Amazing food and atmosphere and very friendly staff, would definitely recommend .
Atmosphere: 5
Food: 5
Service: 5
Eric
Don't come here unless you're a known regular that gets treated good and better. I came here tonight with my girlfriend and her friend, and immediately, we didn't get any complimentary popcorn for our table when basically every other table did (we could have asked them to bring it out, but by the time we noticed, the time had already passed since we had our food and drinks already). We were also basically neglected most of the night.
When it did came time to pay our bill, they added an 18% gratuity without informing us of that prior and saw it when I eventually received the printed itemized receipt (we only had a table of 3 and typically, automatic gratuity comes into play when you have a large party, 3 people doesn't/shouldn't count as that). This was very shady and sleazy behavior. It's almost like they knew the service was bad, and were hustling for extra tip money. Had I known ahead of time, I wouldn't have added a tip of 7% when they brought out the scanner to pay. A very deceptive business practice.
Edit - it seems from other reviews and from what the owner says - is that the 18% gratuity is standard practice for them even if you're a party of 1 and regardless of what you order. In my view, this is pretty ridiculous as I've never seen this anywhere else, but even if I can accept that this is their policy, it needs to be better and more advertised throughout the place and on their menu aside from just a small snippet inside the bar on one of the walls. This is still deceptive to me.
I likely don't plan to dispute it with my bank, as I have better things to do with my time and it was only 7% (7 extra dollars), but it's the principal of the matter. Shame, because the atmosphere and other customers were nice and the food was okay enough (we had the bad bunnies chicken nuggets, which was on the dry side), but the service was awful and not good whatsoever.
Rarely do I leave reviews (let alone bad ones), but I definitely don't plan to come back here again.
Atmosphere: 4
Food: 2
Service: 1
Rahul Debnath
Ask for raj or solsystem the dj to find the hidd n room
Atmosphere: 5
Food: 5
Service: 5
Ximena Beatrice
My first time at the rabbit hole to watch UFC. Burger was good, fries were soggy. Drinks were served in a plastic cup filled with ice, priced at a Fifth Avenue venue in a jeans and sneakers atmosphere. Not likely to patronize a second visit.
Atmosphere: 3
Food: 2
Service: 5
Mrs Williams
This place was so much better few years ago when me and my friends went. the appetizer menu was so much better. I just went for a friend event and we had to pay 107.00 a piece with the cheapest liquor and 5 of the nastiest appetizer on the menu. The music was good and yes it’s a cool spot to go chill, but the service was not good. I had to constantly ask for napkins they bring ur food out with no utensils it was just horrible.
Atmosphere: 3
Food: 1
Service: 3
Daniel Vega Jr.
The service was fantastic. Justyna always engages with her customers, and makes sure they are having a good time. The only reason why I always stop by is because of her!
Atmosphere: 5
Food: 4
Service: 5
The Mysterious Shadow
Awesome place & environment ? love the atmosphere there & the crowd is a good pleasant crowd with good vibes..music is good but for an environment like that I wished they played just a lil more dance music, (edm, house, techno) anyways regardless I like the establishment my only complaint is this ridiculous tip policy at the bar..you could be just at the bar & still get hit with that mandatory 20 to 30% tip gratuity policy..everywhere I go I always tip..always..but that gratuity BS is fkn ridiculous…outside of that yes the drinks are good & their service is good.
