Burger King

347 Monroe Ave, Rochester
(585) 877-0696

Recent Reviews

Liz G.

Angel the Spanish bilingual guy he's the best great job I love the costumer service he's give me and my family or fries I was hot amazing job keep the good work

Tonya M.

I ordered a sandwich with no onion and no mayo. Got to the window and the employee read me the order and it was wrong. She had it as no onion no tomato. I let her know that was incorrect. After she stared at me for a minute, she repeated what she had so I told her again that it was wrong. She closed the window, came back and handed me the bag. Got back to work to find out not only did they give me the sandwhich STILL made incorrectly, she didnt even have the decency to tell me that they made it thr way she had it anyway. So i paid for a burger i didnt eat. ​

Niny

Delicious meal and excellent customer service! Love it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Candy Bac Whopper

Theresa Navarro

Cashier got my order all wrong and she had an

Atmosphere: 1

Food: 1

Service: 1

TIFFANY BISHOP

Other locations heat the beef patty on the bun bottom via microwave while adding toppings to crown assembling a tasty hot burgerking classic. This location doesn't. They dont microwave the burger patty on bottom. Bun. They just pull it luke warm place it on bun bottom skimp toppings and put the bun top on resulting in warm to quickly cold nasty food. Its a management/location owner issue to cut utility costs while charging more than other locations. Its a food safety issue as well. There is No public rest room either.

Atmosphere: 4

Food: 2

Service: 4

Malique Mclean

The food was fresh the service was super

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

M G

3rd time at this location and each time the food was terrible!!A waste of

Atmosphere: 1

Food: 1

Service: 1

Alberta Peterson

When you have a complaint, no one answers the phone. My order is always missing something! I ordered hotcakes and sausage and I didn't receive syrup or silverware to eat it with! This store sucks!

Food: 1

Service: 1

Angelina Vicens

No Matter How Long You Wait Food Always Still Old Doesnt Make Much

Atmosphere: 1

Food: 1

Service: 2

Sean Keenan

Ask Poe for anything and it will take 30 minutes cuz he's so very stoned he's too busy staring at the stainless steel wall...in amazement ?

Oliver L.

This is just normal BK. there is some problem with payment equip in store, and you have to retry several times with your acc. Seems like everyone is busy, and its usually 8-10mins for my order. Hope to be quicker.

James Brown

Went through drive through at 8:30am. Waited about a minute for someone to take my order then someone yelled out a door that they are closed. Not the first time.

Carlos Rivera

Very unprofessional managers on evenings. Just ignores customers and allows the employees to give attitude to customers. Came in today around 5:30pm and I'm just sitting there waiting for my order to be taken while the cashier scrolls on her phone. I told her why am I waiting for you to get off the phone while you're supposed to take my order. The manager didn't do anything and because I said something my food came out sloppy! This location needs a whole new staff. They all literally suck.

Atmosphere: 1

Food: 1

Service: 1

andrew millar

It was clean. The food was good. The service was nice.

Ya girl shyasia

The food was fresh everything came out fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

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