Love their pretzels!! The young lady Ashlyn was very polite excellent customer service skills. Thank you for making our experience a good.
john Hacikoglu
Amazing fast service with excellent customer care!
Jen D
This location used to be good and the pretzels are fine but it's the employees that have gone downhill. They wear whatever they want which seems inappropriate to me, especially with open toed shoes on. They also pay more attention to talking to eachother than helping a customer. I'm sure this is not all employees there just what I have seen the last 2 visits
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Original Pretzel Nuggets Bucket
Piano Song
I love their preztels especially their pizza pretzel! Super good. I've never had an issue with their service.
Atmosphere: 3
Food: 5
Service: 3
Adrian Boeheim
Burnt and over charged.
Atmosphere: 1
Food: 2
Service: 1
Samuel Holmes
It’s my girlfriend’s favorite place in the mall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs, Cheese Dip
Samaria Pugh
I was upset when I returned to my car to opened my little treat that I had bought for myself, just to bite into a hard dry over cooked cinnamon sugar pretzel nugget.As I toss that one and grab another I realize that I was given probably the oldest batch that was made today.They were too old and too hard for me to enjoy, and of course no one answers the phone so I can return these rocks to grab fresh ones at another time.Some are burnt. I have been patronizing Aunt Annie’s for many yrs and I have never received a bad batch.
Atmosphere: 3
Food: 2
Service: 4
Jonathan S Horswell_
Salted pretzel bites with a medium
Atmosphere: 5
Food: 5
Service: 5
Eileen Fichter
Yummo!!! My favorite pretzels. Buttery and salty, or sweet and buttery. Soooo good!!!
Kind and quick service for the volume of customers
Jessica Ranney
Claimed the food was fresh and it wasn't even warm. All workers were rude execpt for one of them. Will never go there again
Ruby Sand
Love their pretzels. Tables in the mall corridor are limited, and at times, non-customers use them for activities other than to eat.
Gab
Pretzels always hard and not as good as they used to be. Young moody kids working here.
Grayson Voisinet
Something tastes weird. I think it's their oil they used in this pretzel. It's tastes bitter, kinda like a soap or chemicals. Something is just off. I hope there is nothing bad contaminated the food. Do their employees ever do taste test at all daily whenever they do a new batch? If they did they would have known this weird taste.
Love their pretzels!! The young lady Ashlyn was very polite excellent customer service skills. Thank you for making our experience a good.
Amazing fast service with excellent customer care!
This location used to be good and the pretzels are fine but it's the employees that have gone downhill. They wear whatever they want which seems inappropriate to me, especially with open toed shoes on. They also pay more attention to talking to eachother than helping a customer. I'm sure this is not all employees there just what I have seen the last 2 visits
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Original Pretzel Nuggets Bucket
I love their preztels especially their pizza pretzel! Super good. I've never had an issue with their service.
Atmosphere: 3
Food: 5
Service: 3
Burnt and over charged.
Atmosphere: 1
Food: 2
Service: 1
It’s my girlfriend’s favorite place in the mall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs, Cheese Dip
I was upset when I returned to my car to opened my little treat that I had bought for myself, just to bite into a hard dry over cooked cinnamon sugar pretzel nugget.As I toss that one and grab another I realize that I was given probably the oldest batch that was made today.They were too old and too hard for me to enjoy, and of course no one answers the phone so I can return these rocks to grab fresh ones at another time.Some are burnt. I have been patronizing Aunt Annie’s for many yrs and I have never received a bad batch.
Atmosphere: 3
Food: 2
Service: 4
Salted pretzel bites with a medium
Atmosphere: 5
Food: 5
Service: 5
Yummo!!! My favorite pretzels. Buttery and salty, or sweet and buttery. Soooo good!!!
Always super friendly and fresh pretzels
Restaurantji Recommends
Kind and quick service for the volume of customers
Claimed the food was fresh and it wasn't even warm. All workers were rude execpt for one of them. Will never go there again
Love their pretzels. Tables in the mall corridor are limited, and at times, non-customers use them for activities other than to eat.
Pretzels always hard and not as good as they used to be. Young moody kids working here.
Something tastes weird. I think it's their oil they used in this pretzel. It's tastes bitter, kinda like a soap or chemicals. Something is just off. I hope there is nothing bad contaminated the food. Do their employees ever do taste test at all daily whenever they do a new batch? If they did they would have known this weird taste.
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