I had a very disappointing experience at this Burger King location. I went through the drive-thru, paid for my order, and was asked to pull forward to wait — even though no one else was in line.
When I received my food, I had to go back inside because my small fries were missing. The fries I did receive were cold and tasted old. My burger was not warm, and the cheese wasn’t even melted. The food tasted like it had been sitting out for a while.
On top of that, the staff appeared to be horse playing instead of focusing on customer service. The establishment was very loud, and employees were using inappropriate language. The ketchup packets were sticky and had residue on the outside, which was very unappetizing.
I would not recommend this location. Customers deserve hot, fresh food and professional service.
Sharia Calahan
I always get the wrong order I never got the right order when I come here it's like it's too many orders coming through but the servers are very respectful it's just time consuming
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Whopper Jr
Kasaundra Leitch
Rude staff, an employee told me she gave my order to someone else and refused to remake it. Repeatedly telling me to leave with no attempt at fixing the issue or offering a refund. Took a manager to actually get help and even then i still didn’t get my food. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Keri Close
The line was mad long ,, the employees was outside ,,, I got the food , ate it ,, and then had to poop like 4 times before I was ok again
Atmosphere: 4
Food: 1
Service: 2
Donna Hubbard
We went through the drive through and placed our order.
Atmosphere: 3
Food: 4
Service: 4
PHENIOX RISING
You would assume that a large fast food chain would be able to generally train its employees on how to prepare food in a universal way... And possibly with a LITTLE BIT of concern for the customer. Yes, I did ask for a replacement burger (spoke to the manager) it was a simple extra mayo and extra ketchup order..... This is the image of the second burger.... No solution from the manager no refund...... Both burger board operator and the manager were not concerned with the issue
Atmosphere: 3
Food: 1
Service: 1
Kendrah Shaw
Went through the Drive through and ordered to burgers they were cold as hell and the bread was hard. Had I not been in a rush I would’ve retuned back to have a conversation with the manager. It’s a damn shame
Atmosphere: 3
Food: 1
Service: 2
Varrick Wattson
food was okay! it was kinda cold though on the fries unfortunately
It depends on what location you got to but it just good to check your stuff before you go to many times I've gotten my order half correct or missing items or even better the entire meal is wrong then you get back to the windows to only find an open arms welcome to I don't give ah blank attitude the soda or as new yokens say pop machine is always filthy they care more about their checks vs getting the job correct. I literally have to take fast food breaks and this is why..I love a good burger made with love but you don't get that here so Caution burgers don't look like the commercial...Lmao
Atmosphere: 2
Food: 2
Service: 1
Demika Jackson
The young man Keyshaun (may not be correct spelling of name) gave exceptional customer service and attentive to my request. 11/11/25 @ 9pm
Atmosphere: 4
Food: 5
Service: 5
Nikki Moore
Edit: Sitting in line forever behind a couple that's at the window in the drive thru arguing.... Even after getting their food. Finally pulled up to the window and their is no sausage on the sandwich... The French toast sticks are not cooked. And they tell us to come to the window and now we're stuck behind a car that the dude is asleep in. 😠 Had to get out of the car and tell him to pull up and he's still just sitting there. Finally at the window and the girl wants to give us attitude because they couldn't give us food that is properly cooked and has what we asked for. And the French toast is still uncooked. 😤
The Vanilla Milkshake with the Chicken Fries... On point! 👌🏻
Atmosphere: 1
Food: 5
Service: 2
Nazya
The restaurant was clean, the food was fresh, and the service was outstanding. Angel and Heather were both incredibly helpful and friendly.
Had to wait forever going thru drive thru
Atmosphere: 3
I had a very disappointing experience at this Burger King location. I went through the drive-thru, paid for my order, and was asked to pull forward to wait — even though no one else was in line.
When I received my food, I had to go back inside because my small fries were missing. The fries I did receive were cold and tasted old. My burger was not warm, and the cheese wasn’t even melted. The food tasted like it had been sitting out for a while.
On top of that, the staff appeared to be horse playing instead of focusing on customer service. The establishment was very loud, and employees were using inappropriate language. The ketchup packets were sticky and had residue on the outside, which was very unappetizing.
I would not recommend this location. Customers deserve hot, fresh food and professional service.
I always get the wrong order I never got the right order when I come here it's like it's too many orders coming through but the servers are very respectful it's just time consuming
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Whopper Jr
Rude staff, an employee told me she gave my order to someone else and refused to remake it. Repeatedly telling me to leave with no attempt at fixing the issue or offering a refund. Took a manager to actually get help and even then i still didn’t get my food. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
The line was mad long ,, the employees was outside ,,, I got the food , ate it ,, and then had to poop like 4 times before I was ok again
Atmosphere: 4
Food: 1
Service: 2
We went through the drive through and placed our order.
Atmosphere: 3
Food: 4
Service: 4
You would assume that a large fast food chain would be able to generally train its employees on how to prepare food in a universal way... And possibly with a LITTLE BIT of concern for the customer.
Yes, I did ask for a replacement burger (spoke to the manager) it was a simple extra mayo and extra ketchup order..... This is the image of the second burger.... No solution from the manager no refund...... Both burger board operator and the manager were not concerned with the issue
Atmosphere: 3
Food: 1
Service: 1
Went through the Drive through and ordered to burgers they were cold as hell and the bread was hard. Had I not been in a rush I would’ve retuned back to have a conversation with the manager. It’s a damn shame
Atmosphere: 3
Food: 1
Service: 2
food was okay! it was kinda cold though on the fries unfortunately
Atmosphere: 3
Food: 3
Service: 4
Great Quick Service food was hot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It depends on what location you got to but it just good to check your stuff before you go to many times I've gotten my order half correct or missing items or even better the entire meal is wrong then you get back to the windows to only find an open arms welcome to I don't give ah blank attitude the soda or as new yokens say pop machine is always filthy they care more about their checks vs getting the job correct. I literally have to take fast food breaks and this is why..I love a good burger made with love but you don't get that here so Caution burgers don't look like the commercial...Lmao
Atmosphere: 2
Food: 2
Service: 1
The young man Keyshaun (may not be correct spelling of name) gave exceptional customer service and attentive to my request. 11/11/25 @ 9pm
Atmosphere: 4
Food: 5
Service: 5
Edit: Sitting in line forever behind a couple that's at the window in the drive thru arguing.... Even after getting their food. Finally pulled up to the window and their is no sausage on the sandwich... The French toast sticks are not cooked. And they tell us to come to the window and now we're stuck behind a car that the dude is asleep in. 😠 Had to get out of the car and tell him to pull up and he's still just sitting there. Finally at the window and the girl wants to give us attitude because they couldn't give us food that is properly cooked and has what we asked for. And the French toast is still uncooked. 😤
The Vanilla Milkshake with the Chicken Fries... On point! 👌🏻
Atmosphere: 1
Food: 5
Service: 2
The restaurant was clean, the food was fresh, and the service was outstanding. Angel and Heather were both incredibly helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Hire help that knows how to do job
Atmosphere: 1
Food: 1
Service: 1
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