Burger King
1645 Penfield Rd, Rochester
(585) 381-5850
Recent Reviews
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Dirty, slow and ridiculously overpriced!!!!
Atmosphere: 1
Food: 2
Service: 1
The employees were very nice
Atmosphere: 4
Food: 4
Service: 4
Clean. Somehow paid $13 for a burger and fries though
Atmosphere: 5
Food: 3
Service: 5
Fries were very overcooked and burger tasted old , service was slow due to only 2 people working. Needs more employees so they have time to make the food right . Have been here multiple times and usually takes at least 15-20 minutes to get my food
Atmosphere: 3
Food: 2
Service: 2
Burger was poorly constructed and lacking flavor
Atmosphere: 3
Food: 2
Service: 5
At 10:05 I asked to sell a burger through Drive Thrue, they refused, well then I will also ignore Burger King from now on.
Service: 1
Forgot to put barbecue sauce in my bag
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Fries
I have been going here occasionally for a while now and have noticed that they frequently run out of key menu items.
Having worked in restaurants for years, I view this as a big deal.
Running out of ketchup packets to me is inexcusable , but to not have biscuits for the breakfast sandwiches every time I have gone for the last three weeks is insane to me.
Today at the drive through when I was told again that "we don't have biscuits today, would you like it on a croissant instead?" I asked the woman at the drive thru why they don't have them and when are they going to have them again. She had a tough time hearing me so I reiterated twice more and she simply repeated that they don't have them today. Then she turned around and began cussing me out to her co-workers. I get hating your job, but IT IS ON THE MENU! If you have taken it off the menu, LET US KNOW SO WE STOP ORDERING IT!
They do have some excellent sandwich makers there who make this place worth going to. nothing overloaded with condiments, carefully put together and wrapped well.
Atmosphere: 3
Food: 4
Service: 3
everytime i go to this location it somehow takes at least 20 minutes in the drive thru. they always always forget something and are so rude. it’s my fault for continuing to come back
Why do the breakfast hash Browns always taste like they were fried in old oil?
Restaurantji Recommends
This is the worst Burger King I’ve ever encountered. Laziest “crew” I’ve ever seen.
Atmosphere: 1
Food: 1
Service: 1
Heather is amazing!!! Give her a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Always clean and staff is very courteous
Atmosphere: 5
Food: 5
Service: 5
This is the location worth driving a distance to. Hot fresh food 99% of the time. Rarity to get "older" chicken nuggets. I drive twice the distance to go to this location vs the one in my town. Enjoy !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Sticks, Hash Browns, French Fries, Chicken Fries, Chicken Nuggets
Service and food good
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