Dunkin'
1200 Brooks Ave, Rochester
(585) 235-6810
Recent Reviews
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Yummy 😋
Atmosphere: 5
Food: 4
Service: 5
I really had to write a review about the excellent customer service at the airport Dunkin’ Donuts. India and Jamel were amazing! They’re so professional, and the most important thing admire is the service with a smile. As a Business owner, I would definitely want them in my establishment.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mocha Latte
Out of 10 they get 10. They are so professional. This location is my number one location because they always get my order correct the first time. Not only that, they ask me how my day is going, and make everyone who sounds down feel great again. They also, give me all that I need for my coffee.
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 5
Service: 5
Very efficient workers especially for a huge line at 4
Food: 5
Service: 5
Very efficient workers especially for a huge line at 4
Food: 5
Service: 5
All good. Hey it's 4 AM. These amazing staff are doing the best they can. Lawwd, what time does the staff get here. ?
Atmosphere: 5
Food: 5
Service: 5
Nice and efficient staff ? should get a raise All of them
Atmosphere: 4
Food: 3
Service: 5
I feel as though they should open up by 3:30 in the morning when the gates to the terminal opens they do not open until 4:30 that's too long of a wait the line is extremely long by
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Donuts
Worst dunkin I've ever been to. Workers were
Atmosphere: 1
Food: 3
Service: 1
Cheerful staff offering good coffee. What's not to like.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very unprofessional attitude. The only colorgirl working out of all the employees has a very nasty sour bitter complex exactly like the frozen hazelnut coffee she served me. Crumbled my receipt then had the nerve to tell me next time ask for it. Keep her in the back cause she is very disruptive and disrespectful in the front to customers. I tossed the drink. It honestly had a sour bitter after effect. Tasted like outdated coffee that sit around too long and loose it's flavor. Where customer service slack I stop spending my cash and wasting my time.
Atmosphere: 2
Food: 2
Service: 2
Lady at the counter was very nice. Got through quick and easy.
Atmosphere: 5
Food: 5
Service: 5
Airport
Atmosphere: 3
Food: 5
Service: 5
To the left after airport security. Can order ahead on the mobile app and pick up at the counter.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Long line but it moved quickly. Great place for coffee, donut, breakfast
Atmosphere: 4
Food: 4
Service: 5
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