Disgusting. We should have gone with our intuition and turned around and left. My six year old would not eat a thing. We should have listened to her. Gross gross gross
Maureen J.
Food is always good, especially the polish reuben and periogies, very accommodating too Prices aren't bad, service was great!
Rick R.
The Birchwood is a icon, with its great food, fast Service and atmosphere that is truly different than most. This place has stood the test of time, because of the staff working had making sure everyone has a smile on there face is remarkable. So remember this because it can get busy at times.. Thanks - Rick R
S O
Love the old building and good polish food.the service was also excellent.
Food: 5
Service: 5
Daved Joseph
We’ve been going to BIRCHWOOD for over 15 years. Love the food, I never had a bad dish..ever! Also I had my 40 surprise birthday party there as well as having my daughters sweet 16. The staff and the family are great people and they have great events there all year long.
Atmosphere: 5
Food: 5
Service: 5
jaime s.
The food is decent and service is reliable. A few things that really take the score down: 1) there is a substitution charge that at times doesn't make sense. $2+ extra to sub waffle fries for french fries, up-charge to sub cole slaw for french fries etc..... 2) the price for soda, iced tea, coffee is not cheap. they charge the same price for refills including coffee and iced tea. this nickel and dime mentality will discourage me from going back.
Genna A.
Everything is delicious here ! Service and staff are so great . Everyone i bring here , always returns !Highly recommend.
Nancy B.
The service was excellent at the Birchwood! The waitstaff were so friendly and accommodating as we waited for our friends to arrive. We also enjoyed the food quite a bit! The French Onion Soup was about the best I've ever had! I also had the As far as the ambiance, while it was fairly quiet when we arrived, I found the restaurant to be very warm and welcoming! Definitely worth a return trip!!
Laura M.
TLDR:The food is okay. The service is horrible. I went there for Father's Day brunch and our waitress was basically non-existent. She never came back to refill our coffee and we had to keep asking other servers for the drinks we ordered that she never brought. We even got the check with drinks on it that we never received. The food wasn't at all worth the price and the gratuity being automatically added was a bit insulting for how terrible the service was.The second time we went for dinner and made a reservation first. There was a crowd standing by the door and no one came by for at least 10 minutes. When a server finally showed up she seated two tables without a reservation and then when we said something about having a reservation she questioned when we made it and said "oh sorry I didn't know you had a reservation." She never asked or even acknowledged we were there so of course she wouldn't know. Most of the food came out lukewarm. The bread was stale and I'd kinda rather not get bread at all than be served stale bread but whatever. The waitress again was basically non-existent. She'd ask how everything was and literally walk away before we could answer. She forgot to come back with our drinks twice and a side once. It was bizarre how poor the service was. The woman seemed nice enough but I've never had a server ask if we needed anything and walk away before we could answer.And as a personal pet peeve of mine - I asked and they said they carried coke products but what I received definitely wasn't coke. And they charge for soda refills which is pretty ridiculous, especially since they use brand X soda.
Kelly C.
The Birchwood was such a surprise find in Riverhead! The restaurant is very cozy and has very fun decor. My partner and I weren't too hungry so we were thinking of ordering just the combo platter to share but our waitress warned us there would be a sharing fee so we ordered an extra pierogi appetizer to avoid the fee. Understandable, no complaints. The pierogis were delicious, fried to a great crisp and filled with cheesy goodness. Everything on the platter was very good and a very fair portion. Highly recommend!
08/01/23: Lunch break from work go-live. Wasn't very crowded seated immediately. Staff very accommodating and pleasant. Restaurant is definitely eclectic. Ordered shrimp salad. Pleasantly delicious. Reasonable priced. If in the area again would definitely return and try other items.
Mel N.
Love this place! Food is amazing and well priced! Service was great! And ambiance is comfy and cozy. It is an older establishment, and people have to remember that. Special are such a good deal for what you receive. Sunday brunch is starting soon and I cannot wait to go back. What a quaint restaurant tucked away in Polish town! These types of restaurants are fading fast, so I will be visiting very soon again.
Joyce D.
The owner was very personable. Our waitress angela was less then that. As my fiance ordered a beer the cold glass had lipstick marks on it as he poured his beer. When I told her it was dirty with lip prints on it she took the glass with the half fresh poured beer from the bottle and gave a new glass without a new beer. As we were eating and somewhat digesting she was reaching for the plate asking if we were done when we had food a lot of food on our plates . She charged us 5.00 a lemonade and 5.00 for a second... we had to ask for everything and when asked if we could ammend she didn't want to ask if she could. She was not friendly until she saw me writing this on yelp... little too late the food was not bad, the French fries were hot the pickle was good the chicken sandwich was dry and hard to chew
James B.
We have only dined her for lunch an catered events for the last 4 years. Food always good. Tonight we had diner with friends and all four of us were very pleased. Two of us had lobster stuffed Atlantic Salmon over linguini, all I can say is YUM really good with a clear broth. The dish was great and savory. My wife had Chicken fajitas, excellent everything cooked perfectly, she said better than any Mexican restaurant ! One person had pot roast. If there were a design on the plate he would have eaten them. Very pleased. Service was good, wait staff knew the menu and offered valuable in site to each dish. We all had side salad, good. Ambiance is home town casual with tin walls covered with photos and memorabilia of years of history about Riverhead. This was way better than their lunch menu which is good but not as good as tonight's diner.
