Hands down the BEST FOOD AND CUSTOMER SERVICE I have EVER experienced!!! I already knew the food was a 10 - which is why I wanted it for dinner before I have surgery tomorrow. I happened to catch a food bag available on the Too Good To Go app and bought it immediately! I already knew the food would be delicious, so I knew I would enjoy whatever I got. Not long after I purchased the bag, I remembered that I bought movie tickets for myself and my family to see a movie that would only be showing through today. My pickup window was during the movie. I reached out to everyone I knew and they either couldn't pick the bag up for me or didn't answer. With time running out, I tried calling the restaurant to see if we could arrange for me to pick up later, from someone's house or even another day. When I told them I was hoping it would be my last meal before surgery tomorrow, they asked for my information and offered to DELIVER my meal to my house!!! I arrived home a few minutes before the delivery was made and Cassie's daughter hand delivered my food. I truly wanted to cry and give her a hug! NEVER have I experienced such outstanding service - even if I wasn't already a repeat customer, I certainly would have become one tonight. I will be singing the praises of Cassie's Citchen EVERYWHERE I go!!! I have a cousin due with a baby soon and I'll be ordering several meals for the family when they're home from the hospital. God bless Ms Cassan, her family and the entire restaurant staff - I still don't feel I've been able to properly put into words this experience. I will let my money do the talking and support this business every way I can!!!
Nicole Michelle Hawkins
today was the first time that I tried Cassie Citchen and the food was WONDERFUL the best soul food place hands down
Prezale Armstrong
The food is good and you get a lot of food 🍱 GOOD Eating y’all
Rhanotia Smith
Very nice restaurant clean elegant food was delicious
Josiah Wright
I ordered the Salmon,String Beans and rice+ Yams ? ? The food was delicious and flavorful. The presentation when I open the box was thoughtful and looked like it tasted! Made with Love. It,Won't be my last trip here. New Customer
Atmosphere: 5
Food: 5
Service: 5
Parrish Reed
Food is amazing. My only gripe is the Rosemary in the chitterings. Potatoe salad amazing string beans amazing but the chitterlings flavor. No rosemary
Atmosphere: 5
Food: 3
Service: 5
Nisha Nikole
Sunday, 6/9/24, I was craving soul food. We went to an old spot we use to frequent years ago but the vibe, for me, was off. We left, googled and found Cassie's. Nice, relaxed and comfortable atmosphere and location. I would recommend they turn the music down a bit but overall nice. Customer service was a bit weird at first. No greeting and ignored for a while as the lady filled orders in front of us. Once the second lady came out, she grinned and greeted us. We ordered two dinners and two additional sides that came up to $63. Considering today's prices, can't complain. My hubby ordered jerk rice, chicken and yams, I ordered the same but Mac n cheese instead of yams. (Not sure why but we had to wait, 7-10 mins, after placing our to go order. They don't serve or plate as you order, though the food is right there already cooked and can be serve while or immediately after you order. Being that we'd probably have to wait for a side of greens, we didn't go back to add to the order.) So we received our food then decided to stay and eat a bit. Great place to relax, enjoy a meal and converse with family.
OKAY THE FOOD: The yams were good. Not too sweet, not mushy or hard but just right. My husband rated them second to mine. Our daughter (14 yo) said they tasted weird. We had two side orders extra yams. Ours tased good packed with the rest of our food but the sides, placed in the plastic container did taste a bit off, possibly because of the plastic. Surprisingly, not many people can make great to amazing tasting baked Mac n cheese. Unfortunately, they are one of the many that can't. It was overcooked, lacking flavor, no crisp from being baked and not quite right. It wasn't the worst but I wouldn't buy it again. We gave it to our son (22 yo) and he loved it. I wasn't surprised because he loves almost everything that's made with cheese. The jerk chicken was not like any jerk I've ever had. It was sweet, I expected spicy heat, it was more like BBQ sauce, not at all spicy. It tasted good though. Our eldest daughter (19 yo) liked it. None of us could eat the soggy skin but the sauce was good, it seasoned the rice very well. My husband and I believe, overall they did well. I would try them again with the family.
