Dunkin'
2450 Rte 9W, Ravena
(518) 756-3782
Recent Reviews
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Omg they are so slow and they don’t even get customers like the busy Dunkin’ Donuts get
Absolutely worst Dunkin by far that you will ever go to, orders take forever, and Owen is Extreamly rude to people, don’t expect to contact them and hear back from there head hancho Lucy or whatever her name is, she could care about the place as much as the staff. Rude, slow, and zero customer service
Atmosphere: 1
Food: 1
Service: 1
Food was good but I can tell the workers are having a bad day
Atmosphere: 1
Food: 4
Good coffee
Atmosphere: 3
Food: 3
Service: 3
Ordered a sandwich and a coffee,got a different sandwich than what I wanted. Store manager freaked out on her cashier when he informed her,then tried freaking out on me. Place always gets my order wrong so I think this will be my last time visiting this location.
Fast at the drive thru
Workers do not respect lactose intolerant people. I got a matcha latte and specifically asked for almond or oat milk. They said they were going to put almond milk in. I ended up spending the night sick. This is the second time this has happened at this Dunkin.
Staff is friendly and quick. Order is always accurate. This is a great Dunkin'
Great place . . Awesome employees. . 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Bagels
Staff is generally in a good mood. They are quick with orders and if you have questions about the app, someone might be able to help.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns, Apple Fritter
Restaurantji Recommends
If you have somewhere to be, they will make you late.
Atmosphere: 2
Food: 3
Service: 2
No restroom
Place is a dump as well
Fast and efficient service. Friendly staff. Food and coffee was great and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
What else can I say food exactly as requested, service fast and accurate, atmosphere filled with happiness. Lots of people already go and I'm sure it'll continue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Nobody has ANY customer service skills here. They don’t get orders right. They seem to be out of whatever you’re asking for on any particular day. Even if it is mid-morning. When you go through the drive-thru, they ignore you. You might wait 5 minutes before someone takes your money. They don’t greet you, they don’t say “have a nice day”. They don’t address you at all. Will never visit this place again. Absolutely appalling.
Atmosphere: 1
Food: 2
Service: 1
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