Golden Grain Pizza East Greenbush - Rensselaer

Good speedy service, variety of pizza, clean, polite staff

Atmosphere: 5

Food: 5

Service: 5

We had the pizza and wings, and they were so good. The restaurant is clean, baby friendly, and has a great atmosphere. You can tell the food is fresh from the first bite.
I've lived here for 8 years and have driven past this place so many times without knowing such a delicious pizza place was right next to Broadview. I'm so glad we finally gave it a try because it completely exceeded my expectations. We'll definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Faris and Bella have phenomal customer service and the food was ready quickly, hot and was delicious. Don’t think, run and get some top notch pizza from Golden Grain!!!

Atmosphere: 5

Food: 5

Service: 5

This is some good pizza 🍕😋!

Atmosphere: 5

Food: 5

Service: 5

TEACH YOUR MANAGER “B” HOW TO SPEAK TO CUSTOMERS!!!! SHE IS RUDE!!!!!!!!!!!!!!!
I ordered on the app, and there is not a sufficient amount of space to leave a request in the box, so I had to shorten it. When you order a quesadilla (deluxe) they put the fries and the pickle in one container, I prefer no pickle and the fries separate. So in the remarks I indicated “fries separate - no pickle”. Due to issues in the past, I thought it best to call. So I called and a woman answered. I explained that I am calling in reference to an online order “what is the address” she asked. I responded with my address. Her response, as if she was on the defense “what is wrong with your order”? I advised her that I have not yet received my order and told her that I was calling to clarify my request that I made via the app. I read it to her, to try and explain, but she cut me off mid sentence and said “I know what that means” I then responded with “you understand that I want fries in the separate container and no pickle”? She said yes it’s right here, I can read it and I understand it, the kitchen staff may not but I do. I paused for a second because this woman was speaking to me in the most condescending - matter of fact tone, to the point where I had to ask to speak to a manager. Her response “I am the manager” I then asked her “you’re the manager, and this is how you speak to customers” she was quiet, I then advised her that I would be calling to complain to her boss.
If I already hadn’t ordered my food, I would be going elsewhere!!! And this is probably the same manager that declined to give another guest (per the reviews) a refund. NEVER AGAIN!!!!! Golden Grain you have lost a customer. This is not the same place that it was years ago, it has changed for the worse. I work too hard for my money, to spend it in an establishment that is less than kind to customers.

I don’t typically leave Google reviews, but I just wanted to come on here to leave a positive word about the employee Amir. I stop by often with my son for slices after basketball tournaments, and he has helped us multiple times. Today when we stopped in he seemed to be alone. Although looked very busy running the place by himself, he still gave us the BEST customer service. He was incredibly kind and attentive and we really had a great experience.

Atmosphere: 5

Food: 5

Service: 5

I wish I didn't live so far away love this place best pizza super nice place very clean people are kind it's happening viva

Atmosphere: 5

Food: 5

Service: 5

Staff were polite, cordial and helpful, and the food was very tasty.

Atmosphere: 5

Food: 5

Service: 5

They changed the garlic knots to store bought junk. They’re almost inedible. They had these on NYE too which I thought was just a fluke due to the high demand of the holiday but I got them again last night and they were terrible. Please go back to the old ones they were the best!

Always great food and great service

Atmosphere: 5

Food: 5

Service: 5

Nice place and very pleasant servers.

Atmosphere: 4

Food: 4

Service: 5

Best Pizza and everything else!! Ok… Five stars isn’t enough! This place is amazing! Ahmed and another young guy working at the front were so welcoming! First of all it’s so clean and beautiful in here the vibe is right! Love the fireplace and the atmosphere! The beautiful display of all the pizzas and desserts makes you want everything! The menu has so many options! Love that you can get pizza by the slice so you can try different ones!

We don’t eat pork and when we found out that there is no pork in the building at all we knew we were in the right spot! The garlic knots were a great starter! Loved all the different pizza slices we tried and the calzone was fire! Love all the beef products, sausage, pepperoni! So great to get to have all of the pizza toppings without worrying you’re being fed pork unknowingly! Everything seasoned so great! Cheeseburger sub was delicious! Lots of soda and drink options! Couldn’t be happier with our choice of restaurant while in town for work!

Definitely recommend to everyone and will be returning regularly! Thank you for the delicious food!

Atmosphere: 5

Food: 5

Service: 5

Nice setup and food was good

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Wings, Buffalo Chicken, Buffalo Chicken Pizza

VERY GOOD AND DELICIOUS

Atmosphere: 5

Food: 5

Service: 5

Their chicken bacon ranch pizza is excellent and the crust has a great flavor