Update: I tried at least 3 times since to bring the family. We don't eat pork or other people's fish. We weren't interested in anything else on the menu except the jerk chicken. We went there, the 1st time with the family, no jerk chicken. Called the following week, they said they will have jerk at the end of the week, on Thurs. We brought the family Thurs, no jerk. We expressed our disappointment and left. We called again and explained we don't eat any other protein you make and the jerk was good, we'd like to bring our family to dine here but we only want the jerk. They said come Sat we'll have it for you. We brought the family Sat, STILL NO JERK CHICKEN. Now we're looking crazy, again wasted their (our family's) time and left hungry. We haven't returned or tried again.
Being inconsistent, inconsiderate and careless of others time will not grow your business. It's truly hard supporting local black owned businesses when most operate in this manner. I hope we, as minority entrepreneurs, learn to do better, especially for our own (like other groups).
Atmosphere: 4
Food: 3
Service: 2
Vickie
Serene jazz like atmosphere to enjoy soul food.
Atmosphere: 5
Food: 5
Service: 5
Chelle douglas
Best Soul food in the Roc!!!!You won’t regret it ..Everything is Delicious..Them plates be heavy carrying them out?????..WORTH EVERY DOLLAR !!!!…THANKS CASSIE!!!
Atmosphere: 5
Food: 5
Service: 5
Precious Patrick
Amazing food, atmosphere, customer service and affordable!!! Can’t wait to return with my entire family for more entrees! We ordered the smothered chicken, fried sauced ribs and fried haddock including sides mac&cheese, tuna salad, green beans, mixed collard greens and baked beans! Everything for made to perfection! Don’t forget the sweet potato pie!!!!
Kid-friendliness: The hostess for very polite and thoughtful!
Place was highly recommended when visiting town. The service was excellent. Was told there were other dishes not listed available the day I stopped in and ended up getting the smothered turkey wings. They were delicious ?
Atmosphere: 5
Food: 5
Service: 5
Sarah Piotter
The best soul food to greens and the mac and cheese Omg so good!!
Kimberly Whitfield
Roast chicken, greens, green beans Mac and cheese smothered turkey wings phenomenal
Atmosphere: 5
Food: 5
Service: 5
Sarah Piotter
Food was very good! And the mac and cheese ? I'll be back
Hands down the BEST FOOD AND CUSTOMER SERVICE I have EVER experienced!!! I already knew the food was a 10 - which is why I wanted it for dinner before I have surgery tomorrow. I happened to catch a food bag available on the Too Good To Go app and bought it immediately! I already knew the food would be delicious, so I knew I would enjoy whatever I got. Not long after I purchased the bag, I remembered that I bought movie tickets for myself and my family to see a movie that would only be showing through today. My pickup window was during the movie. I reached out to everyone I knew and they either couldn't pick the bag up for me or didn't answer. With time running out, I tried calling the restaurant to see if we could arrange for me to pick up later, from someone's house or even another day. When I told them I was hoping it would be my last meal before surgery tomorrow, they asked for my information and offered to DELIVER my meal to my house!!! I arrived home a few minutes before the delivery was made and Cassie's daughter hand delivered my food. I truly wanted to cry and give her a hug! NEVER have I experienced such outstanding service - even if I wasn't already a repeat customer, I certainly would have become one tonight. I will be singing the praises of Cassie's Citchen EVERYWHERE I go!!! I have a cousin due with a baby soon and I'll be ordering several meals for the family when they're home from the hospital. God bless Ms Cassan, her family and the entire restaurant staff - I still don't feel I've been able to properly put into words this experience. I will let my money do the talking and support this business every way I can!!!
today was the first time that I tried Cassie Citchen and the food was WONDERFUL the best soul food place hands down
The food is good and you get a lot of food 🍱 GOOD Eating y’all
Very nice restaurant clean elegant food was delicious
I ordered the Salmon,String
Beans and rice+ Yams ? ?
The food was delicious and flavorful. The presentation when I open the box was thoughtful and looked like it tasted! Made with Love. It,Won't be my last trip here.
