We went there as a first time customer and wanted information and the owner was completely rude and said you can’t find everything on the website and order online. I WILL NEVER go back to this bakery or refer to anyone here. SAVE YOUR MONEY!!!!
Service: 1
Gio Llanos
The environment is so dope very welcoming!! I couldn’t get a hold of them online or over the phone for a pink cake so went in with (power out) she still handled it very professionally will definitely be back for all my dogs!! Thanks again for the greatest service. Ohh cake is super cute
Atmosphere: 5
Food: 5
Service: 5
Christina Cardona
The cutest gotcha day treats. ?
Atmosphere: 5
Food: 5
Service: 5
Lauren Seilheimer
We love Bones! We’ve been coming here three years now and love the great treats and family like atmosphere. We have tried it all (from dog-nuts to puppy cannolis to ice cream!) and love all their treats. We trust Dani to always deliver beautifully custom made and tasty birthday cakes, birthday pup cakes, and even custom Valentine cookies when we’ve requested them. We always keep a cookie jar stocked with her cookies for our pups. When we got our new puppy, Bones was one of the first places we brought her because we know it to be a safe, calm, friendly and warm environment. We are definitely forever customers ?Ps. They have great gear too. Got our life jackets here and when they didn’t have the color harness I wanted, Dani went out of her way to order it for me so I could grab it the next time I came in!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Round Hound Cake, Tiered Celebration Cake, Mini Cupcakes, 2 Tiered Celebration Cake, First Birthday Cake, Mini Pumpkin Cupcakes, Pumpkin Sandwich Cookies
Lilu
All their treats were so cute and the dogs seam to love them ? ?
Kaylie J.
Lots of cute pups, but unfortunately horrid humans (particularly the owner!). Have never had the displeasure of speaking with a ruder or less kind human. Would not recommend, and it's unfortunate, as this spot right off Park Ave is a great place for any business!
Stacy Moroz
Great cakes for your fur babies! I get one every year.
D J
The best local place to shop if you have a dog or want a high quality home-made treats or dog supplies for someone who has a dog. Every treat is made by the owner and our puppy is crazy for them.
Kristin G.
Such a cute little job with the sweetest owner and a cute pup behind the counter. They have sooooo many options like pupcakes, cakes that be customized and made multiple tiers, tons of different treats. Our dog always loves when we bring him home treats from Bones.
Jennifer L.
The quality of the products at Bones Bakery is unsurpassed. I feel good about giving my dogs such high quality treats, knowing they're made with human grade ingredients. The owners care about what goes into their products and love dogs. It's nice to be able to trust what is going into their food, especially with a dog that has food sensitivities. Our dogs love the all products - treats, cookies, cupcakes and cakes. They've definitely taped a market with their fun cookies, birthday cakes and Advent calendars. They also sell great quality harnesses, leashes and toys.
I just went here for the first time and already can’t wait to go back! I brought my dog in for his first birthday to get a birthday treat and a new toy. The staff made us feel so welcome and my dog even got to play with some new friends, and received treats and lots of attention while I shopped.I picked out a toy for him that he absolutely loves! He’s been carrying it around nonstop and even sleeps with it. Also, it’s been so durable so far! Usually my pup tears through toys within hours but this one is holding up great so far!I also purchased him a first birthday cake which they kindly personalized with his name. He loved it!!!Thank you so much for such a great experience. We can’t wait to come back soon!
Justin
My dogs absolutely loved their cake. They also have a decent selection of really high quality dog coats and toys. Everyone is always very helpful and friendly. Always a great experience.
Emily Terzis
Never have been bowled over by the level of customer service here, but try to support/shop local whenever possible, so I overlooked it because their products are great (and hey, humans have bad days too).Unfortunately today our experience at Bones has made us customers for the last time. Upon stopping in to pickup a pre-order and shop for additional items, our kid needed the restroom and we were curtly informed of their no public restroom policy. Understandable for a biz on a high traffic Park Ave corner to have no public restrooms, but a questionable policy for a business that serves beverages to paying customers.When I clarified that we would be paying, the rude woman lamented about "all the issues they've had" And that their restroom was currently full of storage. Cool - Except my 7yo kid isn't a drunk Park Ave festival goer who's going to trash your restroom and clog your toilet. So, with not wanting to have an accident, we left without spending additional money and won't be returning again. Hopefully they revise this policy for other customers to be able to (and want to) stay longer and actually shop here.Happy Small Business Saturday! 2 stars for the products. 0 for the terrible customer service.
Melanie Melly Mel
Adorable dog bakery with wonderful treats and cakes . I ordered my dogs birthday cake online and scheduled pick up for a few days later. It was ready when I got there, I also bought dog macaroons and human brownie and cookie all delicious!! They had free puppacinos (whipped cream and goats milk) for the dogs that day!! My dogs loved them would definitely recommend Bones Bakery and will return hopefully for one of the fun events they have. Only negative was their tiny parking lot in the back so I had to park several houses down on the street.
