I’ve been a loyal customer of this place for months, visiting regularly during my pregnancy and after the birth of my daughter. However, I’m extremely disappointed by how I was treated today. After nearly three months of frequent visits, they suddenly informed me that the stroller isn’t allowed! I understand the need for policies, but the timing and lack of communication before now is frustrating. It’s disheartening to feel unwelcome after supporting this place for so long. Very disappointed.
Mustafa Shigjeqi
I am very disappointed with the service I received today. As regular customers who visit almost every day, I expected a bit of understanding and kindness. I came with my baby in a stroller, but the bartender told me to leave the stroller outside and carry the baby in my hands. This was both inconvenient and unnecessary, especially since we’ve never had an issue before. The unfriendly attitude was surprising and disheartening. Loyal customers deserve better treatment.
Atmosphere: 1
Food: 1
Service: 1
Mina Kim
Great pastries and friendly service. The spinach&feta pastry is so fluffy and comforting.
Nutza H
I got one cake yesterday, first time, it was very fresh and very tasty. I will buy more in the future. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Yami de Avelar
A lovely bakery and coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Linda Mae
Always a great place to relax and chill out with a sweet treat and a cappuccino made to perfection.
Atmosphere: 5
Food: 5
Service: 5
Matt Rose
Had a fruit cake from this fine institution and it was truly the best thing I’ve ever had in my life.
Atmosphere: 5
Food: 5
Service: 5
Liz C
They have several signs advertising breakfast from 8am-1pm. When I went at 11 I was told the oven was off.
Food: 1
Service: 1
Lisa Templeton
My favorite place on Fresh Pond Rd, consistently delicious!
Warm and friendly atmosphere. Fabulous service and staff, they may get a bit tired by the end of the day so please understand...Owners are very friendly and ALL are ALWAYS welcome!! Their pastries are to die for. Baker M is always coming up with new and tasty treats.....
Atmosphere: 5
Food: 5
Service: 5
Stephanie Minier
The cakes were pretty tasty, and the latte was very good, but the scone was a letdown - super dry. Sadly, the service left a lot to be desired. The lady at the counter wasn't exactly welcoming to my husband and me. She rushed us, insisting we had to order pronto because she was "closing soon", even pushing to-go cups on us since she figured we wouldn't finish in time. Funny thing is, we did stay past the “supposed” closing time, and she stayed open with folks still walking in. It felt pretty lousy, to be honest. She never once managed a smile at us but was all grins and friendliness to folks who looked European. If that's not a clear sign of racism, I don't know what is. I Grabbed her card with the intention of leaving this clear review. If they prefer a certain type of customer, they should just say so upfront in a sign by the doorway. I won't be bringing my business here again or let anyone else I know get treated poorly by someone who obviously lacks common decency. Clearly she has no respect. I stayed because I didn’t want to spoil the day for my husband, who was just trying to give us a nice treat. Honestly, don't bother with this place unless you fit their preferred look - seems you're not welcome otherwise! She should also remember she is in ridgewood (a melting pot), not on the upper east side. Perhaps this business should consider relocating.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bakery
George Dallas
Great coffee and dessert spot on Fresh Pond Road in Ridgewood! Nice breakfast and lunch selections too! Friendly service!
Atmosphere: 5
Food: 5
Service: 5
Kristina Marie
The pastries, food., and prices are great. Friendly staff and cool environment to hang out.
Atmosphere: 5
Food: 5
Service: 5
Clay Patrick (ClayDay)
This is a cute little shop with both delicious looking and tasting pastries. I would highly recommend checking them out if you are looking for a place with a great atmosphere and food. I didn’t get a coffee based drink but they definitely made the shop smell good!
I’ve been a loyal customer of this place for months, visiting regularly during my pregnancy and after the birth of my daughter. However, I’m extremely disappointed by how I was treated today. After nearly three months of frequent visits, they suddenly informed me that the stroller isn’t allowed! I understand the need for policies, but the timing and lack of communication before now is frustrating. It’s disheartening to feel unwelcome after supporting this place for so long. Very disappointed.
I am very disappointed with the service I received today. As regular customers who visit almost every day, I expected a bit of understanding and kindness. I came with my baby in a stroller, but the bartender told me to leave the stroller outside and carry the baby in my hands. This was both inconvenient and unnecessary, especially since we’ve never had an issue before. The unfriendly attitude was surprising and disheartening. Loyal customers deserve better treatment.
Atmosphere: 1
Food: 1
Service: 1
Great pastries and friendly service. The spinach&feta pastry is so fluffy and comforting.
I got one cake yesterday, first time, it was very fresh and very tasty. I will buy more in the future. Thank you!
Atmosphere: 5
Food: 5
Service: 5
A lovely bakery and coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Always a great place to relax and chill out with a sweet treat and a cappuccino made to perfection.
Atmosphere: 5
Food: 5
Service: 5
Had a fruit cake from this fine institution and it was truly the best thing I’ve ever had in my life.
Atmosphere: 5
Food: 5
Service: 5
They have several signs advertising breakfast from 8am-1pm. When I went at 11 I was told the oven was off.
Food: 1
Service: 1
My favorite place on Fresh Pond Rd, consistently delicious!
Atmosphere: 5
Food: 5
Service: 5
everything was so gooood :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Warm and friendly atmosphere. Fabulous service and staff, they may get a bit tired by the end of the day so please understand...Owners are very friendly and ALL are ALWAYS welcome!! Their pastries are to die for. Baker M is always coming up with new and tasty treats.....
Atmosphere: 5
Food: 5
Service: 5
The cakes were pretty tasty, and the latte was very good, but the scone was a letdown - super dry. Sadly, the service left a lot to be desired. The lady at the counter wasn't exactly welcoming to my husband and me. She rushed us, insisting we had to order pronto because she was "closing soon", even pushing to-go cups on us since she figured we wouldn't finish in time. Funny thing is, we did stay past the “supposed” closing time, and she stayed open with folks still walking in. It felt pretty lousy, to be honest. She never once managed a smile at us but was all grins and friendliness to folks who looked European. If that's not a clear sign of racism, I don't know what is. I Grabbed her card with the intention of leaving this clear review. If they prefer a certain type of customer, they should just say so upfront in a sign by the doorway. I won't be bringing my business here again or let anyone else I know get treated poorly by someone who obviously lacks common decency. Clearly she has no respect. I stayed because I didn’t want to spoil the day for my husband, who was just trying to give us a nice treat. Honestly, don't bother with this place unless you fit their preferred look - seems you're not welcome otherwise! She should also remember she is in ridgewood (a melting pot), not on the upper east side. Perhaps this business should consider relocating.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bakery
Great coffee and dessert spot on Fresh Pond Road in Ridgewood! Nice breakfast and lunch selections too! Friendly service!
Atmosphere: 5
Food: 5
Service: 5
The pastries, food., and prices are great. Friendly staff and cool environment to hang out.
Atmosphere: 5
Food: 5
Service: 5
This is a cute little shop with both delicious looking and tasting pastries. I would highly recommend checking them out if you are looking for a place with a great atmosphere and food. I didn’t get a coffee based drink but they definitely made the shop smell good!
Atmosphere: 5
Food: 5
Service: 5
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