Sunday they were so rude to my husband and kept asking are you done are you done you need more tone of his voice was rude and annoyed . Then we go to the window to pay and he asked what he wanted and he and another female worker laughed and thought it was funny. So they didn’t even have our order down . Had to drive to a different Dunkin. Hire people who are respectful to others and who can take their job serious and professional .
Atmosphere: 1
Food: 2
Service: 1
SamPirelli
Thank you for cappuccinos!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Davis
Employees are on their phones more than they are focused on their tasks. My latte came out tasting like straight milk, and they refused to remake it.
Waste of money and time going to this Dunkin Donuts.
A Chocolatey coffee drink should NOT be this light!
Atmosphere: 1
Food: 1
Service: 1
Michelle Aceto
Michael was great. He was very knowledgeable and so friendly. You're lucky to have him as an employee.
Service: 5
Kierra Robinson
The machines to make espresso and food are always broken. You will be waiting forever in the line so make time for that too.
Atmosphere: 1
Food: 1
Service: 1
Chakakhan Nikki Lucas
I love dd. Everything is order my drink is spot on. Well, 95 percent of the time.
Atmosphere: 5
Food: 5
Service: 5
Katie Snios
Service is god-awful. I purposely order ahead at least 15 min in advance in hopes that MAYBE my coffee will be ready by the time I get there. It never is. I end up waiting another 10 minutes and usually 5 of that is at the counter hoping that 1 of the 3 employees there will acknowledge the customers existence. I have never seen so much energy spent on actively trying to ignore the customer.
Atmosphere: 3
Food: 3
Service: 1
Abdul Askarov
😡😡😡😡😡😡😡😡😡😡
Daniel Klaver
Went to drive thru, courteous and friendly, food was prepared quickly, very little wait time
It took them over 10min in drive thru to complete my order. It took about 5min to take my order at the drive thru board. This has to be the worst dunkin donuts location in the area. They are constantly ridiculously slow every time. If I could give a zero I would.
Atmosphere: 1
Food: 2
Service: 1
Wayne Hardin
Worst customer service I've ever had at a dunkin ordered on the app still waited in line for 30 mins this place is a joke
Atmosphere: 1
Food: 4
Service: 1
Sarah Angie
First, there were about 5 workers just standing around. Then, they laughed at my burnt bagel. Then proceeded to glob butter on it. The one worker even said “isn’t that supposed to be butter not cream cheese?” Because of the amount of butter the girl was loading on. She laughed and said it would melt. It took us over 10 minutes to get our small order and we were the only ones in the drive thru when we arrived. Disgusting service and workers who don’t care
Milanie.m. Rivera
This Dunkin is the best Top tier slide through at your best fresh food and coffe !!!
So I ordered their new seasonal Holiday Cookie Iced Signature Latte, as posted on the menu, I get to the window and they try to hand me a different drink, in which I said that that’s not what I ordered, and I re stated my order to them, the lady at the window and the manager Daniela both said “we don’t have a new latte..” while laughing with eachother. I go on their website and show them, and they go “oh that’s just cookie flavoring “ I said right… that’s what I wanted. And so they corrected my drink which wasn’t easy for them apparently. I then got my honey bacon sandwich. They gave me it cold, not heated up, the egg was still frozen, the cheese was cold, the bacon was cold. They’re RUDE. the manager and the check out lady who barely speaks English, are a JOKE!!
Good coffee
Atmosphere: 4
Food: 4
Service: 4
Sunday they were so rude to my husband and kept asking are you done are you done you need more tone of his voice was rude and annoyed . Then we go to the window to pay and he asked what he wanted and he and another female worker laughed and thought it was funny. So they didn’t even have our order down . Had to drive to a different Dunkin. Hire people who are respectful to others and who can take their job serious and professional .
Atmosphere: 1
Food: 2
Service: 1
Thank you for cappuccinos!
Atmosphere: 5
Food: 5
Service: 5
Employees are on their phones more than they are focused on their tasks. My latte came out tasting like straight milk, and they refused to remake it.
Waste of money and time going to this Dunkin Donuts.
A Chocolatey coffee drink should NOT be this light!
Atmosphere: 1
Food: 1
Service: 1
Michael was great. He was very knowledgeable and so friendly. You're lucky to have him as an employee.
Service: 5
The machines to make espresso and food are always broken. You will be waiting forever in the line so make time for that too.
Atmosphere: 1
Food: 1
Service: 1
I love dd. Everything is order my drink is spot on. Well, 95 percent of the time.
Atmosphere: 5
Food: 5
Service: 5
Service is god-awful. I purposely order ahead at least 15 min in advance in hopes that MAYBE my coffee will be ready by the time I get there. It never is. I end up waiting another 10 minutes and usually 5 of that is at the counter hoping that 1 of the 3 employees there will acknowledge the customers existence. I have never seen so much energy spent on actively trying to ignore the customer.
Atmosphere: 3
Food: 3
Service: 1
😡😡😡😡😡😡😡😡😡😡
Went to drive thru, courteous and friendly, food was prepared quickly, very little wait time
Food: 5
Service: 5
Restaurantji Recommends
It took them over 10min in drive thru to complete my order. It took about 5min to take my order at the drive thru board. This has to be the worst dunkin donuts location in the area. They are constantly ridiculously slow every time. If I could give a zero I would.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service I've ever had at a dunkin ordered on the app still waited in line for 30 mins this place is a joke
Atmosphere: 1
Food: 4
Service: 1
First, there were about 5 workers just standing around. Then, they laughed at my burnt bagel. Then proceeded to glob butter on it. The one worker even said “isn’t that supposed to be butter not cream cheese?” Because of the amount of butter the girl was loading on. She laughed and said it would melt. It took us over 10 minutes to get our small order and we were the only ones in the drive thru when we arrived. Disgusting service and workers who don’t care
This Dunkin is the best Top tier slide through at your best fresh food and coffe !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Loaded Hash Browns
So I ordered their new seasonal Holiday Cookie Iced Signature Latte, as posted on the menu, I get to the window and they try to hand me a different drink, in which I said that that’s not what I ordered, and I re stated my order to them, the lady at the window and the manager Daniela both said “we don’t have a new latte..” while laughing with eachother. I go on their website and show them, and they go “oh that’s just cookie flavoring “ I said right… that’s what I wanted. And so they corrected my drink which wasn’t easy for them apparently. I then got my honey bacon sandwich. They gave me it cold, not heated up, the egg was still frozen, the cheese was cold, the bacon was cold. They’re RUDE. the manager and the check out lady who barely speaks English, are a JOKE!!
Atmosphere: 1
Food: 1
Service: 1
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