Auntie Anne's
376 Greece Ridge Center Dr, Rochester
(585) 227-5750
Recent Reviews
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Food was delivered cold and drink had no ice in it. Won’t give refund.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Pretzel Nuggets
Hot fresh pretzels and lots of smiling faces behind the counter! 🥨
Atmosphere: 5
Food: 5
Service: 5
Love their pretzels!! The young lady Ashlyn was very polite excellent customer service skills. Thank you for making our experience a good.
Love their pretzels!! The young lady Ashlyn was very polite excellent customer service skills. Thank you for making our experience a good.
Atmosphere: 3
Food: 4
Service: 5
Amazing fast service with excellent customer care!
Atmosphere: 5
Food: 5
Service: 5
This location used to be good and the pretzels are fine but it's the employees that have gone downhill. They wear whatever they want which seems inappropriate to me, especially with open toed shoes on. They also pay more attention to talking to eachother than helping a customer. I'm sure this is not all employees there just what I have seen the last 2 visits
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Original Pretzel Nuggets Bucket
I love their preztels especially their pizza pretzel! Super good. I've never had an issue with their service.
Atmosphere: 3
Food: 5
Service: 3
Burnt and over charged.
Atmosphere: 1
Food: 2
Service: 1
It’s my girlfriend’s favorite place in the mall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs, Cheese Dip
I was upset when I returned to my car to opened my little treat that I had bought for myself, just to bite into a hard dry over cooked cinnamon sugar pretzel nugget.As I toss that one and grab another I realize that I was given probably the oldest batch that was made today.They were too old and too hard for me to enjoy, and of course no one answers the phone so I can return these rocks to grab fresh ones at another time.Some are burnt. I have been patronizing Aunt Annie’s for many yrs and I have never received a bad batch.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Salted pretzel bites with a medium
Atmosphere: 5
Food: 5
Service: 5
Yummo!!! My favorite pretzels. Buttery and salty, or sweet and buttery. Soooo good!!!
Always super friendly and fresh pretzels
Kind and quick service for the volume of customers
Claimed the food was fresh and it wasn't even warm. All workers were rude execpt for one of them. Will never go there again
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