Dunkin'
713 Upper Glen St, Queensbury
(518) 792-8469
Recent Reviews
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Nice helpful staff
Atmosphere: 5
Food: 5
Service: 5
If I could give them 0 stars I would, staff is horrible. Rude and inconsiderate, another costumer had to come out to tell me about the rude things they were saying about me not aware other customers could hear them.
Atmosphere: 1
Food: 1
Service: 1
Very friendly and the courteous. Is very busy and staff seem overwhelmed. Many order mistakes.
Atmosphere: 2
Food: 3
Service: 2
6:30 and their uber eats is shut off already!👎🏻 Another shitty run business like most around here!!
Atmosphere: 1
Food: 1
Service: 1
Service is usually pretty quick, but your order isn't always the most accurate. Consistently I could say if you're ordering light ice, don't count on it. Not the end of the world, but as a frequent drink sipper, I hate a cold drink ending up weakened and all watered down.
Consistency is also not there, because I also can't expect to pay the same amount for my usual order every time, because staff inputs seem to differ from day to day. Depending on how it's entered into their Point of Sale systems, I pay varying amounts between $6-$9. If it's typed in one way, I pay just over $6, but there's a second way it can be typed in that it totals almost $9!! Some folks say it's on the menu, some folks say it's a specialty drink.
Usual repeating order?
Unsweetened Iced Tea and Lemonade, light ice.
To keep me on my toes, every few orders, I end up with just the tea half of my drink, even if the label does list lemonade. When that happens I usually spend at least a few seconds wondering if I know what lemonade tastes like, if maybe my taste buds are broken.
In any case, it's a chain Dunkin. It's OK.
At least they have caffeine.
Atmosphere: 3
Food: 3
Service: 3
The best Dunkin in the area for sure. The girls at the window are so nice and every time I go everything is quick and perfect. I believe the one girls name is Brittany, and when I know it is her I know I am going to have a good start to my day.
Atmosphere: 5
Food: 5
Service: 5
Very clean rooms
Atmosphere: 3
Food: 4
Service: 3
Great Dunkin' location. I stopped here for breakfast and used the drive-thru. The employees were super nice, and the food came out every quickly. The store looks very good and modern with the next generation design as well. Great place to stop for coffee or breakfast.
Atmosphere: 5
Food: 5
Service: 5
Very slow when it did come it was wrong
Atmosphere: 3
Food: 3
Service: 2
Absolutely unreasonable drive trough times in mornings that creates traffic onto the roadway and is a gigantic inconvenience for everyone on Glen Street. This is strictly the managements fault, and I will not be placing any blame on the minimal amount of workers here that are being worked tirelessly. Sad!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Just ordered a sausage egg and cheese
And it came with no egg lol
staff are quick & good at their job dozens of coffees always happy
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible. Food is quite often out of date/expired, thorough cleaning rarely happens, old coffee and old food is regularly served. I won't say the individual employees are at fault because they really are doing their best. It's management that's rotten to the core, from the owner Tom Burke right down to middle store managers (with the exception of a select few). Extremely high turnover, people only ever stay until they find a better job so half the workers are always still in training which means orders will get messed up. Just avoid Dunkin altogether.
Atmosphere: 1
Food: 1
Service: 1
Munchkins were great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burnt w a Pinch of Cream Cheese, Boston Cream Donuts, Bacon Egg & Cheese on a Toasted English Muffin
Slowest one around. And gave an attitude when I had to ask for a receipt.
Atmosphere: 1
Food: 1
Service: 1
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