Abbott's Frozen Custard at Bill Gray's

2050 Latta Rd, Rochester
(585) 663-7320

Recent Reviews

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Mike , Tampa Fl.

Great almond chocolate ice cream, the girl working today was real busy, but she was smiling while under pressure. Thank you

Service: 5

Recommended dishes: Chocolate Almond

Cierra Young

hours aren’t accurate. closes at 10 but is closed at 9:20

Marc

Eater: old-fashioned drive-in; amazing Zweigle’s frankfurters; the "Ground Round Sandwich" hamburger was excellent

Diana Stiteler Jones

The burgers are good, service is friendly

fred bimmel

Great product. Vanilla almond was wonderful.

David Thelen

Ordered onion rings to go. They were sopping in grease. So much grease it soaked the bag thoroughly (see pic) which then got on my console. I had to dry off a few rings with paper towel which also soaked the paper towel. They also had a fishy aftertaste. I threw the rest of the bag out. You are going to make people sick! Also how often do you change your oil?

Michele Hecht

amazing

Steve Zehl

Abbott's Frozen Custard is about the best frozen custard you can get anywhere. Sadly, they know this, and they charge you a whole lot for it. It's unfortunate. The days of making your customers happy with a good value are long gone, now it's all about the money grab.

Jamie Lee Sebastian

Always a favorite stop for the family! The events they put on for the kids have been a hit for my boys. Staff is always friendly!

Melanie Hooker Seeley

Made with lots of love as requested!! 😍😍😍

Michael Shannon Wilson

Second time in a row I was treated like crap. I was completely ignored, all my food sat there and got cold while they took care of everybody else. finally took care of me, oh!, it’s been here the whole time. I called to complain and the “supervisor” giving me the runaround defending her employee while being snotty about it. One of two things, either she didn’t like the fact that I was wearing an anti-Biden mask and blue lives matter hat or she is incompetent. If you people don’t wanna take care of your customers then go somewhere else to work. do not go to this restaurant! these people don’t give a crap.

Tristan King

Ordered curbside waited 20 minutes, then I finally went inside associate was taking care of a family so I waited then a guy walked up and went to the counter as I stayed back to where it says to stand due to COVID . Worker took care of him and another person before even acknowledging me. When she finally asked me what I needed I told her “I was here before both of them and told her about my order she said “we are busy” as I see so many workers in the back and only one family was ordering (ice cream) the others just came up to ask for stuff I politely took my food and left.. never again... Ik y’all don’t care about “us” but you could act like you do when we spend our money...

Kaytee Figueroa

Nothing better than Abbots!

꧁꧂෴ Kat ෴꧁꧂

Nothing better than Abbots!

Isabella Kuhl

Very simple flavors, classic ice cream parlor. The cookie (sandwich) wheels were pretty bad - the cookies were clearly not made in house and the vanilla ice cream was bland and had a strange aftertaste. Cones were stale as well so I'd recommend getting a milkshake or ice cream in a bowl. Staff was wonderful though and it had a nice patio.

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Abbott's Frozen Custard at Bill Gray's

2050 Latta Rd, Rochester, NY 14612
(585) 663-7320