ATM Dunkin Donuts - 3665 Dewey

3665 Dewey Ave, Rochester
(800) 627-3999

Recent Reviews

Beverly U.

I've stopped at the stunk in several times both going in and going through the drive-thru. I've always found the Personnel to be very pleasant and nice and my orders always been correct. I stopped today for a bacon egg and cheese croissant and I went into order it. I asked if I could have the bacon extra crispy. When it came out of the cooker I was standing there and saw it so I was going to ask the girl if she'd put it in again I said oh I guess it's Christmas and she said I'll put it in again there's no problem at all. She was very pleasant and the croissant was delicious. I really like this location.

Kris B.

A few weeks ago I went through DD drive thru for my regular morning coffee I normally order at different location. Unfortunately this establishment doesn't offer my usual( large decaf iced Carmel craze) understanding there more than likely are not a lot of people who order decaf espresso I was a bit disappointed to not have my morning coffee and that's when I met Anton, my morning angel. Anton said they do not have decaf espresso but he was willing to make me a decaf coffee that tasted just like the decaf Carmel craze I was expecting. I do not know what this angel of morning coffee did, but not only did he make the coffee I was expecting he somehow made it taste better than the normal decaf Carmel craze I usually get. Anton gave me an experience of exceptional customer service above and beyond my expectations. Kudos to you Anton!! AKA angel of morning coffee.

Julionna N.

The customer service was horrible I went around 12:00pm on Sunday April 3 and the person working the window was extremely rude. Wouldn't recommend

Lisa M.

This location did a great job today. Crew was quick and friendly and order was right. I tried the new hummus toast with roasted tomatoes which was AMAZING! It would be great for a lunch or snack as it is very savory with lots of roasted garlic and herbs. But whoever made it did a great job today. Coffee was also good!

Robb Mosher

Says 24 hours but when I went through the drive through they said they were closed?

Carmen C.

This is literally the worst DD location. Can't keep staff. Doesn't follow their own hours posted. I just waited 6 minutes before 8 to have no one come to the speaker.. drive around and the worker is just staring through the window.. like what? Just a shame.

Lindsay Jean

I come here everyday and wait 20 minutes in the drive thru for a large hot coffee. slowest drive thru service ever

Lisa P.

I have been visiting my children in Greece New York for a month I have been here almost every day and I have only had one order right and that was because I only ordered a coffee every other time I ordered everything was wrong or I sat at the window for 20 minutes this place is a joke this is the worst Dunkin' Donuts I have ever experienced in my travels and I travel all over the United States so sad you should shut this place down. I even did an online order where everything is written out for them and they got that wrong.

418valenciah

06/20/20 7:45am $11.80...I come through drive through place my order Large coffee, the plant based and turkey sausage breakfast sandwiches. The drive through lady took my money gave me my coffee I inspect it and it's not right, so I let her know she gave me my food she took the coffee then proceeded to chat with her coworker about my coffee so I asked for a refund a few times because now she supposedly can't hear me telling honey just refund my coffee so I drive off so and went to lake ave/denise rd Dunkin and purchased my Large coffee

Gina Torres

Being health care I rely on my coffee, the Dewey ave crew take great care of me.. I can’t not thank them enough especially during this trying time. Thanks guys

Josh Hernandez

I love Dunkin but not this location. I don't know who's managing this location but they need to figure out how. 25 min in drive thru and didn't make it to the order kiosk before I took off. third time and last time.

David Ozug

Consistent service and quality food. I've never had any issues with an order and the staff are all extremely friendly. The drive-thru is a mess, though.

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ATM Dunkin Donuts - 3665 Dewey

3665 Dewey Ave, Rochester, NY 14616
(800) 627-3999