Bill Gray's Port of Rochester
1000 N River St, Rochester
(585) 235-3620
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Sat in bar area and our waitress was AWESOME! Great burgers! Great beer!
July 2026: Back again in Rochester and HAVE to visit Bill Gray's. Food was awesome as always! Burgers with hot sauce & wings!! (And the view!) Abigail was our server and she was top notch!! Can't wait to come back next summer!
Clean, service was good, atmosphere was ok.
We come here every week during the summer. The beautiful scenery, delicious food, and especially the fish and chips keep us coming back year after year.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger Plate, Great Fish Fry
Waited 40 minutes in line and another 30 to get the food. Wild.
The Place is well kept 👌 and ♥️ SERVICE is OUTSTANDING..
Atmosphere: 3
Food: 4
Service: 5
Took a friend from out of town after boasting about their fish fry. Overflow showed up Friday a little after 5:30. Placed an order for two fish fries was told there was no coleslaw they were out of it so we picked the macaroni salad instead. Waited almost 40 minutes. After about 15 minutes, I saw that our fish fries were on the counter just sitting there I mentioned to the woman that they’re going to get cold and she said they were running way behind and they would get to us. After another 30 minutes, they activated our buzzer. The fish was cold and greasy. The fries were cold and neither one of us liked the macaroni salad. I was very embarrassed and dissatisfied!!!!
Atmosphere: 4
Food: 1
Service: 2
They actually close at 7:30 when they’re supposed to close at eight so don’t waste your time driving over there.
Atmosphere: 1
Service: 1
This place is a home style classic for me and my family. Always get a classic and shake when you are by the beach!!!!
Good food, IF you can get it. I've waited up to 30 minutes, just for a Cheeseburger to go.
They have the DUMBEST system and Staffing I've ever seen. All orders depend on a single employee to package and hand to the customers.
Heaven forbid that one individual is busy, or outside smoking.
Meanwhile, the people standing at the registers aren't allowed to turn around and get my now-cold burger. Unbelievable.
Atmosphere: 4
Food: 4
Service: 1
Wings are horrendous
Restaurantji Recommends
Every table there today dirty the floors also. The trash was over flowing garbage around outside the restaurant It use to be a nice restaurant
We had a large family party in the patio bar room! The service was great and it was a fun gathering.
This isn’t about this location service or food specifically. They actually work real hard and are excellent in what they do. However their is one thing that is bothersome and lacking. It is a managerial responsibility. It’s about taking responsibility for cleanliness and safety in outdoor dining areas. The location naturally attracts birds, especially pigeons, which results in droppings where people are supposed to eat. That’s not just unpleasant. It’s a public health concern.
What’s most concerning is the lack of proactive action. Rather than preventing birds from nesting by sealing crevices or using humane deterrents like spikes or screens, it appears action is only taken after nests are discovered. Today, I noticed a broken egg on the ground, land a nest that had been pulled from the rafters . The mother bird still sat in the rafters without her egg. I don’t know who moved it, and I’m not saying Bill Gray’s is directly responsible, but it does suggest there’s an ongoing issue.
Adding to the concern, the outdoor tables are often left with condiments, leftover food from patrons, and napkin stations still out overnight. This not only attracts more birds and pests, but also shows that no one is thoroughly checking or securing the area before closing.
If this is a known problem and this has been going on year after year , the responsible choice is to invest in prevention. It is safer, more humane, and ultimately protects both customers and wildlife. I hate seeing this happen to something naturally occurring in this area and while i know it’s a problem small steps can be taken to really reduce the issue.
This was the most disgusting garbage plate ever. The food made me want to throw up after a few bites.
We’ve been to this location several times and always had good food and good service. Tonight we had probably the best server ever! Had a family birthday party of about 20 people , Brandon did an amazing job, got us extra chairs and tables, was friendly, and went above and beyond. Thank you so much.
Loading...