Afrin Khan
TERRIBLE CUSTOMER SERVICE by bartender Justyna (that’s the name that was on the receipt) Came to this location to watch the boxing match as a group of 4. 2 males and 2 females. We reserved a table online for $300 which included $220 as credit for food and beverages. We got to the location and were taken upstairs and were given menus which included specialty cocktails. My friend and I asked for one of the specialty cocktails and we were told that we can only get those at the bar downstairs and that she can only make classic cocktails for us upstairs. (Why even give us the menu with that in the first place?) we went along with it and just ordered 2 cosmos. After a little while, my friend and I wanted another round of cosmos and the bartender rudely told us that this table is reserved mainly for bottle service and that she “didn’t have time” to make us drinks. The online booking did not specify bottle service at all, only a reserved table with credit for food and drinks (which is what we wanted anyway, we did not want bottle service) Meanwhile the same bartender was tending to another group that reserved a table right next to us and was drinking with them while on the job and was making everyone else at the bar drinks but told us she couldn’t make drinks for us. As we were about to leave, she gave us a bill for $296 and I asked her to clarify that because there was no way we spent an extra $296 on top of the $220 credit we were supposed to have. I kept telling her we have the $220 credit and she gave me attitude saying “do I need to repeat myself 3x?” A member from my party had to pull up the reservation confirmation and had to explain it to this rude lady that we already prepaid for the service and she went to go talk to the manager (thank god he was there) and manager confirmed that we prepaid and that she should not be charging us. She came back to us apologizing claiming that “nobody told her that the table was prepaid”. She ignored us for majority of the night, was extremely rude and disgusting to myself and my friends, and told us she had no time to make us drinks meanwhile she was making drinks for everyone else at the bar? A bartender has no time to make drinks… that’s the first time I have ever heard of that. She was too busy having drinks with the group of people sitting next to us (while working) hence why she didn’t have the time. Even though we paid $300 for a table we ended up hanging out at the downstairs bar after the boxing match was over because we did not want to be near her or interact with her any longer. Terrible terrible customer service by this so called bartender. Rude, nasty, and with an attitude. No way to treat customers who already prepaid for a service. I would come back to this place, but only if she is not the bartender assigned. Thankful for management who handled the situation without causing further issues.
Atmosphere: 3
Food: 3
Service: 1
Asante Ramos
As a bar, the place is great. The atmosphere is dope and music is good. Only problem was the food. Although I will say that my wife confused this place with a restaurant.. food was not good at all. Ordered two separate wings for me and my wife and when taking a bite out of them, the inside was blood red. At that point, I gave them the benefit of the doubt and ordered steak tacos instead. Turns out it’s actually not steak but something that doesn’t taste right at all
Had a great girls night out at The Rabbit Hole in Astoria! The atmosphere is lively, perfect for a night out with friends! The staff were attentive, friendly, and made sure we had everything we needed.
We got a bottle of champagne, it came with sparklers and a bubble gun show which was a fun and unique touch! The cocktails were delicious, the hookah was on point, and the music kept us dancing all night.
Don’t miss out on their HAPPY HOUR SPECIALS: (Monday to Friday, 5 PM to 8 PM): $4 Shots $5 Select Beers $6 House Wines $7 Cocktails $8 Frozen Drinks
Plus, they’ve got WEEKLY SPECIALS like:
• Mondays - Industry Night: 50% off bar tabs & $1 Wings! • Wednesdays: 50% off all appetizers! • Thursdays: $10 Burger N’ Beer • Saturdays & Sundays: $5 Mimosas til 5pm
If you’re looking for a place to turn up and make memories, this is it! The Rabbit Hole knows how to take care of its guests and can turn any night into a great one. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
R. Francis
10/10!!!! Amazing location with great street parking. The service is TOP notch!! The food is great and the drinks!!!! Go for the drinks!!! Decor is super cuteeee. The menu has something for everyone honestly. I had the vodkarita...sooo original and really tasty! Try it!
Atmosphere: 5
Food: 5
Service: 5
Bella Lu
Started the evening downstairs where the vibe is all about fun and energy. Had their signature Rabbit Hole drink, a refreshing blend of vodka, watermelon, lime, and basil, and the Tamarind Sour, which was a perfect tangy kick with tequila.
The Hawaiian Burger was a tropical delight with its juicy patty, grilled pineapple, and mozzarella, all brought together by a delicious bunny sauce. The Thai Chili Wings were another hit, just the right amount of spice. Wrapped up with a decadent Brownie Sundae that was absolutely to die for.
Then headed upstairs to The Dirty Library for some music. The atmosphere shifts completely up there, dim lights, soft music, totally sexy and intimate vibes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Wings 6pc, French Fries
Lillian Ayala
What an amazing vibe! First time at this place and can truly say we willl be back! The service, food and atmosphere was great their dj Get loose was alive, fun, phenomenal had us all dancing the whole time. Thank you for a extraordinary night
Atmosphere: 5
Food: 5
Service: 5
Anna Mendoros
My boyfriend and I decided to give this place a go. The drinks were spot on. Very friendly environment ..... almost too friendly ??? Nevertheless, I plan to revist with my crew. ? Very cute spot.
