Chipotle Mexican Grill

3349 Monroe Ave, Rochester
(585) 348-2353

Recent Reviews

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Max Ciavarri

Lady at the beginning was very rude to me and all my freinds she had glasses and was short and had blonde hair

Atmosphere: 1

Food: 5

Service: 1

Mohamed Abdallahi El Mahjoub

Bad place for delivery drivers rude employee!

Atmosphere: 1

Service: 1

Ezgi

I am so disappointed with the chipotle at this location. I went earlier today and grabbed a bowl and as i was eating, i found a small piece of ROCK/STONE that stabbed into my tooth. Clearly it’s either the veggies are not being throughly washed or whatever it is. Its just disappointing to have a experience like this at chipotle.

Food: 1

Joe DiBenedetto

They never fill your bowl

Atmosphere: 2

Food: 1

Service: 1

Onyx Manuel

Went on 8/29 at around 9:20 and workers rudely stated that the food was all put away almost an hour before close.

Atmosphere: 1

Food: 1

Service: 1

Shomari Smoak

Aleah was great, food was made exactly how I wanted it. Efficient service. Really clean. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Murtaja Aljuboori

Customer service is very poor

Atmosphere: 1

Food: 1

Service: 1

Jason

This is the only chipotle in the area that is actually clean and you can sit in without having to worry about dirty floors or tables.

Other chipotles are intimating that you run into bunch of food and stuff on the table, chairs and the floor including inside the counter. I like chipotle in general, but if the place is dirty, then you may think what else can be wrong too?

It may be chipotle culture to be under staffed during busy hours to keep going and ignore the cleanliness.

Kudos to the people who runs this place. I am contributing here to bring you back to 4.0 review on Google maps.

Keep going!

Atmosphere: 5

Food: 5

Service: 5

J Montgomery

To go order. Forgot my wife’s burrito bowl. Guacamole was brown. Otherwise food was good.

Atmosphere: 4

Food: 4

Service: 2

pete sal

The staff here needs some serious manner training. They all seem very unhappy, we were standing at pick up and everyone just ignored us, one girl was very inpatient. And it looks like a lot of ppl complaining staff's manner recently. Very unpleasant experience I will never go to this location again.

Atmosphere: 1

Food: 3

Service: 1

michael piazza

This experience I had on 6/27 was super unpleasant. Staff seemed incredibly unhappy to be there and made our experience feel like such a hassle. I don’t understand, they genuinely seemed mad that we were just there ordering food. I don’t think we’ll ever been back to this location. Just felt like they didn’t want us there at all. Kinda ruined our afternoon.

Atmosphere: 4

Food: 4

Service: 1

Oscar Briones

The only chipotle in the area that has all the protein options, the work area clean, and kept the place also clean all others locations in Rochester are a mess and poor service kudos to this location.

Atmosphere: 4

Food: 4

Service: 3

Kristina M

Staff was EXTREMELY rude. Absolutely miserable people.

Service: 1

Jay Seiple

It is what it is. It's Chipotle 98% of the time.. delicious. It was quick, too.

Atmosphere: 3

Food: 4

Service: 4

Useless Email

Person working the chipotlane didn’t secure the top right so all my food fell out of my bowl.

Atmosphere: 3

Food: 4

Service: 2

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