I have ordered drinks with no ice several times and never have i received a partial filled cup. Even when it’s the only thing i have ordered. And i order there multiple times a week. But i definitely won’t be giving yall my 5 dollars for a medium lemonade for my cup to not be completely filled.
Atmosphere: 1
Food: 1
Service: 1
eric sims
Great service
Atmosphere: 5
Food: 5
Service: 5
Amanda Basturk
Outrageous over prices mall food
Atmosphere: 2
Food: 2
Service: 2
Ray Kaforey
There was no one working the front counter for ordering food... only to hand out orders when the food *finally* came out. Only one of the two kiosk ordering machines was operable, and it could not print the order receipts. Then it took 20 minutes to get our food and the Whopper I ordered with cheese and without onions came WITHOUT cheese and WITH onions... and the food was barely warm, not hot. Extremely disappointed in our experience and will not revisit there.
Atmosphere: 1
Food: 1
Service: 1
Jack Finley
Beverage machine was empty. Employees just standing around. Pregnant woman was doing all the work.
Atmosphere: 2
Food: 3
Service: 2
Marilyn Rodriguez
Horrible , On 6/26/25,I caught the lady that was fixing the burgers take a chicken fries and stuck it in her mouth with the same glove she was working with.Very nasty I called her out immediately.The young màn that was working in the front went back their and prepared my food..
D Mariikka Johansson
They were out of a drink and gave me a substitution option, I chose that option and then they told me they don't have that one. So I requested a refund and they also told me they can't do refunds at that place and I have to call some number that they never even gave me
J Rolison
The worst place in the mall. Absolutely ridiculous. Cashier sat on FaceTime while trying to take my order. Just chatting away with a friend. Beforehand let me sit at the counter for over 8 mins to wait to order !!! My kid was screaming for fries otherwise I would have left. NOT worth ever going here. Disgusting
Atmosphere: 1
Food: 3
Service: 1
Scott Farmer
They screwed up my order twice and the lady behind the counter had a bad attitude. Never coming here again!
Atmosphere: 1
Food: 3
Service: 1
Scott Winkler
Was at the Burger King at eastridge mall, was not pleased with the experience. The burgers were cold, the fries were cold, and the overall atmosphere just was not pleasant. Add to that the price of things at the Burger King at the mall or a lot more than a regular Burger King. Will not be going back there anytime soon for a meal.
I just wanted to give a shout out to the worker who is from Syracuse to pick up something he wasn’t suppose to be there. He was all by himself and he did a great job. It also says on your website you open at 10:30. Where are your workers? I am giving the Syracuse guy a high five for keeping the customers orders and working hard to fill them. Give him a raise. And get workers for the mall location.
Atmosphere: 1
Matthew Sulyma
I've ordered from them 4 times in the last month. They have yet to get my order correct. That is a zero percent success rate. Never ordering again from this location.
Rebecca Albrecht
Took over 20 minutes for one sandwich and some mozzarella fries. The sandwich sat for like 10 minutes getting cold while they made the mozzarella fries and they didn't even customize the toppings as I ordered and forgot my ranch dipping sauce
Mary Arnold
The owner needs to come in and see how hard his workers work even if there sick I like to applause them for what they do
Atmosphere: 5
Food: 5
Service: 5
Meeka Jones
I ordered a Texas large meal yesterday and staff was rude and wrote on my meal gave me the wrong order
I have ordered drinks with no ice several times and never have i received a partial filled cup. Even when it’s the only thing i have ordered. And i order there multiple times a week. But i definitely won’t be giving yall my 5 dollars for a medium lemonade for my cup to not be completely filled.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Outrageous over prices mall food
Atmosphere: 2
Food: 2
Service: 2
There was no one working the front counter for ordering food... only to hand out orders when the food *finally* came out. Only one of the two kiosk ordering machines was operable, and it could not print the order receipts. Then it took 20 minutes to get our food and the Whopper I ordered with cheese and without onions came WITHOUT cheese and WITH onions... and the food was barely warm, not hot. Extremely disappointed in our experience and will not revisit there.
Atmosphere: 1
Food: 1
Service: 1
Beverage machine was empty. Employees just standing around. Pregnant woman was doing all the work.
Atmosphere: 2
Food: 3
Service: 2
Horrible , On 6/26/25,I caught the lady that was fixing the burgers take a chicken fries and stuck it in her mouth with the same glove she was working with.Very nasty I called her out immediately.The young màn that was working in the front went back their and prepared my food..
They were out of a drink and gave me a substitution option, I chose that option and then they told me they don't have that one. So I requested a refund and they also told me they can't do refunds at that place and I have to call some number that they never even gave me
The worst place in the mall. Absolutely ridiculous. Cashier sat on FaceTime while trying to take my order. Just chatting away with a friend. Beforehand let me sit at the counter for over 8 mins to wait to order !!! My kid was screaming for fries otherwise I would have left. NOT worth ever going here. Disgusting
Atmosphere: 1
Food: 3
Service: 1
They screwed up my order twice and the lady behind the counter had a bad attitude. Never coming here again!
Atmosphere: 1
Food: 3
Service: 1
Was at the Burger King at eastridge mall, was not pleased with the experience. The burgers were cold, the fries were cold, and the overall atmosphere just was not pleasant. Add to that the price of things at the Burger King at the mall or a lot more than a regular Burger King. Will not be going back there anytime soon for a meal.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I just wanted to give a shout out to the worker who is from Syracuse to pick up something he wasn’t suppose to be there. He was all by himself and he did a great job. It also says on your website you open at 10:30. Where are your workers? I am giving the Syracuse guy a high five for keeping the customers orders and working hard to fill them. Give him a raise. And get workers for the mall location.
Atmosphere: 1
I've ordered from them 4 times in the last month. They have yet to get my order correct. That is a zero percent success rate. Never ordering again from this location.
Took over 20 minutes for one sandwich and some mozzarella fries. The sandwich sat for like 10 minutes getting cold while they made the mozzarella fries and they didn't even customize the toppings as I ordered and forgot my ranch dipping sauce
The owner needs to come in and see how hard his workers work even if there sick I like to applause them for what they do
Atmosphere: 5
Food: 5
Service: 5
I ordered a Texas large meal yesterday and staff was rude and wrote on my meal gave me the wrong order
Atmosphere: 1
Food: 1
Service: 1
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