Have so much fun here
Atmosphere: 4
Food: 5
Service: 4
Amazing food and atmosphere and very friendly staff, would definitely recommend .
Atmosphere: 5
Food: 5
Service: 5
Don't come here unless you're a known regular that gets treated good and better. I came here tonight with my girlfriend and her friend, and immediately, we didn't get any complimentary popcorn for our table when basically every other table did (we could have asked them to bring it out, but by the time we noticed, the time had already passed since we had our food and drinks already). We were also basically neglected most of the night.
When it did came time to pay our bill, they added an 18% gratuity without informing us of that prior and saw it when I eventually received the printed itemized receipt (we only had a table of 3 and typically, automatic gratuity comes into play when you have a large party, 3 people doesn't/shouldn't count as that). This was very shady and sleazy behavior. It's almost like they knew the service was bad, and were hustling for extra tip money. Had I known ahead of time, I wouldn't have added a tip of 7% when they brought out the scanner to pay. A very deceptive business practice.
Edit - it seems from other reviews and from what the owner says - is that the 18% gratuity is standard practice for them even if you're a party of 1 and regardless of what you order. In my view, this is pretty ridiculous as I've never seen this anywhere else, but even if I can accept that this is their policy, it needs to be better and more advertised throughout the place and on their menu aside from just a small snippet inside the bar on one of the walls. This is still deceptive to me.
I likely don't plan to dispute it with my bank, as I have better things to do with my time and it was only 7% (7 extra dollars), but it's the principal of the matter. Shame, because the atmosphere and other customers were nice and the food was okay enough (we had the bad bunnies chicken nuggets, which was on the dry side), but the service was awful and not good whatsoever.
Rarely do I leave reviews (let alone bad ones), but I definitely don't plan to come back here again.
Atmosphere: 4
Food: 2
Service: 1
Ask for raj or solsystem the dj to find the hidd n room
Atmosphere: 5
Food: 5
Service: 5
My first time at the rabbit hole to watch UFC. Burger was good, fries were soggy. Drinks were served in a plastic cup filled with ice, priced at a Fifth Avenue venue in a jeans and sneakers atmosphere. Not likely to patronize a second visit.
Atmosphere: 3
Food: 2
Service: 5
This place was so much better few years ago when me and my friends went. the appetizer menu was so much better. I just went for a friend event and we had to pay 107.00 a piece with the cheapest liquor and 5 of the nastiest appetizer on the menu. The music was good and yes it’s a cool spot to go chill, but the service was not good. I had to constantly ask for napkins they bring ur food out with no utensils it was just horrible.
Atmosphere: 3
Food: 1
Service: 3
The service was fantastic. Justyna always engages with her customers, and makes sure they are having a good time. The only reason why I always stop by is because of her!
Atmosphere: 5
Food: 4
Service: 5
Awesome place & environment ? love the atmosphere there & the crowd is a good pleasant crowd with good vibes..music is good but for an environment like that I wished they played just a lil more dance music, (edm, house, techno) anyways regardless I like the establishment my only complaint is this ridiculous tip policy at the bar..you could be just at the bar & still get hit with that mandatory 20 to 30% tip gratuity policy..everywhere I go I always tip..always..but that gratuity BS is fkn ridiculous…outside of that yes the drinks are good & their service is good.
