Abbott's Frozen Custard

Didn’t have the flavors we wanted but it was later also. Hours were not correct for time of close.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chip Wheel

Great ice cream and the staff is always friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Almond Fudge, Hot Fudge

Shakes are tasty. Let's keep a variety of flavors.

Atmosphere: 4

Food: 4

Service: 4

Young teens that didn't want to be there working rather be on their phones. Indoor seating was closed 1.5 hours before closing. Will not return. Culver's was just as good and half price

Atmosphere: 1

Food: 3

Service: 1

Custard was great but the staff was very rude to my children. First my 8 year old was yelled at for putting his hand on the counter by the toppings, which I understand but you don’t need to talk to a kid like that. Then my 6 year old was grabbing a chair because they were put up over an hour before closing for whatever reason and the other girl yelled at him saying the dining room was closed, which again is fine but whats with the attitude and why is the dining room closed so early. It’s safe to say we won’t be going to this chain again.

Atmosphere: 1

Food: 5

Service: 1

Lot of money for a can of soda and 1scoop ice cream-= root bear float. $7.05.
Thanks inflation.

Atmosphere: 3

Food: 4

Service: 5

Can't beat Abbotts custard for texture and flavor. Very limited seating. Limited available flavors. Servings were on the small side.

Atmosphere: 4

Food: 5

Service: 4

Abbott's Frozen Custard offers a wide range of dessert options that cater to every sweet tooth. The variety is impressive, with many flavors and toppings to choose from. However, I found the custard to be a bit too sweet for my taste. If you prefer your desserts on the sweeter side, you'll likely enjoy it, but if you lean towards less sugary treats, it might be a bit overwhelming.

Atmosphere: 5

Food: 4

Service: 5

This location is the worst. They have very little selection, awful customer service and the prices are sky high.

Food: 2

Service: 1

My wife and daughter went to this abbot’s Saturday April 20th at 4pm. The girl that was working was absolutely horrible. My wife and daughter ordered the chocolate cheesecake ice cream. We thought it was cheesecake flavored and didn’t realize it had chunks put in it. We saw the girl shake pieces of cheesecake in it and put it in the dish. At that point we said oh we didn’t realize it had chunks and thought it was just flavored. We had already paid at this point and said could we just get the chocolate instead and we understood we would have to pay for the one she already scooped with the chunks in it? Wasn’t an issue. She then without a word turned around and threw the cup in the garbage like she was being so put out. She scooped it and then charged us. The entire time not saying a word like she was just so put out and over worked. Please get over yourself. You were asked to scoop ice cream. Not rebuild a building or do anything hard at all. Just be pleasant and scoop ice cream. The job should never elicit such a bad attitude. If you don’t like your job quit.

Atmosphere: 1

Food: 4

Service: 1

Service is always friendly, ice-cream and topics are always fresh and delicious! Love the brownie sundae ?

Dietary restrictions: They have GF options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge

Service is always friendly, ice-cream and topics are always fresh and delicious! Love the brownie sundae ?

Dietary restrictions: They have GF options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cones & Bowls, Cherry

Tasted more like whipped cream.

Hot fudge Sundae!??

The sundaes we ate were good and we would return. It's slightly pricey for what you're getting but a nice treat during our visit to Rochester.