The worst Palm we have visited. We requested to sit by a tv and was thrown an attitude by the hostess. Was sat at a table which we had to ask them to clean off. When the server came to rip our receipt off after putting in our payment, she huffed and puffed with an attitude because we didn’t add tip on the card. Little did she know we were giving her tip in cash. Absolutely do not recommend this place! Their customer service is way below par.
Atmosphere: 3
Food: 3
Service: 1
David Hubbard
Freddie did a great job, appreciate the good service
Rick McVey
A little pricey but our waiter Freddy was great.
Atmosphere: 4
Food: 4
Service: 5
Mary W
Freddy was a great server, restaurant was clean and a nice respite from the terminal. Fries were great!
Atmosphere: 3
Food: 5
Service: 5
Jonathan Thornton
Had the breakfast sandwich and the pancakes. Both meals were hot and tasty. Our server was very attentive as was the rest of the staff. Thank you all!
Atmosphere: 5
Food: 5
Service: 5
Janice Bickerstaff
Freddy was an incredible server! He was polite, professional and efficient. He made our experience very pleasant. We will be back!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Classic Burger
Leslie Blakely
Kevin waited on us and was one of the best we had wait on us while we visited the city. I highly recommend you eat at the Palms and have Kevin wait on you.
Atmosphere: 5
Food: 5
Service: 5
Guillermo Villanueva
The service was good and Kevin was an excellent waiter. I felt very comfortable with Kevin since he was very dedicated and attended all my doubts
Atmosphere: 3
Food: 3
Service: 5
suzanne oquendo
The Food was good and the service we received from our server Freddy wa phenomenal! He checked on us constantly to make sure we were ok and answered all our questions. He should be complemented for being a great representative of your company.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Crispy Calamari Fritti
M Boone
Solid, middle-of-the-road option. 3 stars is about right. Food is good. Service is standard. I had the meaty and beefy parm handheld. Flavor was decent.
Dennis was attentive and provided me with great service considering all the drama I went through to catch my flight and his drinks were delicious. The chicken Parm was worth the money!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana
Crystal Jones
Freddie was phenomenal!!!
Atmosphere: 4
Food: 4
Service: 5
Susan Turley
Food was delicious, especially steak salad and mashed potatoes; Freddie, our server, was friendly and helpful. The atmosphere is okay for an airport, a bit loud amid close quarters.
Atmosphere: 3
Food: 5
Service: 5
Lydia Balaam
if you’re looking for somewhere to eat at JFK do not eat here. this was the most expensive meal i’ve had in my entire trip to new york and it was disgusting. i had the truffle gnocchi and there wasn’t an ounce of truffle in there and for $40?? (plus tip) it’s disgraceful. the waiters ask if everything’s okay and before you can answer they run away. awful place, awful food.
Atmosphere: 2
Food: 1
Service: 2
jimmy gonzalez
Freddy was very attentive and took extra great care of us
The worst Palm we have visited. We requested to sit by a tv and was thrown an attitude by the hostess. Was sat at a table which we had to ask them to clean off. When the server came to rip our receipt off after putting in our payment, she huffed and puffed with an attitude because we didn’t add tip on the card. Little did she know we were giving her tip in cash. Absolutely do not recommend this place! Their customer service is way below par.
Atmosphere: 3
Food: 3
Service: 1
Freddie did a great job, appreciate the good service
A little pricey but our waiter Freddy was great.
Atmosphere: 4
Food: 4
Service: 5
Freddy was a great server, restaurant was clean and a nice respite from the terminal. Fries were great!
Atmosphere: 3
Food: 5
Service: 5
Had the breakfast sandwich and the pancakes. Both meals were hot and tasty. Our server was very attentive as was the rest of the staff. Thank you all!
Atmosphere: 5
Food: 5
Service: 5
Freddy was an incredible server! He was polite, professional and efficient. He made our experience very pleasant. We will be back!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Classic Burger
Kevin waited on us and was one of the best we had wait on us while we visited the city. I highly recommend you eat at the Palms and have Kevin wait on you.
Atmosphere: 5
Food: 5
Service: 5
The service was good and Kevin was an excellent waiter. I felt very comfortable with Kevin since he was very dedicated and attended all my doubts
Atmosphere: 3
Food: 3
Service: 5
The Food was good and the service we received from our server Freddy wa phenomenal! He checked on us constantly to make sure we were ok and answered all our questions. He should be complemented for being a great representative of your company.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Crispy Calamari Fritti
Solid, middle-of-the-road option. 3 stars is about right. Food is good. Service is standard. I had the meaty and beefy parm handheld. Flavor was decent.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Dennis was attentive and provided me with great service considering all the drama I went through to catch my flight and his drinks were delicious. The chicken Parm was worth the money!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmigiana
Freddie was phenomenal!!!
Atmosphere: 4
Food: 4
Service: 5
Food was delicious, especially steak salad and mashed potatoes; Freddie, our server, was friendly and helpful. The atmosphere is okay for an airport, a bit loud amid close quarters.
Atmosphere: 3
Food: 5
Service: 5
if you’re looking for somewhere to eat at JFK do not eat here. this was the most expensive meal i’ve had in my entire trip to new york and it was disgusting. i had the truffle gnocchi and there wasn’t an ounce of truffle in there and for $40?? (plus tip) it’s disgraceful. the waiters ask if everything’s okay and before you can answer they run away. awful place, awful food.
Atmosphere: 2
Food: 1
Service: 2
Freddy was very attentive and took extra great care of us
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Burger
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