Recommended dishes: Bacon Egg and Cheese, Hash Browns, Bagels
Adam Ellis
Staff is generally in a good mood. They are quick with orders and if you have questions about the app, someone might be able to help.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Apple Fritter
Lemon Marble
If you have somewhere to be, they will make you late.
Atmosphere: 2
Food: 3
Service: 2
V Rod
No restroom Place is a dump as well
Jenn K
Fast and efficient service. Friendly staff. Food and coffee was great and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
Diana Matos
What else can I say food exactly as requested, service fast and accurate, atmosphere filled with happiness. Lots of people already go and I'm sure it'll continue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Danielle Farnan
Nobody has ANY customer service skills here. They donât get orders right. They seem to be out of whatever youâre asking for on any particular day. Even if it is mid-morning. When you go through the drive-thru, they ignore you. You might wait 5 minutes before someone takes your money. They donât greet you, they donât say âhave a nice dayâ. They donât address you at all. Will never visit this place again. Absolutely appalling.
Atmosphere: 1
Food: 2
Service: 1
Zeylx
Stopped by on my way to work, left early specifically so I had enough time to make it to work. Ordered a vanilla coolatta w/ whipped cream, 2 chicken roasted pepper wraps, hash browns, snackin' bacon and a classic doughnut. Pulled around and was handed a coolatta with no whipped cream, politely asked them to put some on which they did. Then was handed the wrong order and when I expressed it was the wrong order, I was then served a attitude (which I also did not order.) I handed them the food back and was told to pull around and come inside, when inside they started asking me if I was going to keep the food I was given and then accused me of having the wrong order still inside my car even though I had just given them it moments ago. Then some other employee rudely told me that they had my correct order the entire time? I left and was now not only late for work but without a doughnut :(
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Coolatta
Erica Cathey
Pretty sad when the manager wonât answer me about my W2
Always good I never had a problem they tend to be busy but so
Atmosphere: 5
Food: 5
Service: 5
That One Bystander
The owners are a joke. They doc the employeesâ pay, often make them work overtime but wonât pay them for their time. FYI this is a private Dunkin, owners donât even know how to work the stations but sure as hell canât point their fingers around!They force understaffed teams of 1 or 2 to handle BOTH front counter and drive-thru, which is impossible yet they are ignorant to the fact.The petty customers donât have two brain cells to rub together, are entitled, BEYOND ignorant and understanding of any and all common sense. Snatching and picking fights with the hard working employees. Absolutely terrible conditions!!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Donuts
Sandra Mills
Used to be the best Dunkin around a couple years ago. Has been terrible as of late. If you want your order right, youâre better off using the app or just going to a different location altogether.Theyâre often out of things - inventory is not their strong suit. Iâve heard it all⊠out of ice, out of espresso, out of flavors - early in the mornings!Ordered a latte with pumpkin and whole milk, got a latte with caramel and oat milk. Sure. Thatâs the same.On the positive, most of the workers are friendly and quick. They are short staffed and I know that adds to the difficulties. Itâs just frustrating for the customer when you pay for a product and get something completely different or are told theyâre out of something you ordered and paid for on the app.
Atmosphere: 2
Food: 1
Service: 1
Luc Lemaire
No restroom
Kayleigh Brandow
Just wow how do you give somebody a donut like that not only did my husband have to go back to get it cause they forgot it in my order but really!!!!NEVER AGAIN WILL I COME TO THIS DUNKIN AL STICK TO GLENMONT.!!!
Great place . . Awesome employees. . đ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Bagels
Staff is generally in a good mood. They are quick with orders and if you have questions about the app, someone might be able to help.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Apple Fritter
If you have somewhere to be, they will make you late.
Atmosphere: 2
Food: 3
Service: 2
No restroom
Place is a dump as well
Fast and efficient service. Friendly staff. Food and coffee was great and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
What else can I say food exactly as requested, service fast and accurate, atmosphere filled with happiness. Lots of people already go and I'm sure it'll continue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Nobody has ANY customer service skills here. They donât get orders right. They seem to be out of whatever youâre asking for on any particular day. Even if it is mid-morning. When you go through the drive-thru, they ignore you. You might wait 5 minutes before someone takes your money. They donât greet you, they donât say âhave a nice dayâ. They donât address you at all. Will never visit this place again. Absolutely appalling.
Atmosphere: 1
Food: 2
Service: 1
Stopped by on my way to work, left early specifically so I had enough time to make it to work. Ordered a vanilla coolatta w/ whipped cream, 2 chicken roasted pepper wraps, hash browns, snackin' bacon and a classic doughnut. Pulled around and was handed a coolatta with no whipped cream, politely asked them to put some on which they did. Then was handed the wrong order and when I expressed it was the wrong order, I was then served a attitude (which I also did not order.) I handed them the food back and was told to pull around and come inside, when inside they started asking me if I was going to keep the food I was given and then accused me of having the wrong order still inside my car even though I had just given them it moments ago. Then some other employee rudely told me that they had my correct order the entire time? I left and was now not only late for work but without a doughnut :(
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Coolatta
Pretty sad when the manager wonât answer me about my W2
Drive
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
Always good I never had a problem they tend to be busy but so
Atmosphere: 5
Food: 5
Service: 5
The owners are a joke. They doc the employeesâ pay, often make them work overtime but wonât pay them for their time. FYI this is a private Dunkin, owners donât even know how to work the stations but sure as hell canât point their fingers around!They force understaffed teams of 1 or 2 to handle BOTH front counter and drive-thru, which is impossible yet they are ignorant to the fact.The petty customers donât have two brain cells to rub together, are entitled, BEYOND ignorant and understanding of any and all common sense. Snatching and picking fights with the hard working employees. Absolutely terrible conditions!!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Donuts
Used to be the best Dunkin around a couple years ago. Has been terrible as of late. If you want your order right, youâre better off using the app or just going to a different location altogether.Theyâre often out of things - inventory is not their strong suit. Iâve heard it all⊠out of ice, out of espresso, out of flavors - early in the mornings!Ordered a latte with pumpkin and whole milk, got a latte with caramel and oat milk. Sure. Thatâs the same.On the positive, most of the workers are friendly and quick. They are short staffed and I know that adds to the difficulties. Itâs just frustrating for the customer when you pay for a product and get something completely different or are told theyâre out of something you ordered and paid for on the app.
Atmosphere: 2
Food: 1
Service: 1
No restroom
Just wow how do you give somebody a donut like that not only did my husband have to go back to get it cause they forgot it in my order but really!!!!NEVER AGAIN WILL I COME TO THIS DUNKIN AL STICK TO GLENMONT.!!!
Food: 1
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