Dunkin'
2299 Culver Rd, Rochester
(585) 730-5898
Recent Reviews
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Every time I place a mobile order, they never have the items I've ordered. On one occasion, I used points for most of my order (I’m definitely a Dunkin' fan), and they told me there was nothing they could do about not having my food items. As a result, I just lost my points. They're always out of donuts! I just don't understand it.
Atmosphere: 1
Food: 1
Service: 1
Bathroom services, not available for customers. If you operating a restaurant with openings seating, they should make the efforts to have the Bathrooms ready.
Atmosphere: 1
Service: 1
They always help me start my day out right
Filth in human form work here takes 20 minutes for a sandwich like it's a rotisserie....didn't get half the order didn't get payed..bundle of sticks moving in circles
The staff was exceptionally pleasant. Multiple of them wished me a good morning, and to have a good day. I get that that sounds customary. However, I was only there to pick up a takeout order. So it seemed as if they WANTED
to make the effort. Kind of made my day!
Atmosphere: 5
Service: 5
Great food, friendly staff.
I went to the store on October 9 and the girl was on the speaker. She was rude disrespectful
Service: 1
No matter the time the people that work at this location provide excellent customer service. Wouldn’t go as often if it wasn’t for the positive experience and friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Just extremely slow and not worth it
Atmosphere: 3
Food: 1
Service: 1
Horrible place, management needs to get their stuff together... idk why anyone even comes here! It is all over the place.
Restaurantji Recommends
I run on
Food: 5
Service: 5
Donuts and coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels with Cream Cheese Spread
My daughter walked (live a block away) for a couple drinks and breakfast sandwiches. Paid with cash ( no receipt was given by the cashier) Daughter was called a “KAREN” (10-15 times) for grabbing the wrong to go bag while she waited for the order. Obviously my daughter doesn’t want to return again due to the taunting.
Atmosphere: 1
Food: 3
Service: 1
Wouldn’t recommend this location at all always get order incorrect .
Atmosphere: 1
Food: 1
Service: 1
It was quite busy when I was at Dunkin', which seems to always be the case, but the crew on duty powered through with a smile and got my food to me in a reasonable amount of time. The food and beverages are always tasty, and the prices leave Starbucks in the dust. The facility is clean but basic.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
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