I got to say I never had a freshly made sandwich in New York but I got to say after me and my girlfriend came over to visit her friends.Have a good sandwich from here was a delicious decision I have ever made and I’m looking forward to becoming to get an other sandwich from here with nice staff.Was a great atmosphere made me and my girlfriend feel welcomed there.So if you’re looking for a good sandwich this is your go to.Great work guys.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Endieveri
This was my first time at a Jersey Mike’s. I told the employee that I have a gluten allergy and would like a gluten free sub. The guy was not very friendly. He brought a dirty knife to the counter. I asked him if he would use a clean knife. He began to appear angry. He threw the knife in the back and dropped others when he grabbed a new knife. He made me feel very uncomfortable and unwelcome. I would not feel safe ever returning to this place. This was about 1:00 pm on Monday April 15th.
Atmosphere: 1
Food: 5
Service: 1
Patricia Kelly
Food is always fresh and pretty great. Staff is hit or miss depending on the location.Vegetarian options: Limited choices to veggies and cheese.
Atmosphere: 4
Food: 5
Service: 3
Dominick Giombetti
Ok...let's start that I am a Jersey Mike's fan- huge fan! So usually a five star review. BUT.... just got some delivered. I ordered the roast beef and my go to the ham. Well the ham was delivered as a turkey and bacon.... so that sucked TURKEY IS NOT HAM IDIOT!!!!. And the roast beef- had so much dressing it was slimy. Threw it out. Hard earned money down the drain. Whoever was on tonight got the order wrong and the roast beef was gross. Clearly a bad night for the Jersey Mike TEAM. WILL LOOK FOR ANOTHER SUB IN THE FUTURE.I NEED TO ADD... JUST CALLED TO SPEAK WITH MANAGER ON DUTY. WHAT A BIT$H. SHE HAS NO CLUE HOW TO HANDLE SUCH SITUATIONS. SHE ADVICED ME TO CALL CODY TOMORROW. WILL DO AND WILL REPORT. I SUSPECT IT WILL BE MORE TIRED RESPONSES TO REA L QUESTIONS. IF I COULD GIVE A ZERO I WOULD, ESPECIALLY FROM THE WOMAN I SPOKE WITH TONIGHT, SHE IS RUDE, RUDE, RUDE! PLESE DO NOT SUPPORT THIS JEASEY MIKES!! PERSONAL SERVICE: ZERO!!!!
Service: 1
Dina Fisher
They make really good subs except for the chicken subs. The chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Jersey Mike's Famous Philly
Barbara Heiber
The “gentleman “ making the hot sub was extremely rude and condescending, even swearing more than once. He even literally slammed the sub on the counter. The other 2 people working couldn’t have been nicer however. Too bad such nice employees are subject to a hostile work environment.
Atmosphere: 4
Food: 4
Service: 1
Elizabeth D.
I give this 1 star because there isn't an option for lower than that. I just had the worst customer service experience I've ever had anywhere in the queensbury NY location! On Friday I got to the shop @ 8:45 in the evening and ordered 3 subs...2 were regular sized 1 was large. The girl behind the counter seemed rushed and asked me what I wanted on them...I told her how I wanted my subs and when I went to correct her on one of the subs she was rude and short and told me "what's the difference they are both the same" I corrected her and said they weren't the same as they were both different sizes and both had different cheeses. She finished my order and wrapped them up. I got home and the subs were terrible! They were tasteless, didn't have the bacon I had requested and they were dry. I called them on Saturday morning and was told I'd have to speak to a manager in Monday. Today being Monday I called and spoke to a young man by the name of Oscar who became very combative in tone with me...arguing with me saying it's not their fault my subs were tasteless...telling me I shouldn't of walked out with my subs if I didn't like them...to which I said I didn't know how they were till I got home. Then told me it was my fault for not watching the girl construct my subs. He let refusing to switch me to the manager and by this point I asked his name and told him I was calling corporate and I ended the call.i spent $40 that evening at that store...we know that Jersey Mike's subs are a bit pricey but really always enjoyed them and wanted to treat ourselves that Friday. I never expected to be treated like that nor less did I expect to get such a crappy sandwich from Jersey Mike's. I will not be going back ever ! Looks like the staff there needs to be retrained in both how they make the subs to how to treat their customers! Really disappointed. I'll tell you I've never been treated like that at a subways!
TAMMY S.
The veggies were nice and fresh!! Unlike The Clifton Park store. Great subs. Definitely will go back well worth the price!
Kuta K.
This location is great my family's from jersey any time want a cheesesteak and not drive 3 hours for it this is the spot and the Italian hoagie is really good as well and the staff is always friendly as wel
Pj Teneyuca
Mold on the ceiling right above the registers, go look it’s disgusting.
They don't know how to use the Upside card with their system. Charged twice for$21.08 order.
Atmosphere: 3
Food: 5
Service: 2
H C
A server was short and condescending towards customers while taking orders. Can't handle the stress during rush because they are likely understaffed. Need training in allergen food handling. Not sure who is in charge there.
Atmosphere: 2
Food: 3
Service: 1
Andy Britton
They do have really good subs ??
Atmosphere: 3
Food: 5
Service: 4
Michael P. Reid
$25 sandwich barely any meat or cheese, just bread. The one guy, resentful, with the sulking face either hates making gluten free or hates everybody. Went back in to address for making a new sandwich and Cain guy said three times in a row, "you can either take a refund or buy another sandwich".
