The person who served my ice cream had the longest, unkempt nails with dirt underneath them. It deterred me from almost attempting to eat my ice cream
Jeffrey Michael
Awful. Soft serve faker than fabric softener
Starr Sansone
Whoever that girl is working tonight is RUDE !!!!! I don't ever wanna deal with her again
Myleen S
Not happy about the handwriting or color of the cake, not worth the $45+. It's kind of embarrassing
Myleen Seri
Not happy about the handwriting or color of the cake, not worth the $45+. It's kind of embarrassing
Evelyn Barzola
Excellent service, the girl is very attentive and patient and the flavors are very delicious ♥️
Service: 5
Alex Aguayza
THIS IS THE BESTTT I been going here since I was 6 and it the best. There this one lady that started to serve me around April May I think and now whenever me and my little brother go there she know what our order is. YOU GUYS SHOULD REALLY GO HERE IT GREAT! ?
Food: 5
Service: 5
Gabriella Simpson
If I could give this location 0 stars I would. Staff is unprofessional. I was standing in line waiting to place my order. The girl working was making milkshakes. She wasn’t listening to the customer who was asking her if she remembered adding something to one of the milkshakes. She ignored her. Maybe it’s because she had an AirPod in or something. She caught a really nasty attitude when asked again and blamed the customer. Then proceeded to give said customer a cup overflowing and told the customer make sure you clean it up. I was shocked as the customer wasn’t the one who was serving the cup. I’ve worked in customer service before and the way she was acting and treating people was so unprofessional and unacceptable. If she doesn’t want to work here then she shouldn’t. Maybe she should go out and touch some grass because it’s just ice cream, she was acting like she was saving lives.
Atmosphere: 1
Food: 1
Service: 1
Gwendolyn Melendez
Worker extremely rude. Asked multiple times if my shake was made with the crunchy in it with no response cause she had her air pod on. After she went to charge me I asked again and she said you never asked for that. So she opened the cup and just tossed some in. The cap wouldn’t close so I asked her for a new cup and she asked why I needed a new cup. If she doesn’t want to listen or make a shake right she should find a different job.
Excellent service went in for a Sundae dasher it was delicious, received a friendly greeting and delicious ice cream
Atmosphere: 5
Food: 5
Service: 5
Nad Pin
I went in today around 4 P.M., there was a girl there who had a thick Hispanic accent and very fake brows, she's extremely nasty. She treats you like you're inconveniencing her, and even when you say your order to her, she acts like she doesn't understand. I walked in, no greeting no eye contact, there was a customer there just standing so I waited so as to not be rude. This girl was talking or scrolling on her phone, not seeming to give 2 damns that I was there. I finally asked the customer "What are we waiting for" and she pointed to the worker and shrugged her shoulders. Finally, I asked "im sorry, can I order?" she said "What are you going to order?" in a nasty voice. After telling her she practically yells "Anything else?" while IM giving her a chance and being patient with her so as not to rush her. I thought this was supposed to be a happy place because who doesnt love icecream?! There is no real customer service oriented person who works here. They're all kids, who'd rather be on their phones or with their damn ear plugged with airpods than to even dare engage with or smile at customers. There are policies set in place which after an interaction today, not all employees seem to know about. The only reason I gave 2 stars is for the ice cream, which does at time taste spoiled. (Check your soft serve pistachio) I have to come here because its convenient and local, but id rather walk the extra 3 blocks and go to Baskin Robins instead.
Atmosphere: 1
Food: 2
Service: 1
Cesar Caiza
Love this carvel!!! Best customer service I’ve had and their shakes are delicious ????
Atmosphere: 5
Food: 5
Service: 5
Samuel Jenkins
I came in craving a milkshake and they lied and told me they were “out of milk” because they didn’t feel like making it. But when she went to get the whipped cream out of the fridge, I could see there was milk in there! Very rude!!!