New Customer
Atmosphere: 5
Food: 5
Service: 5
Food is amazing. My only gripe is the Rosemary in the chitterings. Potatoe salad amazing string beans amazing but the chitterlings flavor. No rosemary
Atmosphere: 5
Food: 3
Service: 5
Sunday, 6/9/24, I was craving soul food. We went to an old spot we use to frequent years ago but the vibe, for me, was off. We left, googled and found Cassie's. Nice, relaxed and comfortable atmosphere and location. I would recommend they turn the music down a bit but overall nice.
Customer service was a bit weird at first. No greeting and ignored for a while as the lady filled orders in front of us.
Once the second lady came out, she grinned and greeted us. We ordered two dinners and two additional sides that came up to $63. Considering today's prices, can't complain. My hubby ordered jerk rice, chicken and yams, I ordered the same but Mac n cheese instead of yams.
(Not sure why but we had to wait, 7-10 mins, after placing our to go order. They don't serve or plate as you order, though the food is right there already cooked and can be serve while or immediately after you order. Being that we'd probably have to wait for a side of greens, we didn't go back to add to the order.)
So we received our food then decided to stay and eat a bit. Great place to relax, enjoy a meal and converse with family.
OKAY THE FOOD: The yams were good. Not too sweet, not mushy or hard but just right. My husband rated them second to mine. Our daughter (14 yo) said they tasted weird. We had two side orders extra yams. Ours tased good packed with the rest of our food but the sides, placed in the plastic container did taste a bit off, possibly because of the plastic.
Surprisingly, not many people can make great to amazing tasting baked Mac n cheese. Unfortunately, they are one of the many that can't. It was overcooked, lacking flavor, no crisp from being baked and not quite right. It wasn't the worst but I wouldn't buy it again. We gave it to our son (22 yo) and he loved it. I wasn't surprised because he loves almost everything that's made with cheese.
The jerk chicken was not like any jerk I've ever had. It was sweet, I expected spicy heat, it was more like BBQ sauce, not at all spicy. It tasted good though. Our eldest daughter (19 yo) liked it. None of us could eat the soggy skin but the sauce was good, it seasoned the rice very well.
My husband and I believe, overall they did well.
I would try them again with the family.
Update: I tried at least 3 times since to bring the family. We don't eat pork or other people's fish. We weren't interested in anything else on the menu except the jerk chicken. We went there, the 1st time with the family, no jerk chicken. Called the following week, they said they will have jerk at the end of the week, on Thurs. We brought the family Thurs, no jerk. We expressed our disappointment and left. We called again and explained we don't eat any other protein you make and the jerk was good, we'd like to bring our family to dine here but we only want the jerk. They said come Sat we'll have it for you. We brought the family Sat, STILL NO JERK CHICKEN. Now we're looking crazy, again wasted their (our family's) time and left hungry.
We haven't returned or tried again.
Being inconsistent, inconsiderate and careless of others time will not grow your business. It's truly hard supporting local black owned businesses when most operate in this manner. I hope we, as minority entrepreneurs, learn to do better, especially for our own (like other groups).
Atmosphere: 4
Food: 3
Service: 2
Serene jazz like atmosphere to enjoy soul food.
Atmosphere: 5
Food: 5
Service: 5
Best Soul food in the Roc!!!!You won’t regret it ..Everything is Delicious..Them plates be heavy carrying them out?????..WORTH EVERY DOLLAR !!!!…THANKS CASSIE!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing food, atmosphere, customer service and affordable!!! Can’t wait to return with my entire family for more entrees! We ordered the smothered chicken, fried sauced ribs and fried haddock including sides mac&cheese, tuna salad, green beans, mixed collard greens and baked beans! Everything for made to perfection! Don’t forget the sweet potato pie!!!!
Kid-friendliness: The hostess for very polite and thoughtful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place was highly recommended when visiting town. The service was excellent. Was told there were other dishes not listed available the day I stopped in and ended up getting the smothered turkey wings. They were delicious ?
Atmosphere: 5
Food: 5
Service: 5
The best soul food to greens and the mac and cheese Omg so good!!
Roast chicken, greens, green beans Mac and cheese smothered turkey wings phenomenal
Atmosphere: 5
Food: 5
Service: 5
Food was very good! And the mac and cheese ? I'll be back
Atmosphere: 5
Food: 5
Service: 5
Best soul food in the city!!!
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