Waited 40 min for our order to be ready though the app after ariving at our designated time was another 25 minutes unacceptable
Atmosphere: 3
Food: 3
Service: 1
Roses Red2
If you want your food in a timely manner do not go to this Panera. Waited practically 30 minutes and half my food was cold. It was not busy either. There are better places.
Atmosphere: 1
Food: 2
Service: 1
Amy DiSalvatore
Avoid!!! Panera as a franchise continues to decline. The portions get smaller, the prices get higher, and every time I go it takes longer and longer to get food. Today the sandwiches were tossed together with a fraction of the ingredients (like two small pieces of chicken on the Chicken Ranchero), food took forever despite the small amount of people in the building, and the women’s room was disgusting!!! Water pooled on the floor, plumbing pieces laid out, mop bucket under sink and NO SOAP!!!! So I guess the employees aren’t washing their hands.
Atmosphere: 1
Food: 3
Service: 1
Squirrel Girl
Did a mobile order. Food took longer than the mobile app said it would and then when I got my order, the pastries were stale and bland. Disapppinting.
Susan Mattison
Food is great . They are kind and friendly. You have to look through your order alot of times I was missing stuff out of my order.
Atmosphere: 5
Food: 4
Service: 3
Martha Demick
I’ve been with Panera for 25 years and always looked forward going there. But yesterday, I had family coming and thought I’d pick up some of Panera pastries to have with coffee and I’m so disappointed I did! The pastries (ALL of them) were chewy, not flaky, dry and I was so embarrassed I put them out. I spent close to $30 for nothing! I should’ve gone to Dunkin Donuts! Whatever you’re doing (you were bought out?) is wrong. I will not go back.
Atmosphere: 5
Food: 1
Service: 5
Mae-Lyn La More
1+ hour wait time for a cup of mac and cheese and a cup of broccoli cheddar soup. Half an hour longer than estimated. My second time at Panera. Lobby was full of people annoyed at the wait. I don’t think I’ll be back which sucks because the food is really good. :(
Atmosphere: 2
Food: 5
Service: 2
Brian Nelson
Bagel was not buttered. Butter provided but was hard and very difficult to spread in a car. Lazy. Bacon was overcooked and egg tasted like it had been Frozen.
Atmosphere: 1
Food: 1
Service: 1
Mitchell Senior
I went to my local Panera about 2 weeks ago, and I was shocked. I'd never had such an experience like this! I ordered a chocolate croissant and a drink, and I waited for about 10 minutes just for my drink. I wondered where my croissant was, so I went up to the ordering counter, and asked the man for a chocolate croissant. I said that I had ordered it about 15 minutes ago. He was silent, and then he walked over to the pickup counter. Soon, about 2 minutes later, he came back with a chocolate chip cookie. I didn't order that! I decided to order another one, and it took about another 2 minutes, so I decided to sit down and wait. Only then did the man come back up to me personally and handed me the pastry. I hope I don't have to go through that again.
Atmosphere: 4
Food: 4
Service: 2
Sheri Williams
So ridiculous and slow. Messed up an order they were reading off a slip
holy crap i’ve been waiting for a cup of mac and cheese for twenty minutes what the helly
Atmosphere: 2
Food: 5
Service: 1
Aaron Ippolito
Unfortunately as of right now I am waiting in excess of 40 minutes for 2 simple soups...disugsting service when we ordered panera to be efficient for work terrible do better please
Food: 5
Service: 1
Michael McLaughlin
Clean and well kept. Great food with great service.
Atmosphere: 5
Food: 5
Service: 5
Jon Schrader
Always good, and even better with membership freebies, healthy, reasonably fast, and antibiotic free!
Atmosphere: 5
Food: 5
Service: 5
Christina Buckley
I waited awhile so a guy who worked there gave me a free baked good thank you.
Waited 40 min for our order to be ready though the app after ariving at our designated time was another 25 minutes unacceptable
Atmosphere: 3
Food: 3
Service: 1
If you want your food in a timely manner do not go to this Panera. Waited practically 30 minutes and half my food was cold. It was not busy either. There are better places.
Atmosphere: 1
Food: 2
Service: 1
Avoid!!! Panera as a franchise continues to decline. The portions get smaller, the prices get higher, and every time I go it takes longer and longer to get food. Today the sandwiches were tossed together with a fraction of the ingredients (like two small pieces of chicken on the Chicken Ranchero), food took forever despite the small amount of people in the building, and the women’s room was disgusting!!! Water pooled on the floor, plumbing pieces laid out, mop bucket under sink and NO SOAP!!!! So I guess the employees aren’t washing their hands.
Atmosphere: 1
Food: 3
Service: 1
Did a mobile order. Food took longer than the mobile app said it would and then when I got my order, the pastries were stale and bland. Disapppinting.
Food is great . They are kind and friendly. You have to look through your order alot of times I was missing stuff out of my order.
Atmosphere: 5
Food: 4
Service: 3
I’ve been with Panera for 25 years and always looked forward going there. But yesterday, I had family coming and thought I’d pick up some of Panera pastries to have with coffee and I’m so disappointed I did! The pastries (ALL of them) were chewy, not flaky, dry and I was so embarrassed I put them out. I spent close to $30 for nothing! I should’ve gone to Dunkin Donuts! Whatever you’re doing (you were bought out?) is wrong. I will not go back.
Atmosphere: 5
Food: 1
Service: 5
1+ hour wait time for a cup of mac and cheese and a cup of broccoli cheddar soup. Half an hour longer than estimated. My second time at Panera. Lobby was full of people annoyed at the wait. I don’t think I’ll be back which sucks because the food is really good. :(
Atmosphere: 2
Food: 5
Service: 2
Bagel was not buttered. Butter provided but was hard and very difficult to spread in a car. Lazy. Bacon was overcooked and egg tasted like it had been Frozen.
Atmosphere: 1
Food: 1
Service: 1
I went to my local Panera about 2 weeks ago, and I was shocked. I'd never had such an experience like this! I ordered a chocolate croissant and a drink, and I waited for about 10 minutes just for my drink. I wondered where my croissant was, so I went up to the ordering counter, and asked the man for a chocolate croissant. I said that I had ordered it about 15 minutes ago. He was silent, and then he walked over to the pickup counter. Soon, about 2 minutes later, he came back with a chocolate chip cookie. I didn't order that! I decided to order another one, and it took about another 2 minutes, so I decided to sit down and wait. Only then did the man come back up to me personally and handed me the pastry. I hope I don't have to go through that again.
Atmosphere: 4
Food: 4
Service: 2
So ridiculous and slow. Messed up an order they were reading off a slip
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
holy crap i’ve been waiting for a cup of mac and cheese for twenty minutes what the helly
Atmosphere: 2
Food: 5
Service: 1
Unfortunately as of right now I am waiting in excess of 40 minutes for 2 simple soups...disugsting service when we ordered panera to be efficient for work terrible do better please
Food: 5
Service: 1
Clean and well kept. Great food with great service.
Atmosphere: 5
Food: 5
Service: 5
Always good, and even better with membership freebies, healthy, reasonably fast, and antibiotic free!
Atmosphere: 5
Food: 5
Service: 5
I waited awhile so a guy who worked there gave me a free baked good thank you.
Atmosphere: 5
Food: 5
Service: 5
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