Ordered 2.burgers fries snd drinks and got charged for 2 burgers and 2 fries. When I asked for the drink cups the kid said I only ordered 2. Burgers and 2 fries. Then I got charged for 2 drinks which was 6 bucks. So all in all 42 dollars.spent on what should have been 2 value meals of 17 bucks each. Horrible. Absolutely horrible. 1 star do not recommend. Wish there was a rom walls closer
Joseph N.
Tried the fish fry and again the coleslaw was spoiled and the fish was greasy, Done with Bill Grays in Gates.
Bryen Singleton
Fast service, great food. I definitely recommend their garbage plates.Parking: Parking could easily fit 50+ vehicles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Cheeseburger Plate over Tots and Home Fries Extra Meat Sauce
Arika Whitaker
This is the world's greatest cheese burger even hungover this is a go to.thank you bill
Atmosphere: 3
Food: 4
Service: 3
gaming g
Have to drive from Buffalo to Rochester just to get a good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: World's Greatest Cheeseburger
Tina Delish
Food preparation has gone downhill. It’s a mess and undercooked 3x this particular location on Buffalo road not real happy with.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: World's Greatest Cheeseburger, Fries, Two Cheeseburger Plate over Tots and Home Fries Extra Meat Sauce
Elaine Ambrose
This is a great family place. And having Abbotts custard on site is a huge plus. Q⁰
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Tenders and Fries, Bacon Cheeseburger and Fries, Fries
Denise Carver
Good stuff! We'd never been to one before, but drove into town for a funeral at a church up the street and needed some lunch. Glad we stopped there. Super friendly and efficstaff. Very clean. Atmosphere was fine for a burger joint. Food was cooked as it should be, tasted fresh and hot. Generous portions.
Just going to start out by saying my ONLY complaint is this location always takes FOREVER to get your food. Any other bill grays or tom wahls i go to is MUCH quicker. Got a burger and fries been sitting here literally 20 mins........
Roberta Terbuska
Best service ever. Everyone was so pleasant and willing to assist. Great foodie experience.
Atmosphere: 5
Food: 5
Service: 5
Elle W
I was the only person in the drive through and it took 15 minutes to get a small milkshake. Unfortunately, the milkshake was so watery, definitely not worth the ridiculous wait. I would not be surprised if they made it with water, it’s that bad. I’ve had plenty of good milkshakes and experiences here, but the last 2-3 time it’s been this way. The employees are just wandering around, there is no reason for this. I will no longer be coming to this location. Please, don’t go here. You can find something much better.
Atmosphere: 2
Food: 1
Service: 1
Connie Spencer-Plante
Tons of dining area, clean, and very open floor plan. The food and dessert choices are great! I would only wish for wheelchair accessible tables in the outdoor dining area.
Atmosphere: 4
Food: 5
Service: 5
maggie torres
I placed a pick up order here and they didn’t have it correct. They had no issues correcting the order at all, and it’s greatly appreciated. Staff was friendly over the phone and pick up time was reasonable. My husband loves their cheeseburgers and I always order the grilled chicken sandwich with the multigrain bread. It’s a solid option for healthy and is very high in protein! Great meals here always.
Ordered 2.burgers fries snd drinks and got charged for 2 burgers and 2 fries. When I asked for the drink cups the kid said I only ordered 2. Burgers and 2 fries. Then I got charged for 2 drinks which was 6 bucks. So all in all 42 dollars.spent on what should have been 2 value meals of 17 bucks each. Horrible. Absolutely horrible. 1 star do not recommend. Wish there was a rom walls closer
Tried the fish fry and again the coleslaw was spoiled and the fish was greasy, Done with Bill Grays in Gates.
Fast service, great food. I definitely recommend their garbage plates.Parking: Parking could easily fit 50+ vehicles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Cheeseburger Plate over Tots and Home Fries Extra Meat Sauce
This is the world's greatest cheese burger even hungover this is a go to.thank you bill
Atmosphere: 3
Food: 4
Service: 3
Have to drive from Buffalo to Rochester just to get a good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: World's Greatest Cheeseburger
Food preparation has gone downhill. It’s a mess and undercooked 3x this particular location on Buffalo road not real happy with.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: World's Greatest Cheeseburger, Fries, Two Cheeseburger Plate over Tots and Home Fries Extra Meat Sauce
This is a great family place. And having Abbotts custard on site is a huge plus. Q⁰
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Tenders and Fries, Bacon Cheeseburger and Fries, Fries
Good stuff! We'd never been to one before, but drove into town for a funeral at a church up the street and needed some lunch. Glad we stopped there. Super friendly and efficstaff. Very clean. Atmosphere was fine for a burger joint. Food was cooked as it should be, tasted fresh and hot. Generous portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots, Mushroom Swiss Burger
I don’t even consider them fast food but the service is fast, the food is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World's Greatest Cheeseburger
Very professional.
Atmosphere: 5
Service: 5
Recommended dishes: Cheeseburger Great Plate
Restaurantji Recommends
Just going to start out by saying my ONLY complaint is this location always takes FOREVER to get your food. Any other bill grays or tom wahls i go to is MUCH quicker. Got a burger and fries been sitting here literally 20 mins........
Best service ever. Everyone was so pleasant and willing to assist. Great foodie experience.
Atmosphere: 5
Food: 5
Service: 5
I was the only person in the drive through and it took 15 minutes to get a small milkshake. Unfortunately, the milkshake was so watery, definitely not worth the ridiculous wait. I would not be surprised if they made it with water, it’s that bad. I’ve had plenty of good milkshakes and experiences here, but the last 2-3 time it’s been this way. The employees are just wandering around, there is no reason for this. I will no longer be coming to this location. Please, don’t go here. You can find something much better.
Atmosphere: 2
Food: 1
Service: 1
Tons of dining area, clean, and very open floor plan. The food and dessert choices are great! I would only wish for wheelchair accessible tables in the outdoor dining area.
Atmosphere: 4
Food: 5
Service: 5
I placed a pick up order here and they didn’t have it correct. They had no issues correcting the order at all, and it’s greatly appreciated. Staff was friendly over the phone and pick up time was reasonable. My husband loves their cheeseburgers and I always order the grilled chicken sandwich with the multigrain bread. It’s a solid option for healthy and is very high in protein! Great meals here always.
Food: 5