Atmosphere: 1
Food: 1
Service: 1
Nicole “Nick” Agostini
There's no place to sit anymore and the cost isn't worth it.
The person who served my ice cream had the longest, unkempt nails with dirt underneath them. It deterred me from almost attempting to eat my ice cream
Awful. Soft serve faker than fabric softener
Whoever that girl is working tonight is RUDE !!!!! I don't ever wanna deal with her again
Not happy about the handwriting or color of the cake, not worth the $45+. It's kind of embarrassing
Not happy about the handwriting or color of the cake, not worth the $45+. It's kind of embarrassing
Excellent service, the girl is very attentive and patient and the flavors are very delicious ♥️
Service: 5
THIS IS THE BESTTT I been going here since I was 6 and it the best. There this one lady that started to serve me around April May I think and now whenever me and my little brother go there she know what our order is. YOU GUYS SHOULD REALLY GO HERE IT GREAT! ?
Food: 5
Service: 5
If I could give this location 0 stars I would. Staff is unprofessional. I was standing in line waiting to place my order. The girl working was making milkshakes. She wasn’t listening to the customer who was asking her if she remembered adding something to one of the milkshakes. She ignored her. Maybe it’s because she had an AirPod in or something. She caught a really nasty attitude when asked again and blamed the customer. Then proceeded to give said customer a cup overflowing and told the customer make sure you clean it up. I was shocked as the customer wasn’t the one who was serving the cup. I’ve worked in customer service before and the way she was acting and treating people was so unprofessional and unacceptable. If she doesn’t want to work here then she shouldn’t. Maybe she should go out and touch some grass because it’s just ice cream, she was acting like she was saving lives.
Atmosphere: 1
Food: 1
Service: 1
Worker extremely rude. Asked multiple times if my shake was made with the crunchy in it with no response cause she had her air pod on. After she went to charge me I asked again and she said you never asked for that. So she opened the cup and just tossed some in. The cap wouldn’t close so I asked her for a new cup and she asked why I needed a new cup. If she doesn’t want to listen or make a shake right she should find a different job.
Atmosphere: 1
Food: 3
Service: 1
Good soft serve ice cream.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service went in for a Sundae dasher it was delicious, received a friendly greeting and delicious ice cream
Atmosphere: 5
Food: 5
Service: 5
I went in today around 4 P.M., there was a girl there who had a thick Hispanic accent and very fake brows, she's extremely nasty. She treats you like you're inconveniencing her, and even when you say your order to her, she acts like she doesn't understand. I walked in, no greeting no eye contact, there was a customer there just standing so I waited so as to not be rude. This girl was talking or scrolling on her phone, not seeming to give 2 damns that I was there. I finally asked the customer "What are we waiting for" and she pointed to the worker and shrugged her shoulders. Finally, I asked "im sorry, can I order?" she said "What are you going to order?" in a nasty voice. After telling her she practically yells "Anything else?" while IM giving her a chance and being patient with her so as not to rush her. I thought this was supposed to be a happy place because who doesnt love icecream?! There is no real customer service oriented person who works here. They're all kids, who'd rather be on their phones or with their damn ear plugged with airpods than to even dare engage with or smile at customers. There are policies set in place which after an interaction today, not all employees seem to know about. The only reason I gave 2 stars is for the ice cream, which does at time taste spoiled. (Check your soft serve pistachio) I have to come here because its convenient and local, but id rather walk the extra 3 blocks and go to Baskin Robins instead.
Atmosphere: 1
Food: 2
Service: 1
Love this carvel!!! Best customer service I’ve had and their shakes are delicious ????
Atmosphere: 5
Food: 5
Service: 5
I came in craving a milkshake and they lied and told me they were “out of milk” because they didn’t feel like making it. But when she went to get the whipped cream out of the fridge, I could see there was milk in there! Very rude!!!
Atmosphere: 1
Food: 1
Service: 1
There's no place to sit anymore and the cost isn't worth it.
Atmosphere: 1
Food: 3
Service: 2
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