They sold to me dry croissants. Horrible quality of food. I regret giving tips.
Atmosphere: 2
Food: 1
Service: 2
Hugh Jassman
A coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Chawanna Wilson
I can order online drive threw or pick up inside I waited over 20 minutes in line for a online order never a time I ts on time and order always wrong so sick and rude when there wrong
Atmosphere: 1
Food: 2
Service: 1
Rocky Quinn
I went from 15 minutes early for work, to 20 minutes late because i was trapped in the drive through. I showed up at 8:42 AM, and left with food in hand at 9:10 AM. I was the third car in line and managed to have a full length conversation with the man driving a Tesla in front of me who got out of his car out of boredom.
Atmosphere: 3
Food: 3
Service: 1
Andrew Owens
20 minute wait drive thru; 4 cars
Atmosphere: 2
Food: 3
Service: 2
Melissa King
I give up on all the other Dunkin’ Donuts around Rochester! This is the ONLY store that can get my order accurate and treat me like I am always welcomed! Staff is ALWAYS friendly towards me! They don’t burn my food and always get my drink correct and never tastes bad! Keep up the amazing work guys! You’ll be seeing me a lot more!!
Atmosphere: 5
Food: 5
Service: 5
Jeff Brenoel
I stop here a couple times a month when in town. Usually very good experience. Did a mobile order this time, was ready when I walked in. However, 5 miles down the road I notice my donuts frosting was 50% on top of box. Just a suggestion, bags are always better.
Atmosphere: 3
Food: 4
Service: 4
Adam Cunningham
I don’t know about you but I like my bacon cooked and my cheese melted and maybe even a toasted bagel on a breakfast sandwich. If you prefer cold bagels and eggs, raw bacon, and cold cheese, this is your spot. Let’s not forget the disgusting iced coffee that’s clearly been sitting around since they opened. Congratulations on sucking every time 👏 at least for your sake there’s no other place to eat but a gas station on this road.
Food: 1
Mike J Womack
Much improved from my last visit a while ago. Customer service is awesome. Always greeted with good morning and a smile.
Atmosphere: 5
Food: 5
Service: 5
Kizzie Mcclary
They really get to know the customers, definitely feel like a "CHEERS"
Stop in Quick... Extremely Clean and Very FRIENDLY... Service Excellent
Atmosphere: 5
Food: 5
Service: 5
Chris Montana
Food was awful. Hash-brown was soggy.
Atmosphere: 1
Food: 1
Service: 1
AJS
One of the worst Dunkins around. You can't even hear the persons over the speaker at the drive through. I ended up with 4 sugars in my coffee!
Atmosphere: 2
Food: 2
Service: 3
West Side1100
Awesome coffee, I really like the girl that works there. She's so friendly and polite. I thing her name is Taylor. I believe she's the manager, not sure. If she's not, she sure should be. Hard to find good help and she's one of a kind. Thanks for you kindness and help.
Kid-friendliness: Excellent help, very friendly. I think her name is Taylor. She was on top of my issues. I really appreciate your kindness.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Croissant
John Rodriguez
If you put my donut into a bag with the icing down. Seriously, not normal. Totally ruin thte effing donut. And I ask for a replacement since that one sucked and you tell no? Just effing lame.
The coffee is average. And I can pay half the price at work for same grade of coffee. But an upside down icing donut - I hate.
They sold to me dry croissants. Horrible quality of food. I regret giving tips.
Atmosphere: 2
Food: 1
Service: 2
A coffee shop.
Atmosphere: 5
Food: 5
Service: 5
I can order online drive threw or pick up inside I waited over 20 minutes in line for a online order never a time I ts on time and order always wrong so sick and rude when there wrong
Atmosphere: 1
Food: 2
Service: 1
I went from 15 minutes early for work, to 20 minutes late because i was trapped in the drive through. I showed up at 8:42 AM, and left with food in hand at 9:10 AM. I was the third car in line and managed to have a full length conversation with the man driving a Tesla in front of me who got out of his car out of boredom.
Atmosphere: 3
Food: 3
Service: 1
20 minute wait drive thru; 4 cars
Atmosphere: 2
Food: 3
Service: 2
I give up on all the other Dunkin’ Donuts around Rochester! This is the ONLY store that can get my order accurate and treat me like I am always welcomed! Staff is ALWAYS friendly towards me! They don’t burn my food and always get my drink correct and never tastes bad! Keep up the amazing work guys! You’ll be seeing me a lot more!!
Atmosphere: 5
Food: 5
Service: 5
I stop here a couple times a month when in town. Usually very good experience. Did a mobile order this time, was ready when I walked in. However, 5 miles down the road I notice my donuts frosting was 50% on top of box. Just a suggestion, bags are always better.
Atmosphere: 3
Food: 4
Service: 4
I don’t know about you but I like my bacon cooked and my cheese melted and maybe even a toasted bagel on a breakfast sandwich. If you prefer cold bagels and eggs, raw bacon, and cold cheese, this is your spot. Let’s not forget the disgusting iced coffee that’s clearly been sitting around since they opened. Congratulations on sucking every time 👏 at least for your sake there’s no other place to eat but a gas station on this road.
Food: 1
Much improved from my last visit a while ago. Customer service is awesome. Always greeted with good morning and a smile.
Atmosphere: 5
Food: 5
Service: 5
They really get to know the customers, definitely feel like a "CHEERS"
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Stop in Quick...
Extremely Clean and Very FRIENDLY...
Service Excellent
Atmosphere: 5
Food: 5
Service: 5
Food was awful. Hash-brown was soggy.
Atmosphere: 1
Food: 1
Service: 1
One of the worst Dunkins around. You can't even hear the persons over the speaker at the drive through. I ended up with 4 sugars in my coffee!
Atmosphere: 2
Food: 2
Service: 3
Awesome coffee, I really like the girl that works there. She's so friendly and polite. I thing her name is Taylor. I believe she's the manager, not sure. If she's not, she sure should be. Hard to find good help and she's one of a kind. Thanks for you kindness and help.
Kid-friendliness: Excellent help, very friendly. I think her name is Taylor. She was on top of my issues. I really appreciate your kindness.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Croissant
If you put my donut into a bag with the icing down. Seriously, not normal. Totally ruin thte effing donut. And I ask for a replacement since that one sucked and you tell no? Just effing lame.
The coffee is average. And I can pay half the price at work for same grade of coffee. But an upside down icing donut - I hate.
Atmosphere: 3
Food: 1
Service: 1
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