TERRIBLE CUSTOMER SERVICE by bartender Justyna (that’s the name that was on the receipt) Came to this location to watch the boxing match as a group of 4. 2 males and 2 females. We reserved a table online for $300 which included $220 as credit for food and beverages. We got to the location and were taken upstairs and were given menus which included specialty cocktails. My friend and I asked for one of the specialty cocktails and we were told that we can only get those at the bar downstairs and that she can only make classic cocktails for us upstairs. (Why even give us the menu with that in the first place?) we went along with it and just ordered 2 cosmos. After a little while, my friend and I wanted another round of cosmos and the bartender rudely told us that this table is reserved mainly for bottle service and that she “didn’t have time” to make us drinks. The online booking did not specify bottle service at all, only a reserved table with credit for food and drinks (which is what we wanted anyway, we did not want bottle service) Meanwhile the same bartender was tending to another group that reserved a table right next to us and was drinking with them while on the job and was making everyone else at the bar drinks but told us she couldn’t make drinks for us. As we were about to leave, she gave us a bill for $296 and I asked her to clarify that because there was no way we spent an extra $296 on top of the $220 credit we were supposed to have. I kept telling her we have the $220 credit and she gave me attitude saying “do I need to repeat myself 3x?” A member from my party had to pull up the reservation confirmation and had to explain it to this rude lady that we already prepaid for the service and she went to go talk to the manager (thank god he was there) and manager confirmed that we prepaid and that she should not be charging us. She came back to us apologizing claiming that “nobody told her that the table was prepaid”. She ignored us for majority of the night, was extremely rude and disgusting to myself and my friends, and told us she had no time to make us drinks meanwhile she was making drinks for everyone else at the bar? A bartender has no time to make drinks… that’s the first time I have ever heard of that. She was too busy having drinks with the group of people sitting next to us (while working) hence why she didn’t have the time. Even though we paid $300 for a table we ended up hanging out at the downstairs bar after the boxing match was over because we did not want to be near her or interact with her any longer. Terrible terrible customer service by this so called bartender. Rude, nasty, and with an attitude. No way to treat customers who already prepaid for a service. I would come back to this place, but only if she is not the bartender assigned. Thankful for management who handled the situation without causing further issues.
Atmosphere: 3
Food: 3
Service: 1
As a bar, the place is great. The atmosphere is dope and music is good. Only problem was the food. Although I will say that my wife confused this place with a restaurant.. food was not good at all. Ordered two separate wings for me and my wife and when taking a bite out of them, the inside was blood red. At that point, I gave them the benefit of the doubt and ordered steak tacos instead. Turns out it’s actually not steak but something that doesn’t taste right at all
Atmosphere: 4
Service: 2
Restaurantji Recommends
Had a great girls night out at The Rabbit Hole in Astoria! The atmosphere is lively, perfect for a night out with friends! The staff were attentive, friendly, and made sure we had everything we needed.
We got a bottle of champagne, it came with sparklers and a bubble gun show which was a fun and unique touch! The cocktails were delicious, the hookah was on point, and the music kept us dancing all night.
Don’t miss out on their HAPPY HOUR SPECIALS:
(Monday to Friday, 5 PM to 8 PM):
$4 Shots
$5 Select Beers
$6 House Wines
$7 Cocktails
$8 Frozen Drinks
Plus, they’ve got WEEKLY SPECIALS like:
• Mondays - Industry Night: 50% off bar tabs & $1 Wings!
• Wednesdays: 50% off all appetizers!
• Thursdays: $10 Burger N’ Beer
• Saturdays & Sundays: $5 Mimosas til 5pm
If you’re looking for a place to turn up and make memories, this is it! The Rabbit Hole knows how to take care of its guests and can turn any night into a great one. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
10/10!!!! Amazing location with great street parking. The service is TOP notch!! The food is great and the drinks!!!! Go for the drinks!!! Decor is super cuteeee. The menu has something for everyone honestly. I had the vodkarita...sooo original and really tasty! Try it!
Atmosphere: 5
Food: 5
Service: 5
Started the evening downstairs where the vibe is all about fun and energy. Had their signature Rabbit Hole drink, a refreshing blend of vodka, watermelon, lime, and basil, and the Tamarind Sour, which was a perfect tangy kick with tequila.
The Hawaiian Burger was a tropical delight with its juicy patty, grilled pineapple, and mozzarella, all brought together by a delicious bunny sauce. The Thai Chili Wings were another hit, just the right amount of spice. Wrapped up with a decadent Brownie Sundae that was absolutely to die for.
Then headed upstairs to The Dirty Library for some music. The atmosphere shifts completely up there, dim lights, soft music, totally sexy and intimate vibes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Wings 6pc, French Fries
What an amazing vibe! First time at this place and can truly say we willl be back! The service, food and atmosphere was great their dj Get loose was alive, fun, phenomenal had us all dancing the whole time. Thank you for a extraordinary night
Atmosphere: 5
Food: 5
Service: 5
My boyfriend and I decided to give this place a go. The drinks were spot on. Very friendly environment
..... almost too friendly ??? Nevertheless, I plan to revist with my crew. ? Very cute spot.
Atmosphere: 5
Food: 5
Service: 5
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