Atmosphere: 1
Food: 1
Service: 1
Mickey Lewis
Great sub like always and the workers were cool ? ??
I got to say I never had a freshly made sandwich in New York but I got to say after me and my girlfriend came over to visit her friends.Have a good sandwich from here was a delicious decision I have ever made and I’m looking forward to becoming to get an other sandwich from here with nice staff.Was a great atmosphere made me and my girlfriend feel welcomed there.So if you’re looking for a good sandwich this is your go to.Great work guys.
Atmosphere: 5
Food: 5
Service: 5
This was my first time at a Jersey Mike’s. I told the employee that I have a gluten allergy and would like a gluten free sub. The guy was not very friendly. He brought a dirty knife to the counter. I asked him if he would use a clean knife. He began to appear angry. He threw the knife in the back and dropped others when he grabbed a new knife. He made me feel very uncomfortable and unwelcome. I would not feel safe ever returning to this place. This was about 1:00 pm on Monday April 15th.
Atmosphere: 1
Food: 5
Service: 1
Food is always fresh and pretty great. Staff is hit or miss depending on the location.Vegetarian options: Limited choices to veggies and cheese.
Atmosphere: 4
Food: 5
Service: 3
Ok...let's start that I am a Jersey Mike's fan- huge fan! So usually a five star review. BUT.... just got some delivered. I ordered the roast beef and my go to the ham. Well the ham was delivered as a turkey and bacon.... so that sucked TURKEY IS NOT HAM IDIOT!!!!. And the roast beef- had so much dressing it was slimy. Threw it out. Hard earned money down the drain. Whoever was on tonight got the order wrong and the roast beef was gross. Clearly a bad night for the Jersey Mike TEAM. WILL LOOK FOR ANOTHER SUB IN THE FUTURE.I NEED TO ADD... JUST CALLED TO SPEAK WITH MANAGER ON DUTY. WHAT A BIT$H. SHE HAS NO CLUE HOW TO HANDLE SUCH SITUATIONS. SHE ADVICED ME TO CALL CODY TOMORROW. WILL DO AND WILL REPORT. I SUSPECT IT WILL BE MORE TIRED RESPONSES TO REA L QUESTIONS. IF I COULD GIVE A ZERO I WOULD, ESPECIALLY FROM THE WOMAN I SPOKE WITH TONIGHT, SHE IS RUDE, RUDE, RUDE! PLESE DO NOT SUPPORT THIS JEASEY MIKES!! PERSONAL SERVICE: ZERO!!!!
Service: 1
They make really good subs except for the chicken subs. The chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Jersey Mike's Famous Philly
The “gentleman “ making the hot sub was extremely rude and condescending, even swearing more than once. He even literally slammed the sub on the counter. The other 2 people working couldn’t have been nicer however. Too bad such nice employees are subject to a hostile work environment.
Atmosphere: 4
Food: 4
Service: 1
I give this 1 star because there isn't an option for lower than that. I just had the worst customer service experience I've ever had anywhere in the queensbury NY location! On Friday I got to the shop @ 8:45 in the evening and ordered 3 subs...2 were regular sized 1 was large. The girl behind the counter seemed rushed and asked me what I wanted on them...I told her how I wanted my subs and when I went to correct her on one of the subs she was rude and short and told me "what's the difference they are both the same" I corrected her and said they weren't the same as they were both different sizes and both had different cheeses. She finished my order and wrapped them up. I got home and the subs were terrible! They were tasteless, didn't have the bacon I had requested and they were dry. I called them on Saturday morning and was told I'd have to speak to a manager in Monday. Today being Monday I called and spoke to a young man by the name of Oscar who became very combative in tone with me...arguing with me saying it's not their fault my subs were tasteless...telling me I shouldn't of walked out with my subs if I didn't like them...to which I said I didn't know how they were till I got home. Then told me it was my fault for not watching the girl construct my subs. He let refusing to switch me to the manager and by this point I asked his name and told him I was calling corporate and I ended the call.i spent $40 that evening at that store...we know that Jersey Mike's subs are a bit pricey but really always enjoyed them and wanted to treat ourselves that Friday. I never expected to be treated like that nor less did I expect to get such a crappy sandwich from Jersey Mike's. I will not be going back ever ! Looks like the staff there needs to be retrained in both how they make the subs to how to treat their customers! Really disappointed. I'll tell you I've never been treated like that at a subways!
The veggies were nice and fresh!! Unlike The Clifton Park store. Great subs. Definitely will go back well worth the price!
This location is great my family's from jersey any time want a cheesesteak and not drive 3 hours for it this is the spot and the Italian hoagie is really good as well and the staff is always friendly as wel
Mold on the ceiling right above the registers, go look it’s disgusting.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
They don't know how to use the Upside card with their system. Charged twice for$21.08 order.
Atmosphere: 3
Food: 5
Service: 2
A server was short and condescending towards customers while taking orders. Can't handle the stress during rush because they are likely understaffed. Need training in allergen food handling. Not sure who is in charge there.
Atmosphere: 2
Food: 3
Service: 1
They do have really good subs ??
Atmosphere: 3
Food: 5
Service: 4
$25 sandwich barely any meat or cheese, just bread. The one guy, resentful, with the sulking face either hates making gluten free or hates everybody. Went back in to address for making a new sandwich and Cain guy said three times in a row, "you can either take a refund or buy another sandwich".
Atmosphere: 1
Food: 1
Service: 1
Great sub like always and the workers were cool ? ??
Atmosphere: 5
Food: 5
Service: 5