Dunkin'
2341 Brighton Henrietta, Rochester
(585) 475-9378
Recent Reviews
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Just meh, sandwich just slapped together, coffee is like colored water
Atmosphere: 1
Food: 1
Service: 3
Placed an order at 9:41, 10:08 it was finally done after speaking to an Indian lady who tossed our food at us. An iced 2 and 2 looked like splash of coffee and all cream 𤮠looked like 20 workers. Super chaotic. And OMG so rude. All set there. Do better!
So awful!! They never have anything and the wait is ridiculous! Iāve been there a few times recently, and they didnāt have donuts at 4:30pm. Also didnt have cold brew at 8am on a Monday. Are you kidding meā¦
Food is good. Reccomend the loaded hashbrowns WITH extra cheese. Coffee is pretty good. Reccomend as a quick stop for breakfast b4 work.
Atmosphere: 4
Food: 4
Service: 4
All employees were rude this am and in general. I went in to order my latte due to an allergy and them previously saying they canāt accommodate my allergy in drive thru, Girl at counter acted like it was an inconvenience that Iām asking her to make my latte in one cup and not stirring it due to frequent cross contamination that happens at this Dunkin. (Less work for her mind you) Slammed my latte on counter, as if her attitude wasnāt enough to endure. Unfortunately this is not the first horrible service Iāve had at this location but fortunately will be the last encounter I have with them.
Atmosphere: 1
Food: 1
Service: 1
This one needs improvement! Was on lunch break, my sandwich was never cooked. Just bread,cold patty and a slice of cheese not melted. The girl at the window was rude, never greeted,just gave me the bag. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Was so busy at the time I visited
Atmosphere: 3
Food: 3
Service: 3
I didn't get any service, so I wasn't able to get food. This is just my experience.
Atmosphere: 4
Food: 1
Service: 1
First time customer
Atmosphere: 5
Food: 5
Service: 5
My Favorite Dunkin
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was a long line that they very efficiently and quickly got through. At 9:00 in the morning it's a lot to be said.
Atmosphere: 5
Food: 5
My order was a signature latte, GLAZED chocolate donut, hashbrowns and a boston creme donut. The indian lady threw the donut bag at me(not threw but she tossed it towards me) I donāt understand why the need for the rudeness when I said please after every request? I also asked for almond milk, I am lactose, I can tell she used whole milk. Ruined my day thanks!!! As for the glazed chocolate donut.. I donāt understand? I only said two words, glazed and chocolate. She seemed to be in a mood anyways so I didnāt bother requesting for anything else and just left. Never coming back. She was horrible. Other workers were great though!
Atmosphere: 3
Food: 1
Service: 1
The coffee is terrible. I've tried it a few times hoping it was just a bad or stale pot. Nope, always awful. I'm not sure how they can even make coffee taste that bad. The employees are nice enough. No complaints there. But I can't give more than one star to a coffee place with bad coffee.
Just met for coffee with friends
Atmosphere: 5
Service: 5
Donuts were what I expected, gotta love the strawberry frosted š¤·āāļø But the drink I got, the dragonfruit mango or something had too much something in it that made it taste a bit harsh like chemicals..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dunkin' Lemonade Refreshers, Apple Fritter, Dozen Donuts
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