We did a mobile order. Went in to pick up, the bag was tied so we took it back to the hotel then opened. When we opened the fries were missing and all sauces. I wasn’t too concerned with the sauce but I did call about the fries as it was 2large fries. When I called they said we can come pick it up and that was fine we did. I would just say definitely check your orders before leaving so you don’t have to make another trip especially if you have kids or to tired.
Atmosphere: 5
Food: 5
Service: 3
Donna Carey Abrams
Staff was backed up. Placed order online and it was 25 minutes later than estimate. Then I got home and they gave us everything EXCEPT the chicken. Understaffed? I don't know. 🤷🏼♀️
Atmosphere: 3
Food: 3
Service: 3
Dennis Giddings
Worse kfc around employees very rude always getting the order wrong gave em a try twice now third time and there always wrong will never deal with that place again we ant from the area so it's very frustrating when u get back to hotel and orders wrong I figured once ok maybe a mistake twice figured maybe they were busy which they weren't to busy now three times I always try giving people the benefit of doubt think it's time this place gets looked into has some bad experiences here and we spend alotta money but from now on we will take the extra drive to try another KFC or use the golden corral their chicken is just as good time to wake up people this has been going on for a few years now
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Sandwich, Gravy, Cole Slaw, Famous Bowl
Kristen Mattison
Ordered online I got there to pick up my order the door was locked I went to the window that was closed i knocked on the window a girl named Samantha came to the window and rudely told me they were understaffed and I can call and get a refund so I called and I'm still waiting on a refund Never Again!
Regina Carlson
This shift that is on right now I would give a million stars. 1st time I actually got fresh food 3:45 7/30 crew and
Atmosphere: 5
Food: 5
Service: 5
Thomas Lao
I eat French Fries
Kim Decker
Food was great, fresh and fast after a day at Great Escape.
Atmosphere: 5
Food: 5
Service: 5
Peter Lapell
Clean. Food was good
Atmosphere: 5
Food: 5
Service: 5
Tibor Bodai
The food was good. The bathroom was dirty. Prices are on the high side.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Fried Chicken
Curt Bliven
This is the 2nd or 3rd time we have had Betty wait on us. She has ZERO personality, and NO manners!! If she doesn't like her job, then she should find a new one!
Wish it would be right. $65 family meal and the chicken that wasn’t dry was burnt. Had to toss 7/12 pieces. Contacted customer service to be ignored.
Atmosphere: 3
Food: 1
Service: 3
Cheryl Barney
person at the drivethru couldnt even get a order right fries tasted off chicken was dry potatos tasted like water biscuit was hard as a rock refuse to go here again thts for sure
Atmosphere: 1
Food: 1
Service: 1
Kali-Aline Saville
Placed an online order and some items were missing. I tried calling to ask if I could have my order fixed , I got hung up on. I went in person to explain the situation and the lady was rude and didn't fix the problem.
Atmosphere: 1
Food: 1
Service: 1
Jenny Macaluso
Zach is a hard worker. All employees called in sick. He was by himself. Thanks Zack for the good food. Well be back. We love our chicken!
Food: 4
Service: 5
Recommended dishes: 12 Piece Bucket, Fried Chicken, French Fries, Gravy, Pot Pie Combo, Cole Slaw, Mashed Potatoes & Gravy
James Flores
Never got to order my food there was no one on the register, customers were completely ignored. After waiting almost 20 minutes
We did a mobile order. Went in to pick up, the bag was tied so we took it back to the hotel then opened. When we opened the fries were missing and all sauces. I wasn’t too concerned with the sauce but I did call about the fries as it was 2large fries. When I called they said we can come pick it up and that was fine we did.
I would just say definitely check your orders before leaving so you don’t have to make another trip especially if you have kids or to tired.
Atmosphere: 5
Food: 5
Service: 3
Staff was backed up. Placed order online and it was 25 minutes later than estimate. Then I got home and they gave us everything EXCEPT the chicken. Understaffed? I don't know. 🤷🏼♀️
Atmosphere: 3
Food: 3
Service: 3
Worse kfc around employees very rude always getting the order wrong gave em a try twice now third time and there always wrong will never deal with that place again we ant from the area so it's very frustrating when u get back to hotel and orders wrong I figured once ok maybe a mistake twice figured maybe they were busy which they weren't to busy now three times I always try giving people the benefit of doubt think it's time this place gets looked into has some bad experiences here and we spend alotta money but from now on we will take the extra drive to try another KFC or use the golden corral their chicken is just as good time to wake up people this has been going on for a few years now
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Sandwich, Gravy, Cole Slaw, Famous Bowl
Ordered online I got there to pick up my order the door was locked I went to the window that was closed i knocked on the window a girl named Samantha came to the window and rudely told me they were understaffed and I can call and get a refund so I called and I'm still waiting on a refund Never Again!
This shift that is on right now I would give a million stars. 1st time I actually got fresh food 3:45 7/30 crew and
Atmosphere: 5
Food: 5
Service: 5
I eat French Fries
Food was great, fresh and fast after a day at Great Escape.
Atmosphere: 5
Food: 5
Service: 5
Clean. Food was good
Atmosphere: 5
Food: 5
Service: 5
The food was good. The bathroom was dirty. Prices are on the high side.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Fried Chicken
This is the 2nd or 3rd time we have had Betty wait on us. She has ZERO personality, and NO manners!! If she doesn't like her job, then she should find a new one!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Bowl
Restaurantji Recommends
Wish it would be right. $65 family meal and the chicken that wasn’t dry was burnt. Had to toss 7/12 pieces. Contacted customer service to be ignored.
Atmosphere: 3
Food: 1
Service: 3
person at the drivethru couldnt even get a order right fries tasted off chicken was dry potatos tasted like water biscuit was hard as a rock refuse to go here again thts for sure
Atmosphere: 1
Food: 1
Service: 1
Placed an online order and some items were missing. I tried calling to ask if I could have my order fixed , I got hung up on. I went in person to explain the situation and the lady was rude and didn't fix the problem.
Atmosphere: 1
Food: 1
Service: 1
Zach is a hard worker. All employees called in sick.
He was by himself.
Thanks Zack for the good food. Well be back. We love our chicken!
Food: 4
Service: 5
Recommended dishes: 12 Piece Bucket, Fried Chicken, French Fries, Gravy, Pot Pie Combo, Cole Slaw, Mashed Potatoes & Gravy
Never got to order my food there was no one on the register, customers were completely ignored. After waiting almost 20 minutes
Atmosphere: 1
Food: 1
Service: 1
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