Disgusting. We should have gone with our intuition and turned around and left. My six year old would not eat a thing. We should have listened to her. Gross gross gross
Food is always good, especially the polish reuben and periogies, very accommodating too Prices aren't bad, service was great!
The Birchwood is a icon, with its great food, fast Service and atmosphere that is truly different than most. This place has stood the test of time, because of the staff working had making sure everyone has a smile on there face is remarkable. So remember this because it can get busy at times.. Thanks - Rick R
Love the old building and good polish food.the service was also excellent.
Food: 5
Service: 5
We’ve been going to BIRCHWOOD for over 15 years. Love the food, I never had a bad dish..ever! Also I had my 40 surprise birthday party there as well as having my daughters sweet 16. The staff and the family are great people and they have great events there all year long.
Atmosphere: 5
Food: 5
Service: 5
The food is decent and service is reliable. A few things that really take the score down: 1) there is a substitution charge that at times doesn't make sense. $2+ extra to sub waffle fries for french fries, up-charge to sub cole slaw for french fries etc..... 2) the price for soda, iced tea, coffee is not cheap. they charge the same price for refills including coffee and iced tea. this nickel and dime mentality will discourage me from going back.
Everything is delicious here ! Service and staff are so great . Everyone i bring here , always returns !Highly recommend.
The service was excellent at the Birchwood! The waitstaff were so friendly and accommodating as we waited for our friends to arrive. We also enjoyed the food quite a bit! The French Onion Soup was about the best I've ever had! I also had the As far as the ambiance, while it was fairly quiet when we arrived, I found the restaurant to be very warm and welcoming! Definitely worth a return trip!!
TLDR:The food is okay. The service is horrible. I went there for Father's Day brunch and our waitress was basically non-existent. She never came back to refill our coffee and we had to keep asking other servers for the drinks we ordered that she never brought. We even got the check with drinks on it that we never received. The food wasn't at all worth the price and the gratuity being automatically added was a bit insulting for how terrible the service was.The second time we went for dinner and made a reservation first. There was a crowd standing by the door and no one came by for at least 10 minutes. When a server finally showed up she seated two tables without a reservation and then when we said something about having a reservation she questioned when we made it and said "oh sorry I didn't know you had a reservation." She never asked or even acknowledged we were there so of course she wouldn't know. Most of the food came out lukewarm. The bread was stale and I'd kinda rather not get bread at all than be served stale bread but whatever. The waitress again was basically non-existent. She'd ask how everything was and literally walk away before we could answer. She forgot to come back with our drinks twice and a side once. It was bizarre how poor the service was. The woman seemed nice enough but I've never had a server ask if we needed anything and walk away before we could answer.And as a personal pet peeve of mine - I asked and they said they carried coke products but what I received definitely wasn't coke. And they charge for soda refills which is pretty ridiculous, especially since they use brand X soda.
The Birchwood was such a surprise find in Riverhead! The restaurant is very cozy and has very fun decor. My partner and I weren't too hungry so we were thinking of ordering just the combo platter to share but our waitress warned us there would be a sharing fee so we ordered an extra pierogi appetizer to avoid the fee. Understandable, no complaints. The pierogis were delicious, fried to a great crisp and filled with cheesy goodness. Everything on the platter was very good and a very fair portion. Highly recommend!
Restaurantji Recommends
08/01/23: Lunch break from work go-live. Wasn't very crowded seated immediately. Staff very accommodating and pleasant. Restaurant is definitely eclectic. Ordered shrimp salad. Pleasantly delicious. Reasonable priced. If in the area again would definitely return and try other items.
Love this place! Food is amazing and well priced! Service was great! And ambiance is comfy and cozy. It is an older establishment, and people have to remember that. Special are such a good deal for what you receive. Sunday brunch is starting soon and I cannot wait to go back. What a quaint restaurant tucked away in Polish town! These types of restaurants are fading fast, so I will be visiting very soon again.
The owner was very personable. Our waitress angela was less then that. As my fiance ordered a beer the cold glass had lipstick marks on it as he poured his beer. When I told her it was dirty with lip prints on it she took the glass with the half fresh poured beer from the bottle and gave a new glass without a new beer. As we were eating and somewhat digesting she was reaching for the plate asking if we were done when we had food a lot of food on our plates . She charged us 5.00 a lemonade and 5.00 for a second... we had to ask for everything and when asked if we could ammend she didn't want to ask if she could. She was not friendly until she saw me writing this on yelp... little too late the food was not bad, the French fries were hot the pickle was good the chicken sandwich was dry and hard to chew
We have only dined her for lunch an catered events for the last 4 years. Food always good. Tonight we had diner with friends and all four of us were very pleased. Two of us had lobster stuffed Atlantic Salmon over linguini, all I can say is YUM really good with a clear broth. The dish was great and savory. My wife had Chicken fajitas, excellent everything cooked perfectly, she said better than any Mexican restaurant ! One person had pot roast. If there were a design on the plate he would have eaten them. Very pleased. Service was good, wait staff knew the menu and offered valuable in site to each dish. We all had side salad, good. Ambiance is home town casual with tin walls covered with photos and memorabilia of years of history about Riverhead. This was way better than their lunch menu which is good but not as good as tonight's diner.
BEST WEDDING EVER
Atmosphere: 5
Food: 5
Service: 5