Carvel
56-12 Metropolitan Ave, Ridgewood
(718) 386-9300
Recent Reviews
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I have two young boys who can’t make a choice if their life’s depended on it lol 🤣 but the girl who worked there today was very patient and even gave my youngest a sample to try.
You need to get rid of those young people working there especially the young guy thinks he is doing u a favor very surprised he hasn’t get his ass kick yet the girls there dress very Unappropriate
Ice cream from the machine is too soft and won’t sit upright on the cone plus that little girl’s attitude needs adjustments towards customers!!!!
Service could be a little better, but that ice cream was the best
I’m black walked in wasn’t greeted. This white skin nice lady came in and was greeted and asked if they could take their order The lady looked back at me and pointed to me. I told the lady to go ahead my daughter was undecided. I only came because my daughter was begging to go for a few days however there’s a recent review about a fly and an ice cream and there’s a older review about a roach
Bad first experience. The ice cream have some sort of fly on it. The guy scoop the fly out and serve the costumer the same ice cream
Staff friendly and quick service
The person who served my ice cream had the longest, unkempt nails with dirt underneath them. It deterred me from almost attempting to eat my ice cream
Awful. Soft serve faker than fabric softener
Whoever that girl is working tonight is RUDE !!!!! I don't ever wanna deal with her again
Restaurantji Recommends
Not happy about the handwriting or color of the cake, not worth the $45+. It's kind of embarrassing
Not happy about the handwriting or color of the cake, not worth the $45+. It's kind of embarrassing
Excellent service, the girl is very attentive and patient and the flavors are very delicious ♥️
Service: 5
THIS IS THE BESTTT I been going here since I was 6 and it the best. There this one lady that started to serve me around April May I think and now whenever me and my little brother go there she know what our order is. YOU GUYS SHOULD REALLY GO HERE IT GREAT! ?
Food: 5
Service: 5
If I could give this location 0 stars I would. Staff is unprofessional. I was standing in line waiting to place my order. The girl working was making milkshakes. She wasn’t listening to the customer who was asking her if she remembered adding something to one of the milkshakes. She ignored her. Maybe it’s because she had an AirPod in or something. She caught a really nasty attitude when asked again and blamed the customer. Then proceeded to give said customer a cup overflowing and told the customer make sure you clean it up. I was shocked as the customer wasn’t the one who was serving the cup. I’ve worked in customer service before and the way she was acting and treating people was so unprofessional and unacceptable. If she doesn’t want to work here then she shouldn’t. Maybe she should go out and touch some grass because it’s just ice cream, she was acting like she was saving lives.
Atmosphere: 1
Food: 1
Service: 1
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