BTB Wood fired Pizza Bar & Grill
134 Greece Ridge Center Dr, Rochester
(585) 865-6510
Recent Reviews
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Long wait for our food and a lot of bees at outdoor seating.
Atmosphere: 2
Food: 3
Service: 2
The live band was great, food is good, service was okay. I was there with a party of 8 and everyone else was well taken care of except me. I waited 30 mins to order a beer and the waitress kept helping everyone else except me. I manage a busy restaurant so I know things can get crazy at times but the waitress needs to make sure everyone is taken care of, it's part of their job. I can't tell you how many times I tried flagging her down when she prioritized other tables over ours. Not a good first experience for me especially being from our of town.
Atmosphere: 3
Food: 3
Service: 2
Emailed them about terrible food, got no response?♂️ Pizza was under cooked and the wings were over plus the wrong wing sauce. I called the order in, and the waitress was very unprofessional but chalked it up to it being busy, got there and it wasn’t. We ordered to go but atmosphere seemed nice at least. I expected much better.
Atmosphere: 3
Food: 1
Service: 1
Went last night ordered onion soup it was horrible loaded with so much salt it was inedible they acted like so what and took it away, had my husband taste it and said it was disgusting
Haven’t been here since they moved from down W Ridge Rd. I can say the interior is a lot more cleaner and welcoming than last location, but I miss the volleyball courts. Staff were mostly young and had a cavalier attitude on anything they interacted with. Typical bar foods and plates you expect, their Garbage plate was good but not great. Fish fry on Friday nights would be a good choice if you’re doing LENT next year as this was delightful. It tends to get louder as the night goes on so if you’re not into bar atmosphere, dine earlier then 8pm, doesn’t matter the week day.
Parking: It’s an actor mall store so you can enter from outside or inside the mall. If you parked elsewhere in the mall make sure mall is still. Open when you’re done here otherwise you need to walk outside around the mall at nighttime which is not really safe.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Poutine
Wanted to really like it, but food was hit or miss. The wood fired pizza was undercooked and somehow lacked flavor and came out lukewarm. Kids Mac and cheese was lukewarm too. On a positive note, the sweet potato fries were out of this world amazing, with a nice cinnamon sugar coating. Wings were great. Service was great too.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Wings
We ordered the Dennis and it was fantastic!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pizza
I never have a bad thing to say about eating here. I recommend it to all my friends and family!
Wheelchair accessibility: I am a paraplegic with bilateral BKAs. They were very accommodating!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pizza, Pretzels, Wings
Food is good, very loud and crowded. Service slow due to lack of staff. I had pizza, very tasty, it was good but a little burnt on crust.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Margherita Pizza
Pizza is overpriced for what it is; quality has suffered. However the staff is great and it's not their fault. Very average overall.
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
They have great food and everyone was so sweet I would tell everyone to go there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Mac Salad, French Onion, Salad, Sauce, Pretzels, Wings, Cajun Chicken Pasta, Mac and Cheese
I rated food 5 stars even though our pizza was burned black. The staff went out of the way to make everything right!!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pizza
The Pizza was absolutely disgusting, sent it back once for being under cooked, came back the same way, obviously the cook doesn't have a clue how to cook a wood fired pizza, supposed to be crisp, not like a thawed frozen pizza, burger and fries ok, waitress was awesome, but that guy making the pizza is a clueless clown ?
Was not expecting so many GF options at a place like this. The gluten free bun on my burger was so soft and yummy and the pizza crust?? Probably the best gluten free pizza I’ve ever had. 100% will be back.
Atmosphere: 5
Food: 5
Service: 5
We love the food and service. We go every Wednesday for Trivia night.
Parking: It's located in the mall so there's plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Bronx Bomber Pizza, Mac Salad, Basket of Tater Tots, French Onion, Sauce, Philly Steak Pizza, Pretzels, Wings, Pub Pretzels, btb Quesadilla, Buffalo Chicken Pizza, Mac and Cheese
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