Dunkin'
2299 Culver Rd, Rochester
(585) 730-5898
Recent Reviews
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Terriable service attitudes and they never have what u want
Food: 1
Service: 1
The staff here goes above and beyond all expectations. My order is always ready and the customer service is outstanding. Couldn't ask for a better crew. Their professionalism and friendliness is top notch and would recommend this location above all others.
Every time I go into this dunkin' donuts the staff is so friendly my order is always waiting on me there's never an issue I love their morning crew
Atmosphere: 5
Food: 5
Service: 5
You have to try the loaded tots
Atmosphere: 5
Food: 5
Service: 5
Owner or employees don’t care to get the washroom in order when I come to sit down and eat. Choosing different lunch spot from now on
Service: 1
This location Dunkin’ Donuts is very bad experience I had. He doesn’t know how to make shaken expreso ice coffee.
Food: 1
Service: 1
FIX THE A/C FOR YOUR EMPLOYEES
Atmosphere: 1
Food: 5
Service: 5
No key for bathroom very upsetting especially for my kids
Atmosphere: 3
Food: 5
Service: 5
My favorite place 💖
Atmosphere: 5
Food: 5
Service: 5
Don’t go here if you want good service. Went in and saw they had no ground coffee out. It took three people to get me an answer if they had any and the final woman who I think was a manager waved her hands and said “does it look like it “
Atmosphere: 1
Service: 1
Restaurantji Recommends
Service is way too slow
Atmosphere: 2
Food: 3
Service: 1
Cashiers are rude, the croissant sandwich was old, the bread is about a week old, the mini hash brown smells like old oil and they were burnt.
Atmosphere: 1
Food: 1
Service: 1
Multiple occasions they never have any of the ingredients to make simple items on the menu EARLY IN THE MORNING.app doesn’t say if something is unavailable,you end up purchasing it anyways and they ask if you want something else that doesn’t even add up to the original item you purchased every single time.
Atmosphere: 1
Food: 1
Service: 1
Every time I place a mobile order, they never have the items I've ordered. On one occasion, I used points for most of my order (I’m definitely a Dunkin' fan), and they told me there was nothing they could do about not having my food items. As a result, I just lost my points. They're always out of donuts! I just don't understand it.
Atmosphere: 1
Food: 1
Service: 1
Bathroom services, not available for customers. If you operating a restaurant with openings seating, they should make the efforts to have the Bathrooms ready.
Atmosphere: 1
Service: 1
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