
Food: 1
Service: 1
Nicole Stokes
Don't expect the breakfast to be any better than any other sit down restaurant in the airport. Same egg, meat, potato meal, but at a higher price.
Atmosphere: 4
Food: 2
Service: 4
marc Ulysse
Stephano is an amazing bartender I told him to Mae a drink of his choice and he did not fail
Atmosphere: 5
Food: 5
Service: 5
The BlocksKeptic
$37 burger which was tasteless, not seasoned, and would be more in-line with something you’d get at McDonalds. The water is disgusting. The service was fine and the fries were decent. Everything else was bad.
Atmosphere: 2
Food: 1
Service: 4
Digital Media
Jason was amazing would definitely stop by again when flying through JFK
Great and professional service at the bar from Jason, I definitely pass by again on my way back home, also the manager Ernesto was very attentive!!!
Atmosphere: 5
Food: 5
Service: 5
Overpriced, average food, and slow. Unfortunately not many alternatives for a sit down meal in this airport terminal!
Atmosphere: 3
Food: 3
Service: 3
Stefano was amazing with service and he makes very good cocktails. Would absolutley recommend this spot to anyone going through JFK Airport and definitely stop to get a drink or something to eat
Atmosphere: 5
Food: 5
Service: 5
Thursday oct16 between 2:30-4:30 pm
Don’t get me wrong here the food was phenomenal and I can even say this was the best ribeye steak I had for a long time but that Mexican lady that was my server made my experience awful
1st of all she mix up my order and gave me French fries instead of garlic mash potato and when she brought it finally she didn’t even look at my face she just throw it on the side of the table and turn right back around , during the whole time I was eating she didn’t check on me till I was almost about to be done then she stop by with that fake smile to asked me if I was ok and I said yes please the bill
She gave me my bill it was around $90-$91 I gave her a $100 bill and told her to keep the change and right there she became very mad and told me that the tip wasn’t supposed to be that little but whatever that was on that paper and I said what I am giving that’s what I have and she repeated the same thing pointing on the bill the percentage on the paper till I finally said do u want it or not and she said it’s up to you I was like whatever , I started packing my bags and I noticed she didn’t take the $9 I tipped I took my change and left
Please someone tell her this is america and Tipping isn’t an obligation it’s courtesy and the client will give just what they want to give based on the service you provided for them
Am so disappointed by her behavior in such a 5star restaurant she don’t needs to be working in such establishment
Atmosphere: 2
Food: 5
Service: 2
Monique A was an incredible waitress. She was very attentive to us and handled all the special requests on our food. Such a great experience with her. It’s so nice to have a waitress that does her job so well and it shows through her personality and service. 5 stars!⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Monique A made the layover on a long international travel day fun and relaxing. Not an easy task but her service and demeanor were perfection. Very grateful 🙏
Atmosphere: 5
Food: 5
Service: 5
Jason was amazing and the burger was amazing. We were pressed on time and he suggested we sat at the bar so it was fast and we didn't I'm sorry tonight our flight!!
Atmosphere: 5
Food: 5
Service: 5
For the price, the quality of the food and service is subpar. The pappardelle bolognese was overcooked and flavorless. Parmesan cheese may have helped, but costs extra ($4). A bit more effort to make the food taste better could go a long way.
Atmosphere: 3
Food: 2
Service: 3
Freddy made our night !
Atmosphere: 5
Food: 5
Service: 5
Marcelo was a great waiter. He customized our order perfectly and had a great personality and provided quick and great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I thought the Palm was a nice place. Opening in an airport is tricky and thats the situation the Palm finds itself in. The wedge salad which is always a hit at a steakhouse was dog food. The steak sandwich was a close 2nd and I probably could have gotten a better one at Arby’s. The fries were decent so that was a plus. Wouldnt recommend or come back. You can get better cheaper food at JFK.
Atmosphere: 1
Food: 1
Service: 1
Don't expect the breakfast to be any better than any other sit down restaurant in the airport. Same egg, meat, potato meal, but at a higher price.
Atmosphere: 4
Food: 2
Service: 4
Stephano is an amazing bartender I told him to Mae a drink of his choice and he did not fail
Atmosphere: 5
Food: 5
Service: 5
$37 burger which was tasteless, not seasoned, and would be more in-line with something you’d get at McDonalds. The water is disgusting. The service was fine and the fries were decent. Everything else was bad.
Atmosphere: 2
Food: 1
Service: 4
Jason was amazing would definitely stop by again when flying through JFK
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