Dunkin'
3885 Lake Ave, Rochester
(585) 865-8823
Recent Reviews
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Fastest service yet for a
Atmosphere: 5
Food: 5
Service: 5
Thanksgiving Day went up to the front door there was a sign that stated open 6am-12 pm drive through only. Went to the drive through and was told they were closed, mind you it’s 11:40 am but the worker stated “well we have to close up the store”. Didn’t know you could close 20 min before your actual closing time.
Ordered coffee on line got there for pick up No Coffee then when it was made got it gone it was awful,this is the 2nd time I ordered on line and my order was not successful ,so unfortunately then tried to call the phone number that was listed it was not in service,not sure who owns this location but it has gone down …so I will try to avoid this location,1 more thing they always have flying bugs around the donuts and bakery items ,needs covering..
Atmosphere: 3
Food: 2
Service: 2
Went in this morning to this store. Literally waited 8 minutes before walking out because initially I heard a female voice proclaim “ be right with you”. Then I heard conversation between what turned out to be three individuals for the next seven minutes and 50 seconds. I departed figuring they had better things to do then attend to a customer. What a dump
Watched the very dirty manager today feed a customers dog a munchkin at the drive thru with a gloved hand and then continue to prepare and serve food and drinks with the same gloved hand that she fed the dog with, at no point did she think to change her glove. Absolutely and completely disgusting, zero hygiene here and the staff is worse than a team of 16 year olds…
Love the coffee and the snackin bacon hit the spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Eggs on Croissant, Iced Latte, Dozen Donuts
I so upset I go with my husband to eat and drink coffee inside the store July 27 24 at 3:40 pm and the girl inside say I need go to the drive thru because is closed she alone she lied because I see another worker inside with her. IT RIDICULOUS I THINK I WHITE SHE LET ME GO TO EAT INSIDE PUT I HAVE VERY BAD SERVICE IN THIS
Service: 1
The person putting my delivery order together missed 67% of my order...didn't give the driver my donuts. The only item I received was a $3 breakfast wrap sandwich. I called the the store 5 times within a half hour, letting it ring 20-30 times but no one answered. So, I didn't receive any satisfaction from the store. I won't be ordering from here ever again!
One of my favorite places
Atmosphere: 5
Food: 5
Service: 5
Says open until 7…employees were staring through the window judgmentally and had locked the door at 5:20.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's Dunkin at its best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll
A dozen donuts and hot chocolate for 3 teenagers-PERFECT! The donuts were fresh and the hot chocolate was yummy. Thank you Dunkin Donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Donuts
The lady with the red hair doing food line / window was eating over the food line and didn't wash her hands and put gloves on to prepare your food and store didn't look
Atmosphere: 4
Service: 5
Coffee is fine there
Great place, small but
Atmosphere: 5
Food: 5
Service: 5
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