The food was fine. Staff were working hard but they were short staffed, waiting time was excessive.
Food: 4
Service: 3
Stacy Blanding
The food is GARBAGE... The inability to measure, rationalize ingredients is ridiculous. Ordered no ice, got ice, coke tastes like Dr pepper. Why were my Halfsies drenched with SALT?!? I'm not experiencing bad health, my taste buds are working just fine. You can see the salt atop the rings and fries. Order was cold, under a PRIORITY delivery, and a healthy tip. PLEASE PLEASE STOP THEM WITH THAT SALT SHAKER! DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
Samantha Palumbo
One of the best Burger Kings I've been to food was delicious and the staff was great!!! Sunday 7pm 12/15/24
Atmosphere: 5
Food: 5
Service: 5
Miss.A.V.
Friday at 6pm and no manager around… this crew needs help
VONNI
Okay so, I had take out. It took about 30 minutes for my food to come out. I was starving!!! The wait is too long. Every time I go here this happens. Don’t recommend!!!!!!
Atmosphere: 1
Food: 4
Service: 1
charminfc
today I went there and they were mad screaming at each other because of their lack of efficiency. Even the girl that was taking care of drive through was yelling. Even though the atmosphere was not great I did not give a crab about their discussion anyway, that’s not why I’m on here. My review is about the service and the food. I ordered two $5 dollar meals with whopper jr. the guy that took my order took it right, I also asked for one doctor pepper and a sprite but since is self-serve when I went to grab them the whole machine was full of water and had only 2 drinks available which were not the ones that I needed. I asked the lady for new drinks from the back and she returned me a cup that was wet in the outside which I find gross. My food was not even what I ordered I had two cheeseburgers with bacon instead of a whopper, my nuggets tasted weird and were bagged together even though they’re two different meals and the fries were cold and dark from the dirty oil that they might be using. I also ordered two ranch and never got any.
Atmosphere: 1
Food: 1
Service: 1
Christine finewood
Slow employees, cold food, employees mumble at drive through , I once got a whopper with a one inch piece each of lettuce one small tomato skin and one tiny piece of onion.
Atmosphere: 1
Food: 1
Service: 1
Ray Rae
Love this place great frys ,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Fries
Susie Goggin
Went inside to order food. I waited for a few minutes. All employees ignored me. Every time I go there its always bad. Someone needs to be fired
Antonio Martin
Went after a long day hoping for some good food and everything was over cooked and even had to wait extra time to get terrible food
Forgot some of our food! All of the fried food smells like an ashtray, dirty grease. Not good go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Alexandria McGonnell
I would like to complain. The service at Burger King today was not satisfactory. When my friend requested the zesty sauce, the person taking our order replied with ‘of course you want the zesty sauce’. That caught both me and my friends off guard. It was very out of pocket and quite rude. And THEN. My friend had to wait a long time for her fries. I know if my good friend, Jacob, who works at this establishment, WAS working at the time, he would not have let that slide. I give it 5 stars because he is holding this place together
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Racoon Ankles
Ann Agricoltoso
I ordered a big fish meal at drive-up Burger King Mt Read Blvd. Rochester, NY Monday evening. The meal was horrendous! The fish filet was dark brown, which I DID NOT ASK FOR! The chocolate milk shake I ordered had Vanilla Extract added to it. I saw the employee add it to the cup, which I DID NOT ASK FOR. It also wasn't blended with the chocolate syrup completely like it should have been. The french fries were partially too dark. I took one bite and it was horrendous, disgusting. I had to throw it away. WHAT A WASTE OF HARD EARNED MONEY!!! IT COST ME $11.58. I DIDN'T GET IT MY WAY!!!! Ann from Rochester, NY
Atmosphere: 1
Food: 1
Service: 1
Meghan Cameron
We went there last night and we wanted two whoppers, large fry, 4 piece fiery chicken fries and they asked if we wanted cookies and we said yes, it was a 30 min wait, we got to the window and we see two girls just standing there talking while there's a long line in the drive through, and then one of the employees repeated the order to us and they put whopper jr and we told them that was wrong so we had to pull up and wait even longer for our food, they hand us our bag and we didn't get the cookies or fiery chicken fries so my boyfriend goes inside and they didn't have any cookies and did not offer to give us anything for free due to their mess up, it also smelled like weed behind the building. We are done going there.
