I came here for a second time to eat out with my friend, and I am disappointed to say that, despite the food itself being alright, the overall service and atmosphere were nowhere near a safe or formal environment. Upon entering, I specifically ordered two duets. The cashier got the second order right, but they counted the first order as 2 separate items, so I had to pay extra, which was over $22 when it was supposed to be under $20. Secondly, one of my orders was accompanied by half a bread for dipping; I did not receive that bread, nor did I receive it the last time. I had to physically get up and ask for it. If bread is essentially a complimentary item with the majority of the listed items on a menu, it should not be something the staff forgets to include. Though that has seemed to be the case, given my two visits. Additionally, my order was for takeout, yet I did not get any eating utensils to go with my order, like I did on my first visit. The staff seems to have some trouble staying consistent with what they should give out. When I asked for my utensils, the staff handling the bagging spoke in a rude tone and looked annoyed at me, making the atmosphere negative. Speaking of services, the tables I've seen when trying to get a seat with my companion were all dirty---we had to sit at the least dirty table. The overall atmosphere was not good due to the staff at the cash register and the one handling the bagging. To sum up my points, the food was alright, the staff charged extra for an order that was supposed to cost $8, the staff forgot to include complimentary bread and utensils, the staff were rude when asked to give something, and the seating areas were unclean. In conclusion, despite the food being alright, the overall process of getting it was not a great experience. I would not recommend Panera unless you like to constantly get up and ask for things.
Atmosphere: 2
Food: 3
Service: 2
Poppie M
I was satisfied and they were real helpful. Thank you.
meekaya g
Delicious sandwich and papaya tea.
Atmosphere: 4
Food: 4
Service: 4
Gulia
I ordered chabata egg cheese sdw…. Looks plane, no any taste .
Atmosphere: 2
Food: 1
Service: 2
Lee MG
Good all around. Except the cash register employees usually seem a bit low IQ and thereby takes too much time with each customer.
Atmosphere: 5
Food: 5
Service: 4
Don Huang (Tamago)
Always feel dark at this location. Sometimes app orders in advance are a bit slow because they held orders and there often no staff available to "release" the order.
Atmosphere: 3
Food: 4
Service: 3
K M
I ordered a BLT chk Avc sandwich and the entire sandwich was all lettuce 1 piece of cheese no avocado , zero chicken and 3 smalls slices of tomato on one corner of the bread which naturally fell out. I cannot believe I didn’t return this POS cause I was freakin starving. Just goes to show you who’s prepping what. Major ripoff disappointment.
Atmosphere: 2
Food: 1
Service: 5
Kostantinos Makridis
The food is fabulous for this kind of quick serve establishment. The service is kinda slow but the people are nice.
Atmosphere: 3
Food: 5
Service: 3
Amit Roy
One of the best places to have breakfast in Rego Park, Foresthill area.
Great place. Always clean and good customer service.
Atmosphere: 5
Food: 5
Service: 5
Michel Mota
Restaurant the truth is that they work super fast and the employees are very friendly this restaurant is usually always super full…
but super difficult to find parking. Because it is in a slightly inconvenient area, but there is enough parking in the stores behind it like HomeDepot and DICKs…
My husband and I always order the chicken noddles soup, Italian sandwich, Bacon mac and cheese with the apple and baguette bread and everything is super hot and fresh. ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chips, Soups
Alexander Figueroa
Dark roast is back baby ????
WebArt Studio
Love it
Atmosphere: 5
Food: 5
Service: 5
Billy guzmán pérez
the soups and the italian sandwiches are spectacular!!!
Good food.
Decent Service.
Atmosphere: 4
Food: 4
Service: 4
I came here for a second time to eat out with my friend, and I am disappointed to say that, despite the food itself being alright, the overall service and atmosphere were nowhere near a safe or formal environment. Upon entering, I specifically ordered two duets. The cashier got the second order right, but they counted the first order as 2 separate items, so I had to pay extra, which was over $22 when it was supposed to be under $20. Secondly, one of my orders was accompanied by half a bread for dipping; I did not receive that bread, nor did I receive it the last time. I had to physically get up and ask for it. If bread is essentially a complimentary item with the majority of the listed items on a menu, it should not be something the staff forgets to include. Though that has seemed to be the case, given my two visits. Additionally, my order was for takeout, yet I did not get any eating utensils to go with my order, like I did on my first visit. The staff seems to have some trouble staying consistent with what they should give out. When I asked for my utensils, the staff handling the bagging spoke in a rude tone and looked annoyed at me, making the atmosphere negative. Speaking of services, the tables I've seen when trying to get a seat with my companion were all dirty---we had to sit at the least dirty table. The overall atmosphere was not good due to the staff at the cash register and the one handling the bagging. To sum up my points, the food was alright, the staff charged extra for an order that was supposed to cost $8, the staff forgot to include complimentary bread and utensils, the staff were rude when asked to give something, and the seating areas were unclean. In conclusion, despite the food being alright, the overall process of getting it was not a great experience. I would not recommend Panera unless you like to constantly get up and ask for things.
Atmosphere: 2
Food: 3
Service: 2
I was satisfied and they were real helpful. Thank you.
Delicious sandwich and papaya tea.
Atmosphere: 4
Food: 4
Service: 4
I ordered chabata egg cheese sdw…. Looks plane, no any taste .
Atmosphere: 2
Food: 1
Service: 2
Good all around. Except the cash register employees usually seem a bit low IQ and thereby takes too much time with each customer.
Atmosphere: 5
Food: 5
Service: 4
Always feel dark at this location. Sometimes app orders in advance are a bit slow because they held orders and there often no staff available to "release" the order.
Atmosphere: 3
Food: 4
Service: 3
I ordered a BLT chk Avc sandwich and the entire sandwich was all lettuce 1 piece of cheese no avocado , zero chicken and 3 smalls slices of tomato on one corner of the bread which naturally fell out.
I cannot believe I didn’t return this POS cause I was freakin starving.
Just goes to show you who’s prepping what.
Major ripoff disappointment.
Atmosphere: 2
Food: 1
Service: 5
The food is fabulous for this kind of quick serve establishment. The service is kinda slow but the people are nice.
Atmosphere: 3
Food: 5
Service: 3
One of the best places to have breakfast in Rego Park, Foresthill area.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great place. Always clean and good customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurant the truth is that they work super fast and the employees are very friendly this restaurant is usually always super full…
but super difficult to find parking. Because it is in a slightly inconvenient area, but there is enough parking in the stores behind it like HomeDepot and DICKs…
My husband and I always order the chicken noddles soup, Italian sandwich, Bacon mac and cheese with the apple and baguette bread and everything is super hot and fresh. ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chips, Soups
Dark roast is back baby ????
Love it
Atmosphere: 5
Food: 5
Service: 5
the soups and the italian sandwiches are spectacular!!!
Atmosphere: 5
Food: 5
Service: 5
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