I called in an order the other day, and the person taking my order sounded very snippy and even slammed the receiver down on me after I finished. When I arrived to pick up the sandwich, everyone was polite, and the checkout went smoothly. However, when I got home and opened the sandwich, it wasn’t what I ordered.
I went back and to get the sandwich fixed , and the employee I spoke to was happy to correct the order. But while I was there, I noticed another staff member in the back who seemed to be annoyed over the situation and that the sandwich was getting fixed. I'm not sure what the situation was maybe they were having a bad day, but it just gave me a sour taste in my mouth. I don't really want to come back now.
I get that working in the food industry can be tough, I did it for 10 years and there are some days where it just hits you. But no matter what I always strived to be as kind, professional and understanding as I could be. Treat others the way you'd like to treated no matter how busy or slow the day is.
Atmosphere: 2
Food: 3
Service: 3
Ember
I picked up a DoorDash order and was given an attitude by an employee at the counter. DoorDash drivers are not required to wait behind a line of people who are PLACING their orders when the delivery I’m waiting on is sitting behind you. My customer and I therefore had to wait extra time on top of the poor service I received.
Ruby Burke
Walked in and saw an enormous blue lives matter flag hanging and walked out.
gianna
so delish
Atmosphere: 5
Food: 5
Service: 5
A1 Critter Sitters and Training, Inc
Well staffed and food was delicious
Atmosphere: 5
Food: 5
Service: 5
Kyle Schiele
Best breakfast on long island
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiches, Egg and Cheese Bagels, Dozen Bagels
Danielle Aragon
Always a delight! 😊 Great breakfast sandwich
Atmosphere: 5
Food: 5
Service: 5
Brown Queens
ABSOLUTELY DISGUSTED IN THIS PLACE THE WHOLE STAFF ARE NASTY WIPING THEIR NOSE THEN TOUCHING THE BAGELS AND PREPARING OTHERS FOOD ITS SO MANY VIRUSES GOING AROUND FOR THEM NOT TO CARE I ended up walking out
Chris Baiata
Solid breakfast spot, bagels could be a bit bigger but overall a nice selection and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Justine Trent
I use to like to go there to eat not any more the owner always up front and center using his hands handling the food poor hygiene as I watch and returned the following week the young girl playing with her nails not wearing gloves wanting to help customers I said no thanks and waited on the worker who properly wear gloves behind the counter. Unacceptable🤬
Bagels are good . Staff is friendly. Coffee meh . Lunch is pretty good here too .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg and Cheese Bagels
Rob Saunders
Really good but egg sandwich should be scrambled. Made a mess but tasty
Atmosphere: 5
Food: 4
Service: 5
Courtney Ann
This is a great little local bagel shop! Stopped in because my family wanted bagels for Sunday breakfast, I’m a local business owner we don’t have any bagel shops immediately local to my store. The inside is incredibly clean, wonderful atmosphere. Staff is very friendly, got our orders perfect and my egg sandwich was *delish! Definitely will be going back! Thank you for a fantastic first time visit.
Atmosphere: 5
Food: 5
Service: 5
Betsy Rodriguez
People who serve are rude, they make fun of you. They have little respect, they are in a hurry. If you are Latino, they don't like it, if you speak little English it is a problem, they make fun of you, they ask you to leave the counter quickly, they talk to you in a loud voice. With so many bagel places to go to, it's best to avoid this one.
Atmosphere: 1
Service: 1
Joe Castellano
This place is the only place I get my breakfast from! Never once had a problem and their food is fantastic! I highly recommend them!
I called in an order the other day, and the person taking my order sounded very snippy and even slammed the receiver down on me after I finished. When I arrived to pick up the sandwich, everyone was polite, and the checkout went smoothly. However, when I got home and opened the sandwich, it wasn’t what I ordered.
I went back and to get the sandwich fixed , and the employee I spoke to was happy to correct the order. But while I was there, I noticed another staff member in the back who seemed to be annoyed over the situation and that the sandwich was getting fixed. I'm not sure what the situation was maybe they were having a bad day, but it just gave me a sour taste in my mouth. I don't really want to come back now.
I get that working in the food industry can be tough, I did it for 10 years and there are some days where it just hits you. But no matter what I always strived to be as kind, professional and understanding as I could be. Treat others the way you'd like to treated no matter how busy or slow the day is.
Atmosphere: 2
Food: 3
Service: 3
I picked up a DoorDash order and was given an attitude by an employee at the counter. DoorDash drivers are not required to wait behind a line of people who are PLACING their orders when the delivery I’m waiting on is sitting behind you. My customer and I therefore had to wait extra time on top of the poor service I received.
Walked in and saw an enormous blue lives matter flag hanging and walked out.
so delish
Atmosphere: 5
Food: 5
Service: 5
Well staffed and food was delicious
Atmosphere: 5
Food: 5
Service: 5
Best breakfast on long island
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiches, Egg and Cheese Bagels, Dozen Bagels
Always a delight! 😊 Great breakfast sandwich
Atmosphere: 5
Food: 5
Service: 5
ABSOLUTELY DISGUSTED IN THIS PLACE THE WHOLE STAFF ARE NASTY WIPING THEIR NOSE THEN TOUCHING THE BAGELS AND PREPARING OTHERS FOOD ITS SO MANY VIRUSES GOING AROUND FOR THEM NOT TO CARE I ended up walking out
Solid breakfast spot, bagels could be a bit bigger but overall a nice selection and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
I use to like to go there to eat not any more the owner always up front and center using his hands handling the food poor hygiene as I watch and returned the following week the young girl playing with her nails not wearing gloves wanting to help customers I said no thanks and waited on the worker who properly wear gloves behind the counter. Unacceptable🤬
Restaurantji Recommends
Bagels are good . Staff is friendly. Coffee meh . Lunch is pretty good here too .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg and Cheese Bagels
Really good but egg sandwich should be scrambled. Made a mess but tasty
Atmosphere: 5
Food: 4
Service: 5
This is a great little local bagel shop! Stopped in because my family wanted bagels for Sunday breakfast, I’m a local business owner we don’t have any bagel shops immediately local to my store. The inside is incredibly clean, wonderful atmosphere. Staff is very friendly, got our orders perfect and my egg sandwich was *delish! Definitely will be going back! Thank you for a fantastic first time visit.
Atmosphere: 5
Food: 5
Service: 5
People who serve are rude, they make fun of you. They have little respect, they are in a hurry. If you are Latino, they don't like it, if you speak little English it is a problem, they make fun of you, they ask you to leave the counter quickly, they talk to you in a loud voice. With so many bagel places to go to, it's best to avoid this one.
Atmosphere: 1
Service: 1
This place is the only place I get my breakfast from! Never once had a problem and their food is fantastic! I highly recommend them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiches
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