Chipotle Mexican Grill

640 Jefferson Rd, Rochester
(585) 424-1444

Recent Reviews

Come see me Nowplease

I genuinely hate this place. Staff is rude , chicken was burnt

Atmosphere: 1

Food: 1

Service: 1

The information Duck

Restaurant was shut down to online orders only. First order was completely wrong. Second order was very greasy.

Atmosphere: 4

Food: 2

Service: 2

Arika Whitaker

I can't get enough of this

Atmosphere: 3

Food: 3

Service: 3

P.

March, 2024: I was looking forward to eating there, but the day I was there, they only accepted cash ?. It was still packed, but I only had plastic ? so I could not buy anything.

Amber

Yikes!! This place has become a complete WASTE and dirty cesspool.

Atmosphere: 1

Food: 1

Service: 1

Kurt Mccowan

Never been there, just poped up, have no interest of ever going there, automatic 1 star.

Atmosphere: 1

Food: 1

Service: 1

misterorw

Food always good and service is fast but instead of double checking when they don't hear you say something they just put whatever they want on it. And then get mad when they have to remake it because they messed it

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Bowl

Brad Gray

Refused to honor my request for more rice in bowl. Worst customer service and rudest manager ever on my visit today. Not really sure why either. No explanation. Stay away from this location. Customer service is not in managers vocabulary.

Partrice Turner

Small portions had to pay extra for regular

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Bowl

Tammy Capizzi

Always delicious, but too many red onions in the guacamole. At least the large pieces are easy to pick out.Vegetarian options: Veggie bowl

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Chips & Large Guacamole

Jerry Lattuca

Usually very good. Made wrong order on a take out. Got home disappointed but they made another one free this week.Parking: Takeout spots unavailable?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Bowl, Chipotle Chicken Bowl

Sumaya Uddin

Never coming back here, the customer service is disgusting and up straight rude!!

Atmosphere: 1

Food: 1

Service: 1

Laylay

The food is good (always been) but customer service is BELOW Zero.The lady there started giving me an attitude and became slopping my burrito when I asked her to add more cheese,lettuce etc. LIKE IM PAYING EXTRA FOR THOSE why give me an attitude??

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Bowl

AKI RUGRATS

the food taste good and is fresh but came in to a surprise when the lady who happened to be serving me gave me little to no ingredients. Overall The food came out to be way overpriced and sadly won’t be coming

Atmosphere: 2

Food: 4

Service: 2

J Valentine

I always get take out here because the furniture is very uncomfortable, this location is small and often crowded. When I order ahead with their app it's reliably ready on time and correct.Parking: Usually a space or two available.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Salad

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