Very dirty. Plenty of people working not enough doing meal preparation.
Atmosphere: 2
Food: 3
Service: 3
Naomi Rose
I was here on a generally slow night and it took them forand ever to get anything made. Definitely not my favorite Panera 10 out of 10 wouldn’t recommend. But the food is fine because hello it’s just pre frozen.
Atmosphere: 1
Food: 4
Service: 1
Mike Robilotto
Always so nice! Customer service is great!
Atmosphere: 5
Food: 5
Service: 5
Steve Labrecque
Great place for a quick breakfast
Atmosphere: 4
Food: 4
Service: 4
Gloria Tuttle
Disappointed!.. for years we have been stopping at this location during our travels. Today I ordered a pick 2 as I always do; the large soup I ordered was only 3/4 full and my sandwich wasn’t what I ordered
Atmosphere: 3
Food: 1
Service: 1
D Gbone
Went to Panera in Glens Falls NY, food was very good as expected, just didn't intend to wait almost an hour for our take out. Ordered ahead on phone for asap pick up for 1:20pm, but a pop up at check out check was that it wouldn't be ready until 1:39 pm, if I wanted to continue to place the order, so I did. I was not alone waiting for take out, and ours was not done until almost 2:15, just about an hour since placing the order, and 35 minutes beyond the pick up time. I know this location is in a big plaza and it was a Saturday, but that is way too long for take out. I would choose another location or just go somewhere else other than Panera if I am in a hurry.. I am still giving a decent rating, because the food is always consistently good, and maybe this location was just short staffed for the volume of people sitting in the dining room, along with the volume they had for take out.
Atmosphere: 4
Food: 5
Service: 3
bryan quinn
Waited 40 min for our order to be ready though the app after ariving at our designated time was another 25 minutes unacceptable
Atmosphere: 3
Food: 3
Service: 1
Roses Red2
If you want your food in a timely manner do not go to this Panera. Waited practically 30 minutes and half my food was cold. It was not busy either. There are better places.
Avoid!!! Panera as a franchise continues to decline. The portions get smaller, the prices get higher, and every time I go it takes longer and longer to get food. Today the sandwiches were tossed together with a fraction of the ingredients (like two small pieces of chicken on the Chicken Ranchero), food took forever despite the small amount of people in the building, and the women’s room was disgusting!!! Water pooled on the floor, plumbing pieces laid out, mop bucket under sink and NO SOAP!!!! So I guess the employees aren’t washing their hands.
Atmosphere: 1
Food: 3
Service: 1
Squirrel Girl
Did a mobile order. Food took longer than the mobile app said it would and then when I got my order, the pastries were stale and bland. Disapppinting.
Susan Mattison
Food is great . They are kind and friendly. You have to look through your order alot of times I was missing stuff out of my order.
Atmosphere: 5
Food: 4
Service: 3
Martha Demick
I’ve been with Panera for 25 years and always looked forward going there. But yesterday, I had family coming and thought I’d pick up some of Panera pastries to have with coffee and I’m so disappointed I did! The pastries (ALL of them) were chewy, not flaky, dry and I was so embarrassed I put them out. I spent close to $30 for nothing! I should’ve gone to Dunkin Donuts! Whatever you’re doing (you were bought out?) is wrong. I will not go back.
Atmosphere: 5
Food: 1
Service: 5
Mae-Lyn La More
1+ hour wait time for a cup of mac and cheese and a cup of broccoli cheddar soup. Half an hour longer than estimated. My second time at Panera. Lobby was full of people annoyed at the wait. I don’t think I’ll be back which sucks because the food is really good. :(
If you've been to one, you've visited them all.
Atmosphere: 3
Food: 3
Service: 2
I take soup in bread.
Atmosphere: 3
Food: 5
Service: 5
Very dirty. Plenty of people working not enough doing meal preparation.
Atmosphere: 2
Food: 3
Service: 3
I was here on a generally slow night and it took them forand ever to get anything made. Definitely not my favorite Panera 10 out of 10 wouldn’t recommend. But the food is fine because hello it’s just pre frozen.
Atmosphere: 1
Food: 4
Service: 1
Always so nice! Customer service is great!
Atmosphere: 5
Food: 5
Service: 5
Great place for a quick breakfast
Atmosphere: 4
Food: 4
Service: 4
Disappointed!.. for years we have been stopping at this location during our travels. Today I ordered a pick 2 as I always do; the large soup I ordered was only 3/4 full and my sandwich wasn’t what I ordered
Atmosphere: 3
Food: 1
Service: 1
Went to Panera in Glens Falls NY, food was very good as expected, just didn't intend to wait almost an hour for our take out. Ordered ahead on phone for asap pick up for 1:20pm, but a pop up at check out check was that it wouldn't be ready until 1:39 pm, if I wanted to continue to place the order, so I did. I was not alone waiting for take out, and ours was not done until almost 2:15, just about an hour since placing the order, and 35 minutes beyond the pick up time. I know this location is in a big plaza and it was a Saturday, but that is way too long for take out. I would choose another location or just go somewhere else other than Panera if I am in a hurry.. I am still giving a decent rating, because the food is always consistently good, and maybe this location was just short staffed for the volume of people sitting in the dining room, along with the volume they had for take out.
Atmosphere: 4
Food: 5
Service: 3
Waited 40 min for our order to be ready though the app after ariving at our designated time was another 25 minutes unacceptable
Atmosphere: 3
Food: 3
Service: 1
If you want your food in a timely manner do not go to this Panera. Waited practically 30 minutes and half my food was cold. It was not busy either. There are better places.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Avoid!!! Panera as a franchise continues to decline. The portions get smaller, the prices get higher, and every time I go it takes longer and longer to get food. Today the sandwiches were tossed together with a fraction of the ingredients (like two small pieces of chicken on the Chicken Ranchero), food took forever despite the small amount of people in the building, and the women’s room was disgusting!!! Water pooled on the floor, plumbing pieces laid out, mop bucket under sink and NO SOAP!!!! So I guess the employees aren’t washing their hands.
Atmosphere: 1
Food: 3
Service: 1
Did a mobile order. Food took longer than the mobile app said it would and then when I got my order, the pastries were stale and bland. Disapppinting.
Food is great . They are kind and friendly. You have to look through your order alot of times I was missing stuff out of my order.
Atmosphere: 5
Food: 4
Service: 3
I’ve been with Panera for 25 years and always looked forward going there. But yesterday, I had family coming and thought I’d pick up some of Panera pastries to have with coffee and I’m so disappointed I did! The pastries (ALL of them) were chewy, not flaky, dry and I was so embarrassed I put them out. I spent close to $30 for nothing! I should’ve gone to Dunkin Donuts! Whatever you’re doing (you were bought out?) is wrong. I will not go back.
Atmosphere: 5
Food: 1
Service: 5
1+ hour wait time for a cup of mac and cheese and a cup of broccoli cheddar soup. Half an hour longer than estimated. My second time at Panera. Lobby was full of people annoyed at the wait. I don’t think I’ll be back which sucks because the food is really good. :(
Atmosphere: 2
Food: 5
Service: 2
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