Applebee's Grill + Bar
1683 East Ridge Road, Rochester
(585) 339-9750
Recent Reviews
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Johnathon was a great host it was limited staff but he had everything covered. he was doing 5 people jobs all in one! Great job Johnathon
Atmosphere: 5
Food: 5
Service: 5
We were greeted and seated very quickly which was nice. However, it was pretty slow in there at the time. Waitress was polite. When our appetizers arrived they were sat on our table by another person and they didn't bring us plates, silverware or napkins. We were all leaning over the table dropping pieces of our food on the table. Had to get up to go to the bar to ask for plates and napkins and utensils.
My mashed potatoes were pretty sticky and a clump of overly thickness. My salmon was dry. After coming out of the restroom. One of the workers was spraying perfume on her smoke- covered clothes. Used to love going to Applebee's.. but this definitely left me not desiring to return to this location.
Atmosphere: 3
Food: 2
Service: 3
They always take very long time to prepare an order. And last time bathrooms were a huge mess!
The food was fantastic and our sever was on top of her her game. She was very attentive and made sure that we had what ever we needed.
Atmosphere: 5
Food: 5
Service: 5
On 11/8, my son and went to Applebee's on East Ridge Road at about 4:30pm. We were setted quickly and that was the only thing right about the evening! There did not seem to be many wait staff. The bartender finally took our order! The wait for the food was very very long! While we were waiting a child of about 11 was sitting at the front table behind the hostess. She was not sitting still, she was jumping up and down, dancing around the front of the table and at times following the hostess {her mother?} This was a very unpleasent experence! I will never go back to that Applebee's again!
Atmosphere: 1
Food: 1
Service: 1
The food was totally DISGUSTING! I had chicken Parmesan the pasta was undercooked the sauce was jar sauce. Then we ordered just appetizers quesadillas were salty the and the chicken tacos were trash. I felt really bad because the server was nice polite and understanding and very accommodating. Considering all things the server did get a nice tip. And they did take all the meals off, so we did not have to pay for a meal considering
Atmosphere: 1
Food: 1
Service: 5
Great johnathon is a awesome bartender and very professional and courteous and sureberp bartender
Atmosphere: 5
Food: 3
Service: 5
KaraAnn was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Jonathan is absolutely amazing!!!! He has amazing personality and amazing service i say go in and see him!!!! You will not be disappointed at all, and the food and drinks are great!!!!
Atmosphere: 5
Food: 5
Service: 5
KaraAnn, our server was wonderful. Food was delicious also! Thank you, Applebees!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Me and a friend walked in at the same time as a family of five. And both parties walked out because we were frustrated of not being able to get served. Even though the restaurant looked empty enough for us to get easy service. Don't understand when they had enough tables to serve both of our parties. We were left the front to wait. And to wait for who knows what's an extended time if we didn't walk out. So we definitely will not be coming back to this location because of the poor service they gave us. Considering the staff did not acknowledge me and my friend. Or The family of five that came in the same time that we did. Applebee's you can do better. We only came to this location because the Greece New York location was packed.
Service: 1
Love me some Applebee's
The bar tender was amazing Bella ! Very friendly and on point the manger on the other hand terrible didn’t know how to run anything ! Was not polite food took for ever to come out had the poor bartender waiting a table and runnning the. We alone manger decently failed
Atmosphere: 1
Food: 2
Service: 1
My ribs were like tar, didnt pull at all, my fork got stuck in the ribs! i felt sick after only eating a little bit and spat up any other food i ate. Huge shoutout to prince that night.
Atmosphere: 3
Food: 1
Service: 5
Went to the gym late today so popped in applebees for a quick bite instead of cooking. Well, I have never ever been ignored in a restaurant. We literally sat at the bar tonight for over 15 minutes. We watched as two bartenders interacted with the only two other customers repeatedly while we weren't even greeted. We sat patiently thinking that when they wrapped up and cashed out the two clients that they would come see if we needed anything. They looked right thru us and walked away. At this point being the peaceful human I am i walked out but that was the worst customer service ever! Do better Applebee's 🙄
Service: 1
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