Burger King
560 Lyell Ave, Rochester
(585) 775-0296
Recent Reviews
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There was a lady that was disrespectful and she told out she was outstaff but and there was 3 people somebody in the back serving burgers and she said that she could only serve us 1 orders me and my family are dying hungry and then she was so disrespectful and she said go to a other Burger King den she called security and she told us she was alone but actually there was 3 people kne serving burger and one at the thing dat yuh give burgers then she was at where they take the orders and she is one of the family members tried to call manager and they did not answer like im not going there again hate dat place
Food: 4
Dirty n could not get into restroom due to a lady went in n did not come out for the 20mins it took us to eat. Will definitely not return .
Atmosphere: 1
Food: 1
Service: 2
Some of the foods guide staff is all right some of them can be snotty some of them could be pretty good some of them can make your food on point and then other times I get it and it's not that great.
Atmosphere: 3
Food: 4
Service: 4
Open kinda late
Atmosphere: 5
Food: 5
Omg... The French Toast Sticks.... What?!?! So good. 🤤🤤🤤
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Toast Sticks
Why do we keep eating this slop. It isn't even hard to prepare this food and it is always cold or Luke warm with employee that are mad that they asked to work here. I bought 2 whopper Jr and two small fries with a whopper meal all of it was cold with lukewarm fries. The gave us the end of the tomato way to many stringy onions, then it was like they where mad and killed on mayonnaise just to be funny. This is a restaurant that needs a overhaul or just shutdown.
Atmosphere: 1
Food: 1
Service: 2
I went through the drive thru on 9/23/25 at approx. 3:30 pm and once again, this location tried and succeeded to nickle and dime me over .32 cents on BQ Sauce. I got back to my shop and realized there were no BQ sauce or ketchup…I called three times and let it ring over 25 times each time. What a joke! You need me to run this shop? …Complete Mess
Atmosphere: 1
Food: 1
Service: 1
I went inside. I placed an order on the app. I was there for 10 minutes before anyone said any words to me at all.
Eventually I was able to get my food. But the woman at the restaurant was extremely rude and made me wait a long time before even saying anything to me.
I was waiting there so long my Uber driver left me stranded.
Atmosphere: 1
Food: 1
Service: 1
So was out and about with my Sister and we was hungry we spoke about different places then mentioned burger king that was the Winner so stopped in had conversation placed are order got two chesse croissant 2 cheesy tots it was good will be visiting again thanks 😊
Atmosphere: 5
Food: 5
Service: 5
All the bread had mold a person with red hair has no hairnet on and had hair all in the food and hair in the drinks it’s disgusting don’t go here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The cashier in drive thru was rude and had a attitude
Atmosphere: 3
Food: 5
Service: 2
I stick to the old options. Good enough for me to give it 4 stars.
Churro sticks amazing was a bit of wait but reasonable, staff members very nice , one time got my order wrong missing item brought it back and fixed it right away so they are okay I guess not bad at all would recommend for others if not in a rush though alot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Meal, Flame Grilled Beef, Bacon Egg \u0026 Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Cheeseburger and Fries, Soft Serve Cup, French Toast Sticks
Very slow with receiving your food at the window
Atmosphere: 2
Food: 5
Service: 2
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