Dunkin'

9637 Queens Blvd, Rego Park
(718) 275-2949

Recent Reviews

Reema Gurung

Staff is so rude

Service: 1

Mandii

The walk from where I live is about 8mins away. Even though I order way in advance when i exit my building, everytime I still have to wait for them to finish making my order and they were NOT busy.Also, the staffs are always on a phone call so they work super slow though it's just heating my food up....

Atmosphere: 2

Food: 2

Service: 1

Jaime Bahamondes Vega

On a cold day, a hot coffee is always good.

Atmosphere: 5

Food: 5

Service: 5

Willie Simmons

Coffee was excellent, croissant not So.(maybe next time).

KayC

To be honest, the place isn’t the cleanest and you can feel the workers’ frustration working there. However, when I do order, they always come through. One time, somebody took my order before I got there and when I asked the worker where my order was, he immediately made me a new one. They even give me extra munchkins which is always great even if they can be flat and dry sometimes, which does not only happen at this location. When I order bagels, they always put a lot of cream cheese and the lattes are good. Overall, I do trust this place more than the other locations around the area, but they can do better. By the way, they have a new self-order kiosk in the store!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Donuts, Assorted Half Dozen or Dozen Donuts

Sebastian C.

This Dunkin' deserves 5 stars for the fact that they actually make mobile orders ahead of time, something that locations are very hit or miss with (looking at you, Dunkin' on the opposite side of Queens Blvd...). I also like that this location is pretty big on the inside, it never feels crowded for that reason.

Escarly R.

Service very bad I order in the app and when I get to the store 15 after the food was not still done. They took everybody that was in the line while I was still the last one.

Zia Hoque

Available almost everywhere. Less wait time.

Atmosphere: 3

Food: 3

Service: 3

mcLa twofivesix

all over the places, sometimes with nice 1/2 dozen or drink +$1donut deals...

Sean Ryan

Went here twice, first time there was actually no workers running the front, had to wait like 15 minutes. Second time, my girlfriend had a fly in her coffee. Really nasty

Atmosphere: 1

Food: 1

Service: 1

Justin

They took 20 minutes to make 2 iced coffees. They also got my order wrong. 4 times the sugar I asked for and they used oat milk even though I asked for regular.Their workstation is a mess, and they got coffee all over the outside of the cups too so I left with sticky hands with no time to clean because I was running late. Because they took 20 minutes for 2 cups of coffee.They wasted even more of my time because they insisted my order was for someone else and I had to show them my receipt to get some simple iced coffee.They can’t even seem to read the orders or receipt numbers properly. Seems like it’s their first day working any job and there were only 2 staff.I could see all the ingredients they were working with. Their workstation is simple and intuitive. It would have been faster if I hopped the counter and made the coffees myself than watching these illiterate monkeys struggle to read a simple order for 20 minutes. Go to the seven eleven one block down. You can make your own coffee there or get a bottled coffee.

Atmosphere: 1

Food: 1

Service: 1

Vincent Singh

Tbh it used to be good but now with the workers here its fallen, most of them bearly speak english and have a hard time taking orders and completing them. I ordered a sausage and egg on a croissant and they half toasted it, and i ordered a ice tea and they didn't even put any sugar in

Atmosphere: 3

Food: 1

Service: 2

John W

Dirty service cashier girl putting her hands all up inside the cups for the customers. Long lines and straws/tissues never stocked. Bad all around

J0hn Wick

Dirty service cashier girl putting her hands all up inside the cups for the customers. Long lines and straws/tissues never stocked. Bad all around

dermot fitzgerald

The donuts are always staleAwful quality

Atmosphere: 3

Food: 1

Service: 4

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