I was genuinely excited to try this place, but unfortunately, my experience was deeply disappointing. Everything started off fine until a HUGE cockroach suddenly flew over me while we were eating. It was alarming and uncomfortable — we had to leave our seats and wait outside while a staff member went to handle it. He said he dealt with it but I saw it go behind the seats so I asked him to show us the bug. My husband went outside with him to confirm if it was dead. We sat down again but I felt uneasy and grossed out. The cockroach had been flying near our food, walking on the wall and the table next to us — it could’ve easily landed in something. I didn’t enjoy my meal. We spent $75 and walked away feeling like it really wasn’t worth it.
The staff member told me that he had been in the restaurant industry for 36 years and knew how to deal with situations like this. I respectfully disagree. He only said to me “are you ok?” once but didn’t really apologize and there was no attempt to make us feel comfortable, and honestly, no sense of care from anyone.
What disappointed me most wasn’t the bug — things happen — it was the complete lack of response. A simple sincere apology or even offering us a dessert or something on the house would’ve made a huge difference. Instead, we were left feeling awkward and dismissed.
Atmosphere: 1
Food: 3
Service: 1
Mandy Li
Foods are so good. Highly recommend it
Food: 5
Service: 5
RC Tan
My experience being here couple time the food is definitely excellent and what made the atmosphere even greater for dine in my server mimi and also ben they both are doing amazing great team work ..definitely recommend the fried rice and also som-tum remind me authentic like what I had at chiang mai and isaan during my trip 😁
Atmosphere: 5
Food: 5
Service: 5
A Segura
Friendly staff. Great food. Was not disappointed with the seafood hotpot. Fried fish was so good. Picture was the aftermath of the soup. Wine and beer only.
Atmosphere: 3
Food: 5
Service: 4
Bruce
Their laab is the best I ever had. Spicy but balanced with complexity of flavor. Salty, spicy, sour , nutty, together with mints, lettuce, cabbages, dills …. It’s a wonderful journey of flavors
Atmosphere: 5
Food: 5
Service: 5
Christian Patterson
As I know from prior visits, Zaab Zaab’s food is excellent. However, this evening, our wedding anniversary, we looked up the restaurant online, saw it listed as open, made a reservation, received a text confirmation, traveled to it, and it was CLOSED. Unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Olivia Celice
I am a huge fan. Food came out promptly with excellent service throughout. This place serves remarkably good food. The meals feature good standards across the board. just knows how to please customers.
Atmosphere: 5
Food: 5
Service: 4
Princess Yoonmee
My boyfriend and i went there for dinner . After we ate over there, my boyfriend got serious allergic all over his body. The service was poor . My boyfriend has serious allergies almost threatening to himself. I will never go back this restaurant anymore!
Atmosphere: 2
Food: 1
Service: 1
sittichai chuwatsawat
My god! Very yummy This is real thai food. You can feel the same in Thailand.
I dont know why I come back again at zaab zaab 3 time.
ALEX R THE UNKS
Wow Clean Amazing food great people so nice and caring best real steak crying tiger in NYC !
The spiciest food I have ever tried. Delicious! Thank you for making me suffer!
Atmosphere: 5
Food: 5
Service: 5
Michael Deininger Bell
Truly sooooo good 😭
Atmosphere: 5
Food: 5
Service: 5
Courtney McGovern
Incredible food and ambiance, can’t wait to come back
Paul Kim
Great spicy food and staff: friendly than anyone we encountered in food services!
Atmosphere: 4
Food: 5
Service: 5
Sirilak Majaroen
I was here a few times before. If you are craving authentic Isaan food, then you are at the right spot! Delicious authentic isaan food and their Thai Iced Tea is great too! The waiters are very friendly as well. Highly recommend it! But be careful with the spice level!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Duck Larb, Whole Fish, Green Papaya Salad, Fried Fish, Som Tum Platter, Kra Pao
I was genuinely excited to try this place, but unfortunately, my experience was deeply disappointing. Everything started off fine until a HUGE cockroach suddenly flew over me while we were eating. It was alarming and uncomfortable — we had to leave our seats and wait outside while a staff member went to handle it. He said he dealt with it but I saw it go behind the seats so I asked him to show us the bug. My husband went outside with him to confirm if it was dead. We sat down again but I felt uneasy and grossed out. The cockroach had been flying near our food, walking on the wall and the table next to us — it could’ve easily landed in something. I didn’t enjoy my meal. We spent $75 and walked away feeling like it really wasn’t worth it.
The staff member told me that he had been in the restaurant industry for 36 years and knew how to deal with situations like this. I respectfully disagree. He only said to me “are you ok?” once but didn’t really apologize and there was no attempt to make us feel comfortable, and honestly, no sense of care from anyone.
What disappointed me most wasn’t the bug — things happen — it was the complete lack of response. A simple sincere apology or even offering us a dessert or something on the house would’ve made a huge difference. Instead, we were left feeling awkward and dismissed.
Atmosphere: 1
Food: 3
Service: 1
Foods are so good. Highly recommend it
Food: 5
Service: 5
My experience being here couple time the food is definitely excellent and what made the atmosphere even greater for dine in my server mimi and also ben they both are doing amazing great team work ..definitely recommend the fried rice and also som-tum remind me authentic like what I had at chiang mai and isaan during my trip 😁
Atmosphere: 5
Food: 5
Service: 5
Friendly staff.
Great food. Was not disappointed with the seafood hotpot. Fried fish was so good. Picture was the aftermath of the soup.
Wine and beer only.
Atmosphere: 3
Food: 5
Service: 4
Their laab is the best I ever had. Spicy but balanced with complexity of flavor. Salty, spicy, sour , nutty, together with mints, lettuce, cabbages, dills …. It’s a wonderful journey of flavors
Atmosphere: 5
Food: 5
Service: 5
As I know from prior visits, Zaab Zaab’s food is excellent. However, this evening, our wedding anniversary, we looked up the restaurant online, saw it listed as open, made a reservation, received a text confirmation, traveled to it, and it was CLOSED. Unprofessional.
Atmosphere: 1
Food: 5
Service: 1
I am a huge fan. Food came out promptly with excellent service throughout. This place serves remarkably good food. The meals feature good standards across the board. just knows how to please customers.
Atmosphere: 5
Food: 5
Service: 4
My boyfriend and i went there for dinner . After we ate over there, my boyfriend got serious allergic all over his body. The service was poor . My boyfriend has serious allergies almost threatening to himself. I will never go back this restaurant anymore!
Atmosphere: 2
Food: 1
Service: 1
My god! Very yummy
This is real thai food. You can feel the same in Thailand.
I dont know why I come back again at zaab zaab 3 time.
Wow
Clean
Amazing food great people so nice and caring best real steak crying tiger in NYC !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The spiciest food I have ever tried. Delicious! Thank you for making me suffer!
Atmosphere: 5
Food: 5
Service: 5
Truly sooooo good 😭
Atmosphere: 5
Food: 5
Service: 5
Incredible food and ambiance, can’t wait to come back
Great spicy food and staff: friendly than anyone we encountered in food services!
Atmosphere: 4
Food: 5
Service: 5
I was here a few times before. If you are craving authentic Isaan food, then you are at the right spot! Delicious authentic isaan food and their Thai Iced Tea is great too! The waiters are very friendly as well. Highly recommend it! But be careful with the spice level!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Duck Larb, Whole Fish, Green Papaya Salad, Fried Fish, Som Tum Platter, Kra Pao
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