Twist It Top It Frozen Yogurt & Cafe

Tonight I received terrible service and was potentially racially profiled, as the woman working behind the counter was very rude. She failed to greet us as we walked in although she was looking directly at us as we walked back towards the frozen yogurt machines. When she rang us up, she was quite cold and abrasive when we said we would need covers for the cups. Not sure if I’d return here.

the frozen yogurt was expired

Atmosphere: 1

Food: 1

Service: 1

Ordered a frozen yogurt chocolate/vanilla. Only to realize that the chocolate froyo was spoiled. Never ordering from here again.

Food: 1

Insane prices. 3-4x the price of a normal frozen yogurt stop. Felt like a scam.

Atmosphere: 2

Food: 2

Service: 1

nice employee bad prices n medicore snack

Went to this location with my boyfriend and was super disappointed. We love twist it top it and go very often but to a different location. When we walked in it was super clean which was a pleasant surprise. We got our usual and when we got to the car to eat it my boyfriend kept complaining that the cheesecake bites and Kit Kat tasted old and stale. He said the cheesecake bites tasted like “refrigerator”. Nothing was really wrong with mine as I get my froyo pretty basic but I did notice that the flavor wasn’t as prominent as it is at the other locations. The cake batter was very very mild and didn’t taste like cake batter at all, nor did the cheesecake froyo (those were the only 2 flavors I got). Even with that though, mine wasn’t bad. I finished it and was shocked when my boyfriend said he couldn’t eat his, it was too nasty. That means a lot because he is literally a human garbage disposal, he never waste anything and will eat anything put in front of him. I went back in to tell the lady working, not sure her name. She told me but she had a thick accident and I have no clue how to spell it. Her name starts with an M and she’s from maybe Rusia? No disrespect at all if that’s not the correct country she’s from. She was very rude when I told her everything above and she said “what do you want me to do about it?” She then wanted to go back and forth with me about what my boyfriend said he tasted. Without washing her hands she goes over to the toppings bar and sticks her hand in the Kit Kats and takes one out to taste it (let’s note that she never said it wasn’t stale though) she said nothing else about how it’s “fresh” and then said “you can get another one with no toppings but I’m not giving you a refund”. I did that so it wasn’t a total loss but then she wanted to start up again saying that of course it’s going to taste a certain way because we added toppings. I let her know we go to twist it top it very frequently and aren’t new to how it taste. He gets the same thing every time. A little more back and forth before I just asked for her name and left. Definitely won’t be back to this location.

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Frozen Yogurt

i have been wanting froyo for so long and this hit the spot maaaaan? i fill my cup about halfway and end up loading up on toppings, and it was still just under $10, so i was very happy, lol.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Frozen Yogurt

Love this place

Atmosphere: 5

Food: 5

Service: 5

Great place, great froyo! The staff is friendly and helpful. I strongly recommend it.

Atmosphere: 5

Food: 5

Service: 5

Delicious ice cream, fast service, great atmosphere

Atmosphere: 5

Food: 5

Service: 5

Great place to cool down.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt, Cake, Banana Split

The service was amazing! Me and my freinds loved the ice cream!

Atmosphere: 5

Food: 5

Service: 5

This local spot has delicious froyo and crepes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

Really enjoyable experience, would definitely recommend. Nice staff and good range of flavours

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

Kid-friendliness: It's like wonder world icecream, my kids loved it!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt, Cake