Dunkin'

$ • Coffee Shops, Donuts

Hours today·

About Dunkin' Donuts

Dunkin' is a bustling location with a mix of pluses and minuses. Despite some cleanliness issues and worker frustration, the staff goes above and beyond to fulfill orders, even offering complimentary donuts. They excel at making bagels with generous cream cheese and serving good lattes, including a yummy jelly donut. The location is spacious, making it less likely to feel crowded. However, customer service has taken a hit, with employees often preoccupied with their phones, leading to delayed orders and poor communication. Despite this, the restaurant's mobile ordering system and deals on their app remain a highlight, making it a decent choice for coffee and sandwiches. The music is slightly loud, but the atmosphere is still tolerable compared to other places. Overall, it is a nice option, especially during sales.

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Dunkin' Donuts Reviews

2.9
148 ratings
5
33%
4
3%
3
8%
2
10%
1
46%
Food
3.0
Atmosphere
2.9
Service
2.7

Share your opinion about Dunkin'

Great sandwiches, desserts and drinks and quick too!
I am writing to express my profound admiration and utmost appreciation for the Forest Hills, New York location, operating under the exceptional stewardship of Cain Management. Without question, this particular establishment stands alone as the absolute pinnacle of the brand, consistently delivering an unparalleled experience that establishes it as the premier location in the region. While it is true that individuals experiencing homelessness are occasionally present in the surrounding...read full review
I had a very bad experience at the Dunkin' on Queens Blvd. The shop was dirty, the trash bin was full and overflowing, and I did not see any tongs near the shelves. Worst of all, the worker used his bare hands to pick up the donuts.

What Was Wrong

Dirty room: The floor and tables needed cleaning.Full trash: The garbage can was full and spilling over.

No tools: There were no tongs to grab the food safely.

Bare hands: The server touched the donuts with...read full review

Read All Reviews(148)

Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
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