Horrible service took over a hour for 1 pizza not a mile away! Then the pizza was not fully cooked horrible horrible horrible
Nita Wellborn
Purchased 2 pizza specials Saturday and had unlimited toppings pizza was not great .veggies looked overcooked and pizza looked not fresh.stomach been upset since.and I didn't even get my sauce but was charged for it.bought pizza here in the past years and it was always fresh and looked like pizza but I won't return after that experience
Atmosphere: 1
Food: 1
Service: 3
Jennifer Gonzalez
The worst place to order from. I called bc the app told me to call I could not understand the person over the phone and his answer to every question was he can’t explain anything he doesn’t know anything. No good customer service. As an employee if you don’t know the answer you should be able to find someone who does. It was nothing complicated. I was ordering pizza!! It’s not rocket science it’s a pizza order.
D
It's dominoes. What so ya expect. Same pizza over 20 years , it's a go to. But there delivery is not cool, was asked by there driver to hang a flier up to promote there business in my Apartment, please, give me my food, then we'll talk.
Matt Cooperman
Ordered online, local store took over an hour to deliver incorrect order, when called told by "Firod" the manager that the corporate website was wrong and their location doesn't have to fill orders off of it!
Atmosphere: 1
Food: 1
Service: 1
Christopher Edwards
*update. Raised to 4- Been hittin lately! Only one time they forgot my friends wings and he was sad. Lol. But the pizza pasta and sammiches have been on point the last 3x 2.5 maybe 3 stars until I know they can deliver some standard in quality. Not consistent. The last time ordering from here in a long time the sandwich just was very thin barely any chicken compared to what I remember but it was tasty and the thin crust pizza was good. But this time the food order is not appealing or edible to most standards as the pasta is for one simply not what I ordered and is just a thin layer cheesy penne burnt to the bottom of the pan and also smells like chemicals... kinda plasticy. The sandwich is cut uneven and only on one side cut as well has the same chemical smell. Offered 20 percent off next order on the app. Doesn't help my dinner is ruined. I was really looking forward to chicken bacon feta pasta and a chicken habanero sandwich... not just the sodas. On hold calling store to get a remedy for 45 mins was long enough. How was this under any quality check? What is going on there? How is toasting bread and making penne pasta not the easiest thing to not mess up? Twice bitten thrice shy so most likely will not be ordering sandwiches or pasta from here again until I know they have better quality control. I will chance a thin crust again maybe but yeah can't eat this bread or pasta at all.. big waste of money tonight.
Atmosphere: 3
Food: 4
Service: 5
Natalie Santos
I just had the very best experience ordering from domino's pizza on culver rd Rochester new York. The gentleman was quick and efficient. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Jeffery Bishop
Horrible service and over 20 minutes for a delivery that is less than 2 miles away
Domino's upped their game. Pizza was very good and ready quick.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hand Tossed Pepperoni Pizza
Margo Lemke
I got the wrong order, and when I called to let them know, the guy that answered the phone was yelling at me. I didn't even want to return it or a refund. However, when I did go there because I couldn't talk to him on the phone and I needed to talk to him in person. I did take the pizza back, and they did refund me that day immediately. I did ask for a refund since I had to drive all the way back to the store just to have a conversation.
The lady did nothing but swear the whole time I was in the store. She never knowledge myself or my kids. I was so uncomfortable that I left and went to another location which BTW was a better atmosphere and the food was excellent. To all reading stay away from the main st store. The Culver store us much better
Good, quick experience overall
Atmosphere: 2
Food: 3
Service: 3
Horrible service took over a hour for 1 pizza not a mile away! Then the pizza was not fully cooked horrible horrible horrible
Purchased 2 pizza specials Saturday and had unlimited toppings pizza was not great .veggies looked overcooked and pizza looked not fresh.stomach been upset since.and I didn't even get my sauce but was charged for it.bought pizza here in the past years and it was always fresh and looked like pizza but I won't return after that experience
Atmosphere: 1
Food: 1
Service: 3
The worst place to order from. I called bc the app told me to call I could not understand the person over the phone and his answer to every question was he can’t explain anything he doesn’t know anything. No good customer service. As an employee if you don’t know the answer you should be able to find someone who does. It was nothing complicated. I was ordering pizza!! It’s not rocket science it’s a pizza order.
It's dominoes. What so ya expect. Same pizza over 20 years , it's a go to. But there delivery is not cool, was asked by there driver to hang a flier up to promote there business in my Apartment, please, give me my food, then we'll talk.
Ordered online, local store took over an hour to deliver incorrect order, when called told by "Firod" the manager that the corporate website was wrong and their location doesn't have to fill orders off of it!
Atmosphere: 1
Food: 1
Service: 1
*update. Raised to 4- Been hittin lately! Only one time they forgot my friends wings and he was sad. Lol. But the pizza pasta and sammiches have been on point the last 3x
2.5 maybe 3 stars until I know they can deliver some standard in quality. Not consistent. The last time ordering from here in a long time the sandwich just was very thin barely any chicken compared to what I remember but it was tasty and the thin crust pizza was good. But this time the food order is not appealing or edible to most standards as the pasta is for one simply not what I ordered and is just a thin layer cheesy penne burnt to the bottom of the pan and also smells like chemicals... kinda plasticy. The sandwich is cut uneven and only on one side cut as well has the same chemical smell. Offered 20 percent off next order on the app. Doesn't help my dinner is ruined. I was really looking forward to chicken bacon feta pasta and a chicken habanero sandwich... not just the sodas. On hold calling store to get a remedy for 45 mins was long enough. How was this under any quality check? What is going on there? How is toasting bread and making penne pasta not the easiest thing to not mess up? Twice bitten thrice shy so most likely will not be ordering sandwiches or pasta from here again until I know they have better quality control. I will chance a thin crust again maybe but yeah can't eat this bread or pasta at all.. big waste of money tonight.
Atmosphere: 3
Food: 4
Service: 5
I just had the very best experience ordering from domino's pizza on culver rd Rochester new York. The gentleman was quick and efficient. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Horrible service and over 20 minutes for a delivery that is less than 2 miles away
Atmosphere: 1
Food: 1
Service: 1
Pizza was cold and not great won't buy again
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Domino's upped their game. Pizza was very good and ready quick.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hand Tossed Pepperoni Pizza
I got the wrong order, and when I called to let them know, the guy that answered the phone was yelling at me. I didn't even want to return it or a refund. However, when I did go there because I couldn't talk to him on the phone and I needed to talk to him in person. I did take the pizza back, and they did refund me that day immediately. I did ask for a refund since I had to drive all the way back to the store just to have a conversation.
The pizza was delicious and I enjoyed
Parking: A little cramped
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Philly Cheese Steak Pizza
The lady did nothing but swear the whole time I was in the store. She never knowledge myself or my kids. I was so uncomfortable that I left and went to another location which BTW was a better atmosphere and the food was excellent. To all reading stay away from the main st store. The Culver store us much better
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Pepperoni Pizza
Excellent service and pleasant atmosphere?
Atmosphere: 5
Food: 5
Service: 5
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