Extremely disappointed in their cheeseburger. It was cold for what it cost $10.99, really. That is ridiculous. Don't wait til you have all customers' orders are ready before you serve each customer. When the customer order is ready make sure they get their food while it is hot.
Food: 1
Joan Gardner
Had Take out fish fry. Was very good.
Greg Olear
If you're interested in an old fashioned diner this is the best
Atmosphere: 5
Food: 5
Service: 5
Joan Paquette
I am so happy to see changes at Don's! Food was amazing and so freshly made! Service was warm and friendly!
Atmosphere: 5
Food: 5
Service: 5
David Knapp
This place certainly is not Don & Bob's any longer. Watch the posted menu prices. For a ground round it says the hard roll is included - it is NOT. $2 for a slice of cheese? It's already $9 for a ground. Once you add cheese and a hard roll you're up to at least $13. The burger didn't have very much flavor, even coming off the char grill. A final kick with this was the fact that the bun wasn't even fresh. $7 for a a order of fries (and I didn't even get a full order with my burger basket)? Even the Texas hotdog was an inferior, cheap off brand. The onion rings were pretty good, at least still homemade. I don't mind paying for quality food, but the prices (especially for what you get) are just not reasonable. A large drink is $4,but is only about 16 ounces. Even with a refill this is still up there. I've been going here for at least 50 years and this is not the same place that it once was, especially with the prices. It fully understand that businesses are there to make a profit, but this is over the edge. Even if the food has been of a better quality, the prices are still unreasonable I'm sorry to say. I really hope that the (newer) owner takes note of all of this. If I'm paying (beyond) premium money for food, I fully expect it to be something special - this did not meet that expectation. Update : we've been home for a while now and are both having stomach issues. Strong feelings that it's from our lunch here.
Atmosphere: 4
Food: 3
Service: 3
Mike Oneill
It appears the business model of the restaurant has changed. They sell candy, donuts, wine, and clothing. The old saying, if it's not broken, don't fix it. Something to think about moving forward.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burger
Jim Crowley
Old school hamburger joint with the best meat hot sauce in Rochester.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings, Custard, Plate, Hots, Chocolate Almond, Hot Dog, Hard Roll, Ground Steak
Teresa Kubiak
I've always loved this place and now it's even better with the new owners. The quality of the food has gotten even better and they've added beer and wine; however my drink choice is always a chocolate malted shake - made with the best custard in WNY as far as I'm concerned. I shared a plate with a friend last night cause I really needed some comfort food. I was very comforted and had a great night's sleep.
Atmosphere: 5
Food: 5
Service: 5
Exotic Pet Birds, Inc.
We love all the enhancements while keeping that core great meal!! 🍽️
Frank Marcellino
No tater tots but good food. My wife likes the fish fry.
New owners and they have made Don's Original the talk of the town. They have adult beverages and some new food items offered I had the pizza it was very tasty and of course the best hamburgers and the onion rings are still the best around.
Atmosphere: 5
Food: 5
Service: 5
Cate Eisenschmidt
Stopped in late this afternoon . I enjoyed a delicious glass of wine and a wonderful meal . The service is friendly and top notch.
Shelia Mercer Bacon
There was 12 of us there to celebrate my husbands birthday. Staff went out of there way to please us What a fun time 😁
Atmosphere: 5
Food: 5
Service: 5
Michael Baker
Been going there for 70 years. My dad used to take us there. Still a treat!
Extremely disappointed in their cheeseburger. It was cold for what it cost $10.99, really. That is ridiculous. Don't wait til you have all customers' orders are ready before you serve each customer. When the customer order is ready make sure they get their food while it is hot.
Food: 1
Had Take out fish fry. Was very good.
If you're interested in an old fashioned diner this is the best
Atmosphere: 5
Food: 5
Service: 5
I am so happy to see changes at Don's! Food was amazing and so freshly made! Service was warm and friendly!
Atmosphere: 5
Food: 5
Service: 5
This place certainly is not Don & Bob's any longer. Watch the posted menu prices. For a ground round it says the hard roll is included - it is NOT. $2 for a slice of cheese? It's already $9 for a ground. Once you add cheese and a hard roll you're up to at least $13. The burger didn't have very much flavor, even coming off the char grill. A final kick with this was the fact that the bun wasn't even fresh. $7 for a a order of fries (and I didn't even get a full order with my burger basket)? Even the Texas hotdog was an inferior, cheap off brand. The onion rings were pretty good, at least still homemade. I don't mind paying for quality food, but the prices (especially for what you get) are just not reasonable. A large drink is $4,but is only about 16 ounces. Even with a refill this is still up there. I've been going here for at least 50 years and this is not the same place that it once was, especially with the prices. It fully understand that businesses are there to make a profit, but this is over the edge. Even if the food has been of a better quality, the prices are still unreasonable I'm sorry to say. I really hope that the (newer) owner takes note of all of this. If I'm paying (beyond) premium money for food, I fully expect it to be something special - this did not meet that expectation.
Update : we've been home for a while now and are both having stomach issues. Strong feelings that it's from our lunch here.
Atmosphere: 4
Food: 3
Service: 3
It appears the business model of the restaurant has changed.
They sell candy, donuts, wine, and clothing.
The old saying, if it's not broken, don't fix it.
Something to think about moving forward.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burger
Old school hamburger joint with the best meat hot sauce in Rochester.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings, Custard, Plate, Hots, Chocolate Almond, Hot Dog, Hard Roll, Ground Steak
I've always loved this place and now it's even better with the new owners. The quality of the food has gotten even better and they've added beer and wine; however my drink choice is always a chocolate malted shake - made with the best custard in WNY as far as I'm concerned. I shared a plate with a friend last night cause I really needed some comfort food. I was very comforted and had a great night's sleep.
Atmosphere: 5
Food: 5
Service: 5
We love all the enhancements while keeping that core great meal!! 🍽️
No tater tots but good food. My wife likes the fish fry.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been there forever for a reason. Cheeseburger hot sauce and onions....delish.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Onion Rings, Ground Steak
New owners and they have made Don's Original the talk of the town.
They have adult beverages and some new food items offered I had the pizza it was very tasty and of course the best hamburgers and the onion rings are still the best around.
Atmosphere: 5
Food: 5
Service: 5
Stopped in late this afternoon . I enjoyed a delicious glass of wine and a wonderful meal . The service is friendly and top notch.
There was 12 of us there to celebrate my husbands birthday. Staff went out of there way to please us
What a fun time 😁
Atmosphere: 5
Food: 5
Service: 5
Been going there for 70 years. My dad used to take us there. Still a treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings, Fries
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