Dunkin'

3580 Mt Read Blvd, Rochester
(585) 413-3330

Recent Reviews

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jeffrey owens

I stood in line for 5 minutes without a word from anyone standing right behind the counter. All I got was looks and stares. I won't be coming here again. Its a tim Horton across the street

Shannon Leary

I will never use this location again. Every time the service is the slowest I have ever experienced. Today I ordered munchkins for my child’s preschool, after waiting 30 minutes in line, I was told they had no munchkins. No munchkins and we were late for school. Never again. Terrible location.

Karen Olan

sometimes they burn my sandwich and sometimes is perfect..

Atmosphere: 3

Food: 4

Service: 5

Alix Luisa

I have given this location 3 chances since moving to the area; each time they have gotten my order wrong. I am done coming to this location since the staff do not care if they give out the proper orders. Do better.

Atmosphere: 1

Food: 1

Service: 1

Writer Chick

The food is fine, if you ever get it! Drive thru is excruciatingly slow and when you pull up to the window the employees are laughing and dancing around. So, maybe it's fun to work there, at least.

Atmosphere: 3

Food: 4

Service: 1

Jesse James

5 PM on a Saturday and you guys aren't doing food, you're open for 3 more hours, what's going on at this store smh

Atmosphere: 1

Food: 1

Service: 1

Kevin Real Estate

Can’t even make a bagel right… got served 2 bottoms
The service here is so slow and rude

More of an issue of work ethic of today’s yuuts

I gotta move to a new suburb

That’s all I got today cheers

summerr lynn

Great place to go if you like roaches crawling thru ur food at night and flies eating off the donuts and the bake being done a whole 24 hours before being severed. They totally discard the customers and the manager there is completely lazy while the upper management named kas just sits in the lobby cursing at the employees and everyone

Atmosphere: 1

Food: 1

Service: 1

Nikko Narvaez

Someone please fire these jokes they hired! Some of the most unprofessional employees that ive witnessed! I dont understand why they are even working. Straight useless!!

James Manno

Horrible customer service! They have such nasty attitudes!!

Atmosphere: 1

Food: 4

Service: 1

TINA

The service is awful, workers standing around waiting for someone else to do the job. Drive-thru is the worst experience ever.

Atmosphere: 1

Food: 2

Service: 1

Javier Dominguez

Very good donuts

Atmosphere: 5

Food: 5

Service: 5

Sarah Titus

Love their coffee but they are often out of items

Atmosphere: 3

Food: 5

Service: 3

Brooke Burkins

Slow service. Lots of excuses for the wait and quality sucking. Mocking customers in the drive thru.

Atmosphere: 1

Food: 1

Service: 1

Damien lecky

Whoever hired the Emanuel guy as a manager is clearly his friend to be able to put up with the rudeness that comes from that guy not only towards customers but his employees I won’t be surprised if someone doesn’t fight him there in the near future he’s plain out rude and disrespectful. He’s lucky I just had surgery that day cause I would have gave him an attitude adjustment myself.

Service: 1

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