Bruegger's Bagels
3333 W Henrietta Rd, Rochester
(585) 713-1051
Recent Reviews
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Great customer service!!! Friendly and attentive!! Will revisit soon!
Went in cashier can’t count change total was $21 something I gave her fourth she gave me two dollars then didn’t get order right
Very helpful staff!
Super friendly staff, guy behind the counter was really nice and made a good order of bagels for four of us. Food was delicious. Thank you
Bagel was barley toasted but the bacon was burnt there was no cream cheese on bagel and last time they didn’t even give me the right food terrible service we waited 20 mins for our food
Your bagels are like heaven! Please open one in Watkins Glen
If you wanna wait 20-30 minutes for a bagel then this is your place workers work slow barely anyone on the line in a. I mean no one should wait more than 10 minutes to get a something so simple as a bagel with cream cheese or even a breakfast sandwich for that matter. Entire break wasted
I haven't been here in since covid initially had them close. And then a co-worker came in with some bagels, and I forgot how beautiful their bagels were. So I went out and bought two dozen bagels and shared them with my coworkers, and then the next day I went and got myself a sandwich with some avocado. Absolutely loved it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese on Everything Bagel
Hands down my favorite place for bagels or breakfast sandwiches. Lots of cream cheese flavors and bagel flavors. Staff has always been great. I wish it was open later so I could go more often.
Parking: Tons of parking.
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Bagel with Cream Cheese, Sriracha Honey Sunrise, Jalapeño Bagel
Decided to use the drive-thru as I was in a rush. Guy at the window was nice. Needed a pick me up and theres nothing like a good caramel iced coffee on a gloomy day. First time trying one from here. Glad that I did. Might make this a regular go-to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Coffee
Restaurantji Recommends
I love this location. Its not the closet one to me but worth the extra miles to get here. The Manager Corey has shown excellent leadership skills. The staff is very friendly and know how to work as a team. It is always very clean. I never leave unsatisfied. Will continue to visit🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Bagel with Cream Cheese, Western Bagel Sandwich, Breakfast Sandwich
It was very busy during my visit (inside aswell as drive thru) but the manager was able to keep the crew working together and efficiently. Also made sure to greet every customer with a smile while multitasking. Best Brueggers in the area by far. Would drive out of my way for the service at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese on Everything Bagel, French Toast Coffee
I decided to get breakfast at this place today, since it used to be my favorite place when there was one near my old house (collegetown area)
Not only did my sandwich order get messed up the first time, the sandwich I did receive was lukewarm, the bacon was that microwave type of bacon (those really thin strips you can buy already cooked at the store), The egg was grainy and my sandwich was just pretty slimy. It was bland.
Bruegger's quality has really gone downhill over the years and I don't think I will be going back.
The girl who took my order was great, she put my order in correctly and she was very friendly. The person who made my food was not her and didn't really seem to care too much about making anything correctly, and seemed a little annoyed he had to remake the sandwich correctly.
Maybe it was just a bad day for him, but I would think for $15 I paid for a sandwich and a cold brew coffee I would get better quality food. At least the cold brew coffee was decent for the price I paid for it.
Atmosphere: 3
Food: 2
Service: 4
After waiting 20 minutes in the off-peak drive thru only to being presented with a card reader with no option to NOT tip, I'd really like to at least enjoy a hot sandwich. It's not frozen, and that's all I can say for it. Still delicious, but I will think twice before visiting this location again.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Breakfast Sandwich
Horrible Horrible Horrible bugs flying everywhere it was just
Food: 1
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