Dunkin'
6122 Fresh Pond Rd, Middle Village
(718) 418-2393
Recent Reviews
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Nice space with places to sit down and automated ordering kiosks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Sometimes theirs no parking due to crowding. This location is liable to confused your order so you may have to repeat yourself once or twice.
Atmosphere: 3
Food: 4
Service: 3
Chicken wraps was disgusting never see a chicken wraps that looks like cat food and the taste horrendous first and last time I waste my $$ on DD.
Atmosphere: 1
Food: 1
Service: 1
Will never go back there .We had breakfast there my husband ask to go to the restroom
Because his diabetic and he needs to go often They told him no only employees anyway my husband argued and the girl there let him in .Shes telling a guy that works there he was nasty telling her I don’t care next time no one goes to the bathroom.My husband told him next time I will go on your floor .He responded I will call the police on you .They should not have the bathrooms closed to people with chronic illnesses and customers.
I'm not sure what's going on with Dunkin Donuts but unfortunately every time I come to this Dunkin Donuts they don't understand what I'm saying they get my order wrong and their accent is so heavy I do not understand what they're saying my order is constantly wrong because of language barriers unfortunately Dunkin' Donuts hires nothing but people that do not speak or understand English unfortunately the communication with customers is very poor so they constantly getting our orders wrong the value of Dunkin' Donuts customer service is depleting because of the individuals they hire I just wish they hire people that speak and understand the language.
Atmosphere: 1
Food: 1
Service: 1
They always quickly and correctly prepare my online order. Always very nice
Atmosphere: 5
Food: 5
Service: 5
Food and drinks were good, place is clean. But this is the only dunkin donuts I've been to that doesn't have a customer bathroom. Every other dunkin I've been to has a bathroom. This one should have a customer
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Iced Latte, Wake-Up Wrap - Egg and Cheese
Very fast and friendly service. One of the only Dunkin locations I know of that is still offering French Cruller donuts, which was a nice surprise. The store is clean with ample seating available. I look forward to returning soon!
Atmosphere: 5
Food: 5
Service: 5
Renovation came out great and the new people working there are awesome
Atmosphere: 5
Food: 5
Service: 5
Nelson is the best
Restaurantji Recommends
great place and great staff
Renovation came out great and the new people working there are awesome
Atmosphere: 5
Food: 5
Service: 5
Recently renovated and revamped, looks great! The service is amazing and they have never gotten anything wrong. Best staff and best management in all of queens.
Parking: Nicest parking lot in all of neighborhood
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
I went to DD on Friday right before closing, and I'm pleasantly surprised by the way the female employee took care of me and my order. I appreciate the kindness ? ! Coffee was great, and I'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
The staff at this Dunkin is incredibly rude and inattentive, especially if you walk in and are not doing drive through. They do not allow you to refill your DD card unless you use cash, they do not honor most of the coupons that are presented.I never have issues with any other neighborhood DD. This location is awful.
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