Domino's Pizza in Rochester

“I order often from this particular domino's and they are always doing such a great job at everything and do it very fast. Tonight I had a small issue and like always they helped me get it figured out. Ryan was able to help me and took care of everything with a great attitude.

Kid-friendliness: My nephew doesn't eat cheese but wants pepperoni and my little brother doesn't eat meat so they always get that right.“

“It was snowy and unpleasant outside but I wanted pizza. Other places that I wanted to order from were closed. Domino's Pizza was open and they were able to go and take care of me. I used their app to order food and it was ready on time. With it being bad outside I did not want to have a driver have to drive in that so I went and did carryout. As one would expect they were busy but with myself being there in the time estimate I saw my pizza being cut. After coming out of the oven. The staff was able to go and send me on my way without issue. I enjoyed my pizza that night.“

“Pizzas came out right on time, desserae gave me her attention as soon as I walked in even as she was completing an order. Ashley brought my order and asked if I needed plates or anything else. Super appreciative of this store in my neighborhood, crews always great and the pizza has been exactly as I ordered. Keep up the good work.“

“*update. Raised to 4- Been hittin lately! Only one time they forgot my friends wings and he was sad. Lol. But the pizza pasta and sammiches have been on point the last 3x
2.5 maybe 3 stars until I know they can deliver some standard in quality. Not consistent. The last time ordering from here in a long time the sandwich just was very thin barely any chicken compared to what I remember but it was tasty and the thin crust pizza was good. But this time the food order is not appealing or edible to most standards as the pasta is for one simply not what I ordered and is just a thin layer cheesy penne burnt to the bottom of the pan and also smells like chemicals... kinda plasticy. The sandwich is cut uneven and only on one side cut as well has the same chemical smell. Offered 20 percent off next order on the app. Doesn't help my dinner is ruined. I was really looking forward to chicken bacon feta pasta and a chicken habanero sandwich... not just the sodas. On hold calling store to get a remedy for 45 mins was long enough. How was this under any quality check? What is going on there? How is toasting bread and making penne pasta not the easiest thing to not mess up? Twice bitten thrice shy so most likely will not be ordering sandwiches or pasta from here again until I know they have better quality control. I will chance a thin crust again maybe but yeah can't eat this bread or pasta at all.. big waste of money tonight.“

“HUGE shout out to John Platt and Zach Hersi at the Mt Hope Rd location!!!! They went WAY beyond the call of duty today! They were absolute live savers without going into any details! They delivered fantastic customer service. They made a huge difference in someone's life today and they deserve raises and if their manager wants to call me for more details please do!!! They have my phone number. Thank you from the bottom of my heart! End result was great!“

“This location used to be the wooorsstt… but they have new owners and new employees and all the staff is really nice and it’s always clean in there. We stopped ordering from here like a year ago? But just started to order in the past couple months because it’s finally consistent“