Burger King

1300 Chili Ave, Rochester
(585) 527-9613

Recent Reviews

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Elliott Hickman

Great Quick Service food was hot

Atmosphere: 5

Food: 5

Service: 5

Rondell Jenkins

It depends on what location you got to but it just good to check your stuff before you go to many times I've gotten my order half correct or missing items or even better the entire meal is wrong then you get back to the windows to only find an open arms welcome to I don't give ah blank attitude the soda or as new yokens say pop machine is always filthy they care more about their checks vs getting the job correct. I literally have to take fast food breaks and this is why..I love a good burger made with love but you don't get that here so Caution burgers don't look like the commercial...Lmao

Atmosphere: 2

Food: 2

Service: 1

Demika Jackson

The young man Keyshaun (may not be correct spelling of name) gave exceptional customer service and attentive to my request. 11/11/25 @ 9pm

Atmosphere: 4

Food: 5

Service: 5

Nikki Moore

Edit: Sitting in line forever behind a couple that's at the window in the drive thru arguing.... Even after getting their food. Finally pulled up to the window and their is no sausage on the sandwich... The French toast sticks are not cooked. And they tell us to come to the window and now we're stuck behind a car that the dude is asleep in. 😠 Had to get out of the car and tell him to pull up and he's still just sitting there. Finally at the window and the girl wants to give us attitude because they couldn't give us food that is properly cooked and has what we asked for. And the French toast is still uncooked. đŸ˜€

The Vanilla Milkshake with the Chicken Fries... On point! đŸ‘ŒđŸ»

Atmosphere: 1

Food: 5

Service: 2

Nazya

The restaurant was clean, the food was fresh, and the service was outstanding. Angel and Heather were both incredibly helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

MrMrs “Noneyabizness” Kro.

Hire help that knows how to do job

Atmosphere: 1

Food: 1

Service: 1

C Sunshine S

My 90 year old mom has always enjoyed eating Burger King and was very happy eating it. She's happy, I'm happy!

Atmosphere: 5

Food: 5

Service: 5

Chris Parshall

12:45 am on a Monday night/Tuesday morning and the person working the drive thru was the most polite drive thru worker ever. This one is a keeper for sure. 9/23/25.
Thank you for the welcoming experience.

Atmosphere: 5

Food: 4

Service: 5

Diane Smith

Second time they got my order wrong. Ordered a big fish combo plain with lg onion ring, and I got a small onion ring and the fish was not plain. I cant have tarter sauce sue to food allergy. So yeah I was quite pissed that family dinner night was just my husband and son being able to eat while I sat there and watched them eat while I ate my small onion ring.

Dorine McCrary Spencer

So I'm sitting at home and while on my phone the 3.99 burger special pops up headed down placed my order for a impossible burger which was very fresh so much that it didn't make it home definitely will be on the look out for the next go around keep up the good work thanks🙂

Atmosphere: 5

Food: 5

Service: 5

Piper Anelli

Trash location. Got charged for the wrong order after I clarified my very simple order 4 times to multiple people, took about 10 mins+ of them walking in circles doing nothing before I said give me my food I don’t care and left with no refund, paying for 2 orders. The whole time the workers moved at the pace of snails while everyone in the drive through line was clearly annoyed, I hope they didn’t charge the person I paid for. Never going to that location again!

Atmosphere: 1

Food: 1

Service: 1

Jack Ambriz

So this is not the first time. I work roofing and I got a sausage egg and cheese and a bacon egg and cheese they put no egg I figured every body makes mistakes ate it and went to work now I just doordashed a large whopper merl with bacon and cheese and onion rings I paid 28$ and change and got no cheese or bacon and a large onion ring that tasted saltier then the ocean and my whopper had no cheese or bacon this is not a doordashers fault this is just a Burger King that is not customer friendly or even slightly concerned about getting orders right.

Mp “MP” S

Food was Good, and Much better Service this time around, Last time was 30min wait time. (few Months ago)

Amarah Hall

Horrible customer service, man was highly disrespectful, rude, wouldn’t add on drinks to our order

Atmosphere: 1

Food: 3

Service: 1

Trisha Preston

The Burger King location is a frequent stop on appt days. They never screw up my order.

Atmosphere: 5

Food: 4

Service: 5

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