The food was fine. Staff were working hard but they were short staffed, waiting time was excessive.
Food: 4
Service: 3
The food is GARBAGE... The inability to measure, rationalize ingredients is ridiculous. Ordered no ice, got ice, coke tastes like Dr pepper. Why were my Halfsies drenched with SALT?!? I'm not experiencing bad health, my taste buds are working just fine. You can see the salt atop the rings and fries. Order was cold, under a PRIORITY delivery, and a healthy tip. PLEASE PLEASE STOP THEM WITH THAT SALT SHAKER! DISGUSTING
Atmosphere: 1
Food: 1
Service: 1
One of the best Burger Kings I've been to food was delicious and the staff was great!!!
Sunday 7pm 12/15/24
Atmosphere: 5
Food: 5
Service: 5
Friday at 6pm and no manager around… this crew needs help
Okay so, I had take out. It took about 30 minutes for my food to come out. I was starving!!! The wait is too long. Every time I go here this happens. Don’t recommend!!!!!!
Atmosphere: 1
Food: 4
Service: 1
today I went there and they were mad screaming at each other because of their lack of efficiency. Even the girl that was taking care of drive through was yelling. Even though the atmosphere was not great I did not give a crab about their discussion anyway, that’s not why I’m on here. My review is about the service and the food. I ordered two $5 dollar meals with whopper jr. the guy that took my order took it right, I also asked for one doctor pepper and a sprite but since is self-serve when I went to grab them the whole machine was full of water and had only 2 drinks available which were not the ones that I needed. I asked the lady for new drinks from the back and she returned me a cup that was wet in the outside which I find gross. My food was not even what I ordered I had two cheeseburgers with bacon instead of a whopper, my nuggets tasted weird and were bagged together even though they’re two different meals and the fries were cold and dark from the dirty oil that they might be using. I also ordered two ranch and never got any.
Atmosphere: 1
Food: 1
Service: 1
Slow employees, cold food, employees mumble at drive through , I once got a whopper with a one inch piece each of lettuce one small tomato skin and one tiny piece of onion.
Atmosphere: 1
Food: 1
Service: 1
Love this place great frys ,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Fries
Went inside to order food. I waited for a few minutes. All employees ignored me. Every time I go there its always bad. Someone needs to be fired
Went after a long day hoping for some good food and everything was over cooked and even had to wait extra time to get terrible food
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Very Slow drive through
Prices are crazy
Atmosphere: 2
Food: 3
Service: 2
Forgot some of our food! All of the fried food smells like an ashtray, dirty grease. Not good go somewhere else
Atmosphere: 1
Food: 1
Service: 1
I would like to complain. The service at Burger King today was not satisfactory. When my friend requested the zesty sauce, the person taking our order replied with ‘of course you want the zesty sauce’. That caught both me and my friends off guard. It was very out of pocket and quite rude. And THEN. My friend had to wait a long time for her fries. I know if my good friend, Jacob, who works at this establishment, WAS working at the time, he would not have let that slide. I give it 5 stars because he is holding this place together
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Racoon Ankles
I ordered a big fish meal at drive-up Burger King Mt Read Blvd. Rochester, NY Monday evening. The meal was horrendous! The fish filet was dark brown, which I DID NOT ASK FOR! The chocolate milk shake I ordered had Vanilla Extract added to it. I saw the employee add it to the cup, which I DID NOT ASK FOR. It also wasn't blended with the chocolate syrup completely like it should have been. The french fries were partially too dark. I took one bite and it was horrendous, disgusting. I had to throw it away. WHAT A WASTE OF HARD EARNED MONEY!!! IT COST ME $11.58. I DIDN'T GET IT MY WAY!!!! Ann from Rochester, NY
Atmosphere: 1
Food: 1
Service: 1
We went there last night and we wanted two whoppers, large fry, 4 piece fiery chicken fries and they asked if we wanted cookies and we said yes, it was a 30 min wait, we got to the window and we see two girls just standing there talking while there's a long line in the drive through, and then one of the employees repeated the order to us and they put whopper jr and we told them that was wrong so we had to pull up and wait even longer for our food, they hand us our bag and we didn't get the cookies or fiery chicken fries so my boyfriend goes inside and they didn't have any cookies and did not offer to give us anything for free due to their mess up, it also smelled like weed behind the building. We are done going there.
Atmosphere: 1
Food: 1
Service: 1
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