Domino's Pizza

1460 Lyell Ave, Rochester
(585) 736-3507

Recent Reviews

Danaidilys Lozada

I wait more than an hour, and I call the restaurant and they told me that theres only 2 drivers. I ordered at 7:34pm and right now is 8:53pm and i still no receive my food. ??????

Service: 1

Anthony Toman

Waited 2 1/2 hours for my food that was supposedly made but never came. Then they cancelled the order with no notice. So wasted 2.5 hours of time for nothing and now I have to wait 3-5 business days for my money back? Talk about bad customer service!

Service: 1

Jessica Morales

They do NOT use gloves or net caps and will prepare your food .

Food: 1

Fran Reynolds

Nice workers very

Atmosphere: 5

Food: 5

Service: 5

MrMrs “Noneyabizness” Kro.

Second time they forget my order. But they made it right, thank

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza

Kyshaa Collins

I love staff so friendly works over and the top to please you thank

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

David Rudd

30 min before going in oven, then my food sat 25 min after before delivery, 80 minutes from order to delivery, tots are mushy, cheese is

Food: 2

Service: 1

Love Counts

I did a walk in order and saw that the employees do not wear gloves or hair nets when cooking food or handling your food and this was 2x I came in 2 different days. This is a health issue cause there is no telling if they are even washing there hands ? please be aware they are not wearing gloves or hair nets when preparing your order.

Atmosphere: 1

Food: 1

Service: 1

Davina Thomas

Constantly late, but domino's standard food.

Atmosphere: 2

Food: 4

Service: 2

Neli

This location is horrible I don’t know why it hasn’t been shut down yet. They never answer the phone and if they do they’ll just hang up. Food comes cold, 2+ hours late or it’ll just get cancelled with no explanation. They need to hire new employees + managers. Beyond ghetto and horrible customer service

Joe Schafer

Completely unhappy with service here place was a mess ! The 2 workers where talking about sueing dominions one already won a case against pontillos very unprofessional will never return to this location kinda upset that the owner wouldAllow his store to be ran like

Atmosphere: 1

Food: 1

Service: 1

jennifer flatt

I order from this location once a week and they usually get my order right but somting they forget my dip sauces and they forgot my cinnamon fried

Atmosphere: 5

Food: 3

Service: 5

Matt Buck

I was sick with COVID and ordered a pizza no-contact. The delivery driver refused to leave the pizza unless she could "put it directly in my hands" and left without actually delivering said pizza. When I called the store about it I was answered by an extremely rude lady who said the driver said she tried to deliver the pizza and I refused delivery but they would be willing to swing by in 45-60 minutes and redeliver the pizza. When I asked why so long they replied "they didn't want to inconvenience the delivery driver"... Who refused to deliver my food as specified. Told them to nevermind and I'd like a refund. Never got that refund.

Service: 1

Katherine Harmon

Ordered my Hawaiian pizza at 8:07 didn't receive my order till 11:57. I should have gotten my pizza for free. I will never order delivery from here again. I live 15 minutes from here. Tried to call to ask for my money back no one answered the phone I wanted to cancel my order.

Food: 5

Service: 1

Kay Gee

pizza is always burnt and manager Tanajanay has a TERRIBLE attitude ..will NEVER return to this location until they smarten up and hire new management.

Atmosphere: 1

Food: 1

Service: 1

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