We went there as a first time customer and wanted information and the owner was completely rude and said you can’t find everything on the website and order online. I WILL NEVER go back to this bakery or refer to anyone here. SAVE YOUR MONEY!!!!
Service: 1
The environment is so dope very welcoming!! I couldn’t get a hold of them online or over the phone for a pink cake so went in with (power out) she still handled it very professionally will definitely be back for all my dogs!! Thanks again for the greatest service. Ohh cake is super cute
Atmosphere: 5
Food: 5
Service: 5
The cutest gotcha day treats. ?
Atmosphere: 5
Food: 5
Service: 5
We love Bones! We’ve been coming here three years now and love the great treats and family like atmosphere. We have tried it all (from dog-nuts to puppy cannolis to ice cream!) and love all their treats. We trust Dani to always deliver beautifully custom made and tasty birthday cakes, birthday pup cakes, and even custom Valentine cookies when we’ve requested them. We always keep a cookie jar stocked with her cookies for our pups. When we got our new puppy, Bones was one of the first places we brought her because we know it to be a safe, calm, friendly and warm environment. We are definitely forever customers ?Ps. They have great gear too. Got our life jackets here and when they didn’t have the color harness I wanted, Dani went out of her way to order it for me so I could grab it the next time I came in!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Round Hound Cake, Tiered Celebration Cake, Mini Cupcakes, 2 Tiered Celebration Cake, First Birthday Cake, Mini Pumpkin Cupcakes, Pumpkin Sandwich Cookies
All their treats were so cute and the dogs seam to love them ? ?
Lots of cute pups, but unfortunately horrid humans (particularly the owner!). Have never had the displeasure of speaking with a ruder or less kind human. Would not recommend, and it's unfortunate, as this spot right off Park Ave is a great place for any business!
Great cakes for your fur babies! I get one every year.
The best local place to shop if you have a dog or want a high quality home-made treats or dog supplies for someone who has a dog. Every treat is made by the owner and our puppy is crazy for them.
Such a cute little job with the sweetest owner and a cute pup behind the counter. They have sooooo many options like pupcakes, cakes that be customized and made multiple tiers, tons of different treats. Our dog always loves when we bring him home treats from Bones.
The quality of the products at Bones Bakery is unsurpassed. I feel good about giving my dogs such high quality treats, knowing they're made with human grade ingredients. The owners care about what goes into their products and love dogs. It's nice to be able to trust what is going into their food, especially with a dog that has food sensitivities. Our dogs love the all products - treats, cookies, cupcakes and cakes. They've definitely taped a market with their fun cookies, birthday cakes and Advent calendars. They also sell great quality harnesses, leashes and toys.
Restaurantji Recommends
I just went here for the first time and already can’t wait to go back! I brought my dog in for his first birthday to get a birthday treat and a new toy. The staff made us feel so welcome and my dog even got to play with some new friends, and received treats and lots of attention while I shopped.I picked out a toy for him that he absolutely loves! He’s been carrying it around nonstop and even sleeps with it. Also, it’s been so durable so far! Usually my pup tears through toys within hours but this one is holding up great so far!I also purchased him a first birthday cake which they kindly personalized with his name. He loved it!!!Thank you so much for such a great experience. We can’t wait to come back soon!
My dogs absolutely loved their cake. They also have a decent selection of really high quality dog coats and toys. Everyone is always very helpful and friendly. Always a great experience.
Never have been bowled over by the level of customer service here, but try to support/shop local whenever possible, so I overlooked it because their products are great (and hey, humans have bad days too).Unfortunately today our experience at Bones has made us customers for the last time. Upon stopping in to pickup a pre-order and shop for additional items, our kid needed the restroom and we were curtly informed of their no public restroom policy. Understandable for a biz on a high traffic Park Ave corner to have no public restrooms, but a questionable policy for a business that serves beverages to paying customers.When I clarified that we would be paying, the rude woman lamented about "all the issues they've had" And that their restroom was currently full of storage. Cool - Except my 7yo kid isn't a drunk Park Ave festival goer who's going to trash your restroom and clog your toilet. So, with not wanting to have an accident, we left without spending additional money and won't be returning again. Hopefully they revise this policy for other customers to be able to (and want to) stay longer and actually shop here.Happy Small Business Saturday! 2 stars for the products. 0 for the terrible customer service.
Adorable dog bakery with wonderful treats and cakes . I ordered my dogs birthday cake online and scheduled pick up for a few days later. It was ready when I got there, I also bought dog macaroons and human brownie and cookie all delicious!! They had free puppacinos (whipped cream and goats milk) for the dogs that day!! My dogs loved them would definitely recommend Bones Bakery and will return hopefully for one of the fun events they have. Only negative was their tiny parking lot in the back so I had to park several houses down on the street.
Wonderful place with a great dog there!