Brown Hound Downtown
Memorial Art Gallery, 500 University Ave, Rochester
(585) 506-9725
Recent Reviews
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Really cool restaurant with a great atmosphere and feel. Very warm staff. The loco moco was fantastic and brought me back to the big island.
The host squeezed us in without a reservation. He was very accommodating. Great brunch and great music.
Phenomenal service and food. Webster is a fantastic guy. Checked on every single table to make sure everyone was enjoying their meals and if there was anything he could do. Our server was quick, friendly and knowledgeable of the menu. Very different spot than the norm inside the museum which makes it even more unique. Prices were fair as well. Thanks for the great experience guys! Will be back!
Had an amazing lunch at brownhound today! Biscuits and gravy were 10/10. Live music was a nice touch. Despite being busy for the Art sale service was fast and friendly!
Extremely disappointing experience. Despite having a reservation, we were left waiting for 10 minutes with zero acknowledgment—only to be casually signaled from upstairs to come seat ourselves. There was absolutely no proper serving etiquette or professionalism from the staff. It felt chaotic and unwelcoming from the start.
After we decided to leave due to how uncomfortable the whole situation felt, I called the restaurant to speak with someone about what happened. Shockingly, the person who answered (who seemed to be a server or busser) flat-out refused to give me the name of the general manager. That level of evasiveness says a lot.
I wouldn’t recommend this place to anyone looking for a respectful or well-run dining experience.
Great visit and fantastic lunch.
Members of my family enjoyed their food more than I as I didn't like my food at all and gave it to family. unfortunately no one was ecstatic or had that ..yea we will be back for brunch again. The service and all had people at least wanting to try dinner. The musician was top tier!
Had a wonderful brunch with family and enjoyed everything.
Great place in relaxed setting in the art museum, could it get any better?
Atmosphere: 5
Food: 5
Service: 5
4.5 out of 5! One of our top rated brunch places of the year! Wonderful ambiance and staff!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Excellent service and well prepared food. Expecting more traditional brunch selections but a single salad and vegan option was satisfactory.
Atmosphere: 5
Food: 4
Service: 5
From the minute myself and my wife felt the people cared about our brunch experience. The staff were pleasant and attentive to our needs . The food was excellent and professional in the serving. The manager welcome us and this continue through the whole meal . I want to thank the entire staff for giving us a very pleasant meal. Also the guitarist was a pleasant surprise.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
We did not have reservations we were 8. The manager said he has 2 groups of more than 4 per group who had reservations in less than an hour but he did not turn us down. He said if we could order quick then the kitchen would not be too rushed or burdened. So we did exactly that and the service & food was great.
What a kind manager -accommodating & running the business so smooth. .
We are all out of town folks & next time this will be our first choice. Thank you.
Atmosphere: 5
Food: 5
Service: 5
We had such a wonderful experience. The manager, Mr Webster accommodated us, a group of 8 at a very busy peak time ( even with no reservations).
Our server, Liza provided us an excellent service and answered all our questions and gave us good recommendations from menu.
We had such a wonderful experience and would recommend this for anyone who wants to have a good time with lovely staff with a great ambience.
Thank you Webster and Liza and the staff!!
Atmosphere: 5
Food: 